Roy Rogers Heating & Air
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Roy Rogers Heating & Air Reviews - 100
5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Judith Hults
I always have a wonderful experience with Roy Rogers Heating and Air. When I had an issue with my AC, Dustin came out within one hour of me calling the after-hours number. He diagnosed the problem and provided me with options. The best option for me was to get a new system. Dustin scheduled the installation and brought a professional and knowledgeable team. Dan, Tyler and Dustin made the process so easy. Within hours I had working efficient system. They finished the job; everything was cleaned up and I am a happy customer. Another easy part of the process was the "no interest" financing. Call Roy Rogers for Heating and Air for all your needs, you won't be disappointed. Love this family owned business.
Cathy Hof
Cody did a great job servicing our A/C Unit. He was very professional and just a nice guy. We appreciate good customer service.
Thank you
Amy Hershey
We needed a whole new system. When Roy Rogers came out they were very thorough and professional. We got other quotes/ prices and decided to go with them. The installation went quickly and efficiently. We are very happy with the decision. Great product and Great service!
Janis DeMille
We called Roy Rogers last week in regards to Hvac replacement and Dustin was extremely thorough explaining the different options and prices. He was very kind and prompt when answering questions or concerns. We got scheduled for our install in less than a week. The install and whole house duct cleaning only tool about 5 hours when I was expecting it to take all day. I love that they assembled a new base for our a/c and the high rise legs will make cleaning around it very easy. The new unit is almost double the size of our previous and is also very aesthetically pleasing. Everyone who was here was very professional, considerate, and nice. Also, Brittney, i think her name is, from the office is very kind and knowledgeable. Highly recommend these guys over the big name companies. Thank you so much!!!
Carol Impolab
Can't say enough good things about this company. For the last five years, I have been treated like a most important person. Roy takes care of his people, customers and employees alike. We are all his people. Probably the most ethical company I have had the pleasure of working with.
Carol Munoz
We try to support local business. We were able to get an appointment within a week. They sent a reminder once our appointment was confirmed and then a notification when they were on the way. They were respectful of our home & time, reviewed all details & questions with us personally & recapped on our invoice. Lastly they weren’t pushy with a monthly maintenance plan. We will definitely be repeat customers!!! Thanks again Dustin our local neighbor & Cody our on the job professional.
TC Patterson
Looking for anything wrong with latest repair call to Roy Rogers Heating and Air, you know could not think of a single item. They came out - found a rodent had climbed into Central Air A/C unit, removed - performed a A/C tuneup and found a line to capacitor was burned into two pieces - replaced it - and I tell you Tyler took maybe 30 minutes start to finish? Oh and he called prior to arriving giving me plenty of time to drink my first coffee of the day. These folks have my business since first time meeting Roy.
Melissa Smith
First time customer today but looking forward to using Roy Rogers for all our future HVAC needs. I really appreciated their quick service this morning. Dustin provided great info on the issues we were having with our furnace and also took the time to answer all of our questions. He was able to get everything back in working order within several hours of us making the initial call!
Vicky Whaley
Cory was fabulous! He did our A/C check-up & we've never had a more thorough visit. We called Roy Rogers last fall to diagnose an issue & we were impressed by that technician too. Roy Roger's Heating & Cooling is now our official go-to for HVAC.
Aubrey Hamilton
Highly recommend! ⭐️⭐️⭐️⭐️⭐️
It’s been two months since these beautiful AC units were installed. We are especially thankful for our cool home these past few weeks!
We met Roy when we were in the process of selling our old home in March. He was professional, transparent, honest, thorough, and knowledgeable. He was easy to trust and answered several questions. We knew who we wanted to call when we needed to replace the units at our new home in the near future.
Just a few weeks later, we invited Dustin, Roy’s son, into our new home for a consult. We immediately felt at ease. He spent a significant amount of time patiently teaching us all about the various types/sizes/features of AC units. My husband and I felt prepared to make an informed decision. His offer was far better than local competitors. We saved thousands of dollars & had the most pleasant experience. Dustin is genuine, hardworking, personable, & an excellent communicator.
A team of at least 6-7 men arrived the morning of April 12 and completed the double unit install by 1pm. They cautiously moved through our home to protect our floors and walls & were mindful to not leave anything in our yard that could pose a threat to our dog. We were impressed by their product, efficiency, teamwork, and professional demeanor.
We love the wide base, raised feet, and easy to clean design of these Trane units!
This evening when I got home from work, I noticed our upstairs unit was not running. I called to see if someone could help me troubleshoot the issue & Dustin reached out in less than 20 minutes. Once again, he taught me how to be a better homeowner by simply checking the batteries in the thermostat. 😜 Easy fix & incredible customer service!