Star Heating and Cooling

This person with license tag L991900 speeds, goes in and out of lanes, and cuts people off. Extremely dangerous driver. Good way to represent your company. Hilarious he drives that way and then just turned into a liquor store at 5:25pm today 06/22/21. Pos.

Star Heating & Cooling has outstanding service and helped restore A/C to our home when we discovered the system stopped working properly. Jeff Rich was our technician and he came in, found the issue within the first 15 minutes, and provided some other great recommendations to assist with making our home more HVAC efficient. Will definitely utilize their Star's service again for all of our HVAC needs!

Mark was great! Knowledgeable and personable. Give him a raise!! :-)

I had an issue with my furnace on a Friday night in January. I called Star's on call emergency hotline and was called back immediately by Ryan. He gave me a few things to check to see if they would fix the problem so that he wouldn't have to charge me for an easy fix, which I greatly appreciated.

Those things did not work, so he came out immediately. He spent a few hours thoroughly examining all the components of the furnace and identifying a few potential issues.

The problem was fixed and Ryan was professional, nice, and you can tell he's passionate about helping people and solving problems.

When he gave me the bill I couldn't believe how inexpensive it was for the amount of time and effort Ryan put in.

Very impressed with this company and would recommend them to anyone!

***Follow up:
About a year later we needed a total HVAC replacement. I reached out to 3 companies for quotes. Star was the most affordable, professional, and explanatory as they walked me through the process of what was going to happen.

They gave me 4 options for replacements and when they were out of the option I selected, they upgraded me for free!

Not only that, but we finalized the purchase around 4 pm on a Monday and they were there the next morning to replace the furnace/AC. I couldn't believe it!

The installers (Matt and Mark) were great, down to earth, professionals who know their stuff inside and out.

At this point I feel as though I've met nearly everyone at Star from the office personnel, repair team, sales reps, and installers and all of them are salt of the earth people who do an outstanding job at a fair price.

We need more businesses like this in our city!

I'm thrilled to give Star my business and you will be too!

He did great. He explained things well and I understood what was needed.

Excellent customer service to resolve mechanical issues. Quickly responded and serviced the breakdown and with updates on arrival to keep me informed. I feel happy to have someone to count on with Trust and confidence.

Mark went above and beyond to find the answer to a question about the air filter installed in my HVAC unit

Our AC went out over the 4th of July holiday weekend. Star promptly called back and sent a tech, Ryan, to our home within an hour, which was at 10pm on a Sunday. Another local company never returned our call. Ryan was very friendly and knowledgeable. Unfortunately, our 16 year old unit was not repairable. Bryan came out the next morning and gave us AC unit options. He was not pushy and did not try to up-sell us on a non necessary unit or push to replace the furnace at the same time (which works fine). Installers came the next morning. Our service call fee was applied to the price of our unit. We were very pleased with what we ended up paying. It was quick and easy on our end. The installers were quick & efficient. We have already recommended them to two other friends who had the unfortunate experience of having their AC go out within the last few days and they are using Star as well.

Good friendly and honest serviceman not trying to service visits into a sales opportunity

Great experience with Star. Matt and Mark did a great job installing a new A/C and furnace. They were efficient, knew what they were doing, answered questions and are overall cool dudes! Star's prices are also good. Thanks for a good experience.