Kentucky Climate Control

He did all he could do I have to get an electrician josh was great

Josh was very Courteous and Helpful! Had our Heater back up and Going in No Time! We will ask for him every time!

Was in and out in a timely manner. Josh was both professional and nice.

I was quoted 3 times the national average to repair my unit, and the issue was diagnosed incorrectly. I was able to get a repair for much less, and actually got the problem correctly addressed.

In response to your reply:

1) The only options I was provided were for a full replacement of the unit, which was more than a repair and still three times the national average for the work.

2) We never scheduled an appointment. Someone was supposed to call me to schedule an appointment. Instead, a representative of your establishment called me to say they were on their way while I wasn’t even home.

Nathan was polite, professional, and he did a great job!

Did a great job diagnosing and repaired problem in relatively short amount of time.

Seth was incredibly knowledgeable and willing to teach me some tips. He gave advice on how to take care of my a/c unit and was really friendly and on top of everything. If we ever have any issues out of our system, Kentucky Climate Control will be our go to for service.

Kentucky Climate Control has done a great job for four years now. We get their maintenance package where they come out twice a year and clean, inspect and make sure our unit runs properly for Summer and Winter. They even helped us when we needed to replace our old heat pump. Their technicians always do a thorough inspection and cleaning. Highly recommend.

Nathan was great!! He was very polite and professional. Victoria in the office was great as well.

The team who came and worked on my house did not stop, working well into the night to make sure everything was fixed, ive never seen people willing to work that hard. Not only them but the sales rep who went over the finances with us did everything in his power to resolve every single issue that did crop up, do to complications out of their control. Most companies would say sorry and that be the end of it, but not them, they took responsibility for it regardless and did everything a human could do and got our new system up and running in a decent and timely manner. Honestly i wish i could talk to the higher ups and get them a raise, they earned every penny on this project. They more than earned my respect.