Engineered Heating and Air

We have had our geothermal service a couple of times with this company and they were outstanding. We decided this year to replace the furnace and they have been absolutely wonderful from the start of the process.
Mike was great to work with and the guys installing were wonderful!!
Prompt, and cleaned up any messes!
They will be our go to company for maintenance

Excellent service! Engineered Heating and Air is very quick to respond to calls, give you multiple options with price points for the fix needed, and do not pressure you to make a decision on the spot. We have had HVAC replacement duct work completed for our upstairs unit and maintenance work on our downstairs unit with Engineered Heating and Air.

We have had an excellent experience with Engineered HVAC! Straight-forward and up front from the beginning, which is the way it should be…right? We moved to Lexington in 2018 and bought a place with 3 systems, which had not been maintained and were varying ages. We worked with 3 other HVAC companies with dismal results before finding Engineered!.
Engineered reps have been professional, knowledgeable and friendly. Plus their price was fair from the start! They will be our HVAC pros from here on out. Thank you so much!!

2015 original review: Called over a weekend and they fixed both problems right away on Monday morning. Prices are fair, technicians are professional and courteous. They will be my go to HVAC guys!

2019 update: Tom and his team were my first call when I needed a complete HVAC replacement; they've done such a good job on the small service calls, I knew I wouldn't trust anyone else on a major project. Very happy with the work, the process; the technicians that were at my house were professional, knowledgeable, and respectful. The guys explained what they did at every step, made sure I understood all the safety features, and cleaned up better than it was before the work. You can't beat a company that does the job right and goes out of their way to work with integrity.

2020 update: I've been doing some renovations and let a little too much dust get in the new unit after drywalling; called Engineered and someone was out within 3 hours to diagnose the part that was affected, get it replaced, and get my heat back on!

Great experience! Initially, I called another HVAC company to come fix my Trane High Efficiency unit. I could tell the tech didn't know what he was doing and started "guess" work. I told him to figure up a bill and I would call the installers of my unit. BEST decision! I called Engineered Heating and they were out to check on my unit that day. The tech went right to diagnosing the system and quickly told me what the problem was (which was NOT the thermostat like the other company tech had told me). I had to wait a few days for a special electronics board to be ordered. As soon as the part came in, I was called to set up an appointment for the next day. The service tech happened to be finished with his day and called me and asked me if I wanted him to come right away. I told him yes and he was at the house in about a half an hour. It took him only minutes to install the new part and had the system up and running.
I couldn't be happier with the service and cost of repair. Also I want to say kudos to the technician, Tim Wilson for making this a smooth professional transaction.

Fixed my dead AC and the rattling noise it had made since it was installed.

I have a very old furnace that I’ve struggle with for the past two winters, and I know the previous owner of my home also struggled with it for several years. In December it completely stopped working, I called Engineered Heating and Air, fully ready to just have to replace the 25 year old furnace. Tim came out, identified and fixed an issue with it that cost me nothing other than the service call fee.... two month later and the furnace has not missed a beat since!! Works like new. Can’t say enough about this company— good, honest people that genuinely want to do what’s best for you. Thank you all— and specifically Tim— I’ve been enjoying my heat :)

Great and very fast service! Something broke in our A/C unit late one night and Engineered Heating and Air had a tech at my house by 10 am then next morning! The tech was able to fix my issue in 30 minutes! Extremely reasonable pricing too! They are our go-to for any heating and air issues from now on.

Tim was incredibly professional and great to work with.

After being told by a competitor that we would need a new air conditioner and possibly a new furnace, the people at Engineered Heating (from phone call to completion) were friendly, prompt, and professional. Their customer service reminded me of what was commonplace 20 years ago. I am so thankful that our awesome builder Jerry Smith recommended them. Best of all, we did not need a new air conditioner or a new furnace and our service call was very reasonable. I most highly recommend!