Ware's

I had a pipe to my air conditioning unit up in the attic brake and the water was coming down through the walls out into my hallway carpet so I looked on the internet and I found his service gave him a call he was busy but said he would get to me as soon as possible and 2 hours later he was at my house fixing the pipe very fast and efficient friendly and I sure would use him again

Unfortunately our air conditioner went out during a heat wave leaving us miserable. I had used Ware’s Heating and Cooling before with great results so I called them again. To my surprise Matt was able to get to our house the same day to diagnose the problem. He presented us with options and pricing without leaving our house. We decided to totally replace our downstairs a/c and furnace. I was expecting to wait at least a week for service and parts. I was shocked when they were able to schedule us within a day and a half. On installation day 2 techs came by. Kody and James went above and beyond. They ran into some difficulties beyond their control due to the placement of our existing unit. They had to spend extra time and effort and we’re willing to do so without complaint. It’s not often you find such hard working and friendly technicians. We could not have been more satisfied with our experience including a very competitive price. Thank you Matt and crew.

Matt was great! He and his colleague were very professional, they did good work, and were efficient.

We had a great experience with Ware's. I called Matt Ware on a Monday and he was out at the house same day to assess the problem. He provided me with multiple options to help address the issue. We ultimately decided to replace the outside and inside units (They were the original units that were 15 years old). Matt had us scheduled and installed by that Friday. They are incredibly responsive and keep an open line of communication. We couldn't be happier with our experience.

Matt is awesome! He kept my family warm this winter while I saved up money for a new system! It is good to know Ware’s is just a phone call away! Excellent customer service!! Very good, fair pricing. Will recommend Ware’s to anyone I know in need of HVAC services!!

I had the AC go out in a property of mine in georgetown right in the middle of the heat wave a few weeks ago leaving my tenant with no AC and almost 100° temperatures. I called them as soon as I was told about the issue from my tenant and they were at the house within the hour. Extremely responsive on such short notice and had the AC up and going in less than an hour. Freaking awesome company and service. I would highly recommend them to anyone in the Georgetown area and best believe if I have any more issues they will be the first ones I call. Thanks again to Wares heating and cooling. Awesome service

We were very pleased with our recent experience with Ware Heating and Air. Owner Matt Ware came to discuss our needs the same day he was called. He followed up promptly with an emailed quote that was very transparent and included PDF’s of brochures for each component of the system he recommended. He continued with excellent communication, answering questions and keeping us in the loop as we made our purchasing decision, and worked with us on an installation schedule. The day the system was installed, Matt and his crew arrived early, completed the job, and cleaned up thoroughly. Matt made sure we had all of our questions answered about the new system, and remained on site until he was certain everything was operating exactly as it should. Matt was very professional and courteous, and we definitely recommend his company.

I have used Ware's heating and air for three years now. I have been grifted by Lexington Fayette Heating & Air in the past and Ware's is the only service I trust. They repaired my unit faster and cheaper than Lexington Fayette Heating and Air ever did.

I recently moved into a 16 year old home and one of my units stopped running. I had Matt come out and take a look. He quickly found the problem and was able to provide me a quote to do the repair. This was going to be a costly repair but he cautioned me letting me know with age of the unit and the sound of the compressor the whole unit didn't have much time left. He could have simply done the repair, taken my money, and come back and taken more after the unit inevitability croaked. Instead with his solid information I was able to make a decision to save myself money in the long run and replace both units. I was expecting this anyways as both of my neighbors had to just do the same. Ware's was able to set me up with a lender to finance the replacement, offered me a discount for doing both units together, work with my schedule and completed the work quickly. They arrived promptly at 8:30am and completely removed and replaced two whole units by 1:30 including time to clean up and test the system.

I highly recommend this service to anyone needing a repair or replacement.

Would recommend Wares heating and air to anyone! Very professional, great work and quick to respond!

My husband called and spoke with Matt on Wednesday explained what we needed done and he said he could get out Thursday to take care of. No call on Thursday and did not show up. My husband messaged him Thursday night and he said he would get to it Friday, Friday comes and goes and no phone call, explanation, or apology! I would rate a zero star but not an option. If you can’t do the job you should just say so.