During the heatwave, they came they fixed, they installed, and they didn't let a single pet outside (huge bonus in our book) Buddy and Eric worked during a nasty storm (to the point where we were worried and wanted everyone in the basement for a potential tornado) to make sure we were happy and cool. They were kind and professional they cleaned up after themselves and made sure that we were happy before they left. They were a pleasure to have. 10/10 would let them install again.
When I got the bad news that my furnace and AC needed replaced because they were rusted apart from age, I started shopping for an HVAC company. I chose them because they had really good reviews and let me tell you they are worth every single star of every single 5 star rating that they have. The relationship started out a little rocky because their supplier had a massive overturn of management who all decided to leave at the same time and a bunch of their orders got messed up. We did not get all the correct parts and some where missing to make our system work. This was disappointing both from us (homeowners). This was by no way KY Climate Control fault.
They company provided a mobile unit to cool our home and make it tolerable while they got the correct parts. Their management had to make several trips on different days to 3-4+ hour trips to collect and find all the parts that our system needed for repair. When I say these guys took a tough situation and persistently stayed on top of it to ensure that the mess got straightened out, I mean it. They kept me informed through the whole process of the parts they were getting. Made multiple trips consecutively for 5 days to make sure everything was proper, up to code, and clean. What seemed like a hopeless mess at first, became an easy and painless process.
The techs cleaned up after themselves and were so professional. While selecting our plan before installation, every question was answered and visual graphs was even drawn to ensure that we completely understood what each part did and helped us make the choices to personalize our system for all our needs. I HIGHLY EMPLORE YOU TO USE THIS COMPANY BECAUSE YOU WILL NOT REGRET IT!! -Shout out to Dustin, Colby, and Colby's brother for their absolute amazing working. They deserve pay raises and bonuses.
Buddy was amazing. He was professional and pleasant the entire time he was working at my house. The entire system replacement took several hours, and he was professional the entire time. It was a completely wonderful experience.
Emily Bray
During the heatwave, they came they fixed, they installed, and they didn't let a single pet outside (huge bonus in our book)
Buddy and Eric worked during a nasty storm (to the point where we were worried and wanted everyone in the basement for a potential tornado) to make sure we were happy and cool. They were kind and professional they cleaned up after themselves and made sure that we were happy before they left. They were a pleasure to have. 10/10 would let them install again.
Cassie Suttles
When I got the bad news that my furnace and AC needed replaced because they were rusted apart from age, I started shopping for an HVAC company. I chose them because they had really good reviews and let me tell you they are worth every single star of every single 5 star rating that they have. The relationship started out a little rocky because their supplier had a massive overturn of management who all decided to leave at the same time and a bunch of their orders got messed up. We did not get all the correct parts and some where missing to make our system work. This was disappointing both from us (homeowners). This was by no way KY Climate Control fault.
They company provided a mobile unit to cool our home and make it tolerable while they got the correct parts. Their management had to make several trips on different days to 3-4+ hour trips to collect and find all the parts that our system needed for repair. When I say these guys took a tough situation and persistently stayed on top of it to ensure that the mess got straightened out, I mean it. They kept me informed through the whole process of the parts they were getting. Made multiple trips consecutively for 5 days to make sure everything was proper, up to code, and clean. What seemed like a hopeless mess at first, became an easy and painless process.
The techs cleaned up after themselves and were so professional. While selecting our plan before installation, every question was answered and visual graphs was even drawn to ensure that we completely understood what each part did and helped us make the choices to personalize our system for all our needs. I HIGHLY EMPLORE YOU TO USE THIS COMPANY BECAUSE YOU WILL NOT REGRET IT!! -Shout out to Dustin, Colby, and Colby's brother for their absolute amazing working. They deserve pay raises and bonuses.
Scott L.
Prompt and professional. Kept us informed on what repair was going on and did a follow up on a concern I had.
jay mills
They did great work. Very satisfied.
Angel Mason
Josh Mason is the most professional & knowledgeable HVAC tech I’ve met. Highly recommend requesting him when you call for any of your HVAC needs.
justin Troutman
Outstanding service. Josh Mason was very professional and knew exactly what he was doing. Best hvac service anyone could ask for
Brian
Jesse and Sammy got my AC back going within just a few hours!
Chuck Davis
Josh was great. Very professional and upfront about thoughts and options for repairing our unit. Would recommend.
MLH
Buddy was amazing. He was professional and pleasant the entire time he was working at my house. The entire system replacement took several hours, and he was professional the entire time. It was a completely wonderful experience.
Maximo Gomez
Friendly and knowledgable service. Great advice for future reference.