Sarah worked hard with us to diagnose our intermittent heating problem prior to the service call. She stayed in constant contact with us to set a time for the service call. Her brother, the tech, was patient and informative as I tried to learn more about the heater. The service call was reasonably priced. Highly recommend!
Michael, the owner, was nothing less than professional. He was so helpful when we needed a new furnace installed. We were selling our home and he was such a great help and explained the entire process to me and my wife. Truly a great guy and great service. I would suggest Star Heating and Cooling to anyone needing HVAC service!
Need HVAC help? Look no further! I'm so grateful we found Star Heating and Cooling to help us when our furnace went out. The tech was knowledgeable and worked until the job was done. The price was reasonable. Most importantly, we got warmer, faster due to their great team's responsiveness. Thank you Star!!!
This is a family run business that still cares about it’s customers. Always a pleasure to work with them and when I have had a problem they do everything they can to help me out. Recommend them to all my friends and neighbors. If you are looking for a honest company to work with look no further.
As the General Manager for June Palms Property Management, it's important to us to be able to call a vendor and know that our Residents will be taken care of right away. With Star Heating and Cooling, our customers become their customers, and they do a great job making sure they are well taken care of and their prices are always very reasonable. I would recommend their services without reservation.
I purchased a new heat pump from them 3 years ago. The guy who sold it to us was a nice gentleman. However, it began to have issues recently. Called for service. The cost of replacing fusible link is $80 and trip charge is $90. Then they charged $340 for replacing a $65 thermostat. It seems to be way overpriced.
I have a maintenance agreement and I like how they stay on top of when it is time for service. They also pay close attention to the details of my unit , making great notes on what was performed. I like how they try to send the same guy every time. The bonuses to the maintenance agreement set them apart from the other and better than others.
Josh came out as usual on time set serviced our equipment, gave his report and completed task in reasonable time. Always courteous and thorough. Great team at Star
Star is always considerate of your time and are careful with your home. Love the email reminders to set an appointment for regular maintenance with our maintenance agreement. Also the knowledgable, friendly staff is always willing to answer questions and are not trying to "sell" you anything every time they come to your home.
Out thermostat broken on Sunday evening. Called Star, set up appointment and technician out early Monday afternoon. Assessed problem, explained options and prices. Repair completed and unit serviced within 2 hours of starting. Prices very reasonable and competitive.
Very reputable and would confidently recommend to any homeowner.
Jane Jesse
Sarah worked hard with us to diagnose our intermittent heating problem prior to the service call. She stayed in constant contact with us to set a time for the service call. Her brother, the tech, was patient and informative as I tried to learn more about the heater. The service call was reasonably priced. Highly recommend!
Chris Sunderland
Michael, the owner, was nothing less than professional. He was so helpful when we needed a new furnace installed. We were selling our home and he was such a great help and explained the entire process to me and my wife. Truly a great guy and great service. I would suggest Star Heating and Cooling to anyone needing HVAC service!
Allie Thomas
Need HVAC help? Look no further! I'm so grateful we found Star Heating and Cooling to help us when our furnace went out. The tech was knowledgeable and worked until the job was done. The price was reasonable. Most importantly, we got warmer, faster due to their great team's responsiveness. Thank you Star!!!
Scott Criss
This is a family run business that still cares about it’s customers. Always a pleasure to work with them and when I have had a problem they do everything they can to help me out. Recommend them to all my friends and neighbors. If you are looking for a honest company to work with look no further.
Mark Dolfini
As the General Manager for June Palms Property Management, it's important to us to be able to call a vendor and know that our Residents will be taken care of right away. With Star Heating and Cooling, our customers become their customers, and they do a great job making sure they are well taken care of and their prices are always very reasonable. I would recommend their services without reservation.
m m
I purchased a new heat pump from them 3 years ago. The guy who sold it to us was a nice gentleman. However, it began to have issues recently. Called for service. The cost of replacing fusible link is $80 and trip charge is $90. Then they charged $340 for replacing a $65 thermostat. It seems to be way overpriced.
Laura
I have a maintenance agreement and I like how they stay on top of when it is time for service. They also pay close attention to the details of my unit , making great notes on what was performed. I like how they try to send the same guy every time. The bonuses to the maintenance agreement set them apart from the other and better than others.
Gerald Berry
Josh came out as usual on time set serviced our equipment, gave his report and completed task in reasonable time. Always courteous and thorough. Great team at Star
Teri Capron
Star is always considerate of your time and are careful with your home. Love the email reminders to set an appointment for regular maintenance with our maintenance agreement. Also the knowledgable, friendly staff is always willing to answer questions and are not trying to "sell" you anything every time they come to your home.
Henry Giesel
Out thermostat broken on Sunday evening. Called Star, set up appointment and technician out early Monday afternoon. Assessed problem, explained options and prices. Repair completed and unit serviced within 2 hours of starting. Prices very reasonable and competitive.
Very reputable and would confidently recommend to any homeowner.
Rick G. - Carmel, IN