Washer Specialties Co

If I could rate higher than 5 stars I would without hesitation. I believe I worked with the owner today on an old AC unit that stopped spinning. I recently purchased a new fan motor, start capacitor, and fuses. Everything was installed and working well until 2 days ago. I brought in the start capacitor and fuses to get tested and found one of the fuses was bad. I was advised the capacitor was good and given kindly a new set of fuses. After putting back the capacitor and new fuses the ac unit and fan kicked back on!! You guys are a true life saver!!!

Had the part for an old appliance, and knew what to order if needed later. All I brought was the model number. 15 minute fix, saved labor cost.

Helpful over the phone, super helpful at the counter, and they have a HUGE inventory. Also, big plus, WAAY less expensive than what was available online.

Great to deal with! Prices are great and Dawn, who helped me was super friendly and helpful! Definitely recommend.

Only place around this area that truly knows what they have and knows their business. The team there is always helpful and quick. The "Big Box" stores are not even close.....
Great job.

Only place in town that had the part I needed. Fast service, fair prices.

Fantastic help, great prices and they have just about anything you might need.....!

This is the place to get all of your hvac and appliance needs. If they don't have it in stock, they will find it for you. If they can't get it its Tim to replace .

EDIT:

I am updating to 4 stars because of the response only. I returned a call to Paul who took care of everything, apologized, and had much grace and understanding for the situation. I very much appreciate a company who will make things right after a mistake, so this changes my impression very much. Thank you Paul!
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Just had the worst experience ever with this company. I called twice to verify the parts were in before driving from Hutchinson. Mariah told me they would be at will-call. When my wife arrived, they did not have one of the parts even though they "had seven in stock". The person at the counter was extremely rude and unhelpful, and sent us out not even offering to cover our gas. Barely could muster an apology and took 0 responsibility for their problem.

Don't EVER buy from this company. Such a scam. Don't care 1 bit about individual paying customers. Pathetic excuse for a business.

Excellent people with knowledgable staff. Wide selection of parts for things that can be replaced.