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    Epic Heating & Cooling Reviews - 57

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Trisha Hood

    Epic is the only heating and cooling company I will ever call for service for not only myself but for my real estate clients! Preston is always quick to respond and over the top helpful! We had Ryan out to service my Grandma's A/C recently and he was so nice and quick! Always affordable and always the best service!

    Jen

    My AC stopped working unexpectedly on Saturday evening. I called Epic, and Aaron was able to come out first thing Sunday morning. He quickly diagnosed my issue and was friendly and professional. He showed me everything he was doing alo g the way and quickly restored my home back to cool bliss. I would absolutely recommend Aaron and Epic for any HVAC needs.

    S Parks

    Epic recently did a fantastic job of replacing my 24 year old HVAC system! I got several quotes but Justin with Epic did the best job of explaining the systems and installation and showing me my options. They recently came back and checked just to make sure everything was going to run smoothly for me the first time turning on my A/C. I truly appreciate the great customer service! I would highly recommend Epic!

    Kenneth Boller

    We went 3 winters with no heat and had a real hard time getting anyone to come out here to put a furnace in for us but Justin with Epic Heating and Cooling was a super cool guy very down to earth and very helpful.

    He came right out for a quote and didn't forget about us, he truly did everything in his power to finally get us heat and got the new furnace installed within a couple days.

    Chad and Will did an amazing job on the install of the equipment, it looks great and more importantly works great!

    Thanks so much to Epic Heating and Cooling.

    Jacob Bunburry

    Really appreciated Dustin and Willie. They were easy to talk with and knowledgable about the industry. Their recommendations were effective and in our best interest. I had originally called a different HVAC company, but was put off by the big company's "rough" receptionist and their lack of interest in me and my AC problems. So when I talked with Epic, I was surprised with their helpfulness and readiness to help me out in a timely manner. Justin does a terrific job running Epic. I thoroughly recommend them! Furthermore, for no additional charge, they topped off the refrigerant in my system (which had a leak) so that my family and I could be as comfortable as possible until the parts came in for the complete repair. That was a nice touch.

    Meg B.

    Epic installed a new high efficiency air conditioning unit and furnace. Justin was very knowledgeable and sold us exactly what we needed. The work is professional and his prices are competitive. We will use Epic for our seasonal maintenance needs and would highly recommend them to friends and family.

    Cody Austin

    The work was quick and the tech did a good job. But this receipt looks real shady to me. Changed from 3 lb to 4 lb and total changed from $120 to $160. Luckily I caught it and the company refunded me the money. But had I not, I would of been over charged $40.
    As for the company... they were quick at responding and got me on their schedule within 24 hours. No complaints about the company. Issue is only with how the job was wrote up on this receipt.

    Pearl Ejibe Akuma

    Five star customer service!!! Replaced our furnace within two days if the initial call. Very knowledgeable and friendly staff. Very clean when working and took the time to protect my home from damage. Took the time to answer questions and educate on the problem at hand. Would highly recommend and will continue to use their services for regular maintenance!!!

    Patty Faulds

    My service man, named Eric was very prompt, explained the problem, installed a part and explained all he did. He should get a raise

    Patrick Clifford

    Extremely pleased with the service. Justin was quick to respond to my needs and super flexible in scheduling my service needs. He was very knowledgeable and diagnosed the issue immediately and had my furnace up and running in less than 15 minutes. I HIGHLY recommend you seek them out for your heating and cooling service needs.

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