We were experiencing very high energy bills during the winter months. Our house has a heat pump and since this was my first experience with a heat pump I thought the high bills might be due to that system not being efficient. I called North Comfort to come out and look at our furnace to see if they could figure out why our system wasn't running efficiently. Found out that the new thermostat I installed last winter was not hooked up correctly so it was only using the aux heat source. The tech rewired the thermostat and now the heat pump is working. Northern was great. They were able to send someone out the same day I called. The tech was great and explained what he had to do and then checked to make sure everything was running. I would highly recommend Northern Comfort.
Joe Wood was our professional technician this evening. He was so knowledgeable, professional, and fixed our problem. We had a bad renovation of our home, and there are other issues that need to be addressed. He was extremely thorough with his diagnosis of the issues, and is going to work up a quote. I would highly recommend this company and would tell you to ask for Joe, unless it conflicts with my schedule, then ask for someone else!
Swift service on our new furnace. Brandon was polite and professional. He answered all the questions and installed our new system quickly and easily. Easy to deal with this company. Looking forward to a more efficient system.
Aaron was timely, thoughtful, supremely competent, and very helpful. He performed expertly and went above and beyond what our job (burst pipe) required. He also offered suggestions to help avoid the problem in the future. We wholeheartedly recommend him!
Aaron was totally professional, courteous, and friendly. I am happy with the work he completed for me. I will not hesitate calling Northern Comfort Systems if I have future plumbing needs.
Had pipes freeze in garage on below zero day. Aaron was out within an hour was extremely helpful and respectful, and gave us a fair price as well as knowledge for the future. I would certainly recommend him and the company.
Jordan K. was a great Service Technician to work with. He arrived when expected, explained what he'd be checking while he was here, and even remembered where the thermostat and heat pump were from the last visit several months ago. He was very polite and well-spoken throughout the visit, explaining different things and providing information about what was working fine, what seemed slightly off-kilter, and what action he recommended. He was already familiar with our service plan and what discounts were included with that as well.
They came out to my rental today. The tech was friendly and thorough. He took his time and explained everything to me which is great because I am not savvy in regards to water heaters!!! Thank you for great service!
Michael came out to the house and was very thorough in inspecting our HVAC. He was detailed and professional in his assessment, and made sure I was aware of any of his findings. I would highly recommend using him as your technician for Northern Comfort Systems.
Mike Everingham
We were experiencing very high energy bills during the winter months. Our house has a heat pump and since this was my first experience with a heat pump I thought the high bills might be due to that system not being efficient. I called North Comfort to come out and look at our furnace to see if they could figure out why our system wasn't running efficiently. Found out that the new thermostat I installed last winter was not hooked up correctly so it was only using the aux heat source. The tech rewired the thermostat and now the heat pump is working. Northern was great. They were able to send someone out the same day I called. The tech was great and explained what he had to do and then checked to make sure everything was running. I would highly recommend Northern Comfort.
Pamela Kregers
Joe Wood was our professional technician this evening. He was so knowledgeable, professional, and fixed our problem. We had a bad renovation of our home, and there are other issues that need to be addressed. He was extremely thorough with his diagnosis of the issues, and is going to work up a quote. I would highly recommend this company and would tell you to ask for Joe, unless it conflicts with my schedule, then ask for someone else!
Dawn Carlson
Swift service on our new furnace. Brandon was polite and professional. He answered all the questions and installed our new system quickly and easily. Easy to deal with this company. Looking forward to a more efficient system.
Jenna
Aaron was timely, thoughtful, supremely competent, and very helpful. He performed expertly and went above and beyond what our job (burst pipe) required. He also offered suggestions to help avoid the problem in the future. We wholeheartedly recommend him!
Holly Rohrbach
Aaron was totally professional, courteous, and friendly. I am happy with the work he completed for me. I will not hesitate calling Northern Comfort Systems if I have future plumbing needs.
Nicholas Brobst
Had pipes freeze in garage on below zero day. Aaron was out within an hour was extremely helpful and respectful, and gave us a fair price as well as knowledge for the future. I would certainly recommend him and the company.
Susan Huehls
Jordan K. was a great Service Technician to work with. He arrived when expected, explained what he'd be checking while he was here, and even remembered where the thermostat and heat pump were from the last visit several months ago. He was very polite and well-spoken throughout the visit, explaining different things and providing information about what was working fine, what seemed slightly off-kilter, and what action he recommended. He was already familiar with our service plan and what discounts were included with that as well.
Donna Harley
Have always received excellent service from Northern Comfort.
Amanda Czapla
They came out to my rental today. The tech was friendly and thorough. He took his time and explained everything to me which is great because I am not savvy in regards to water heaters!!! Thank you for great service!
Drew Ursic
Michael came out to the house and was very thorough in inspecting our HVAC. He was detailed and professional in his assessment, and made sure I was aware of any of his findings. I would highly recommend using him as your technician for Northern Comfort Systems.