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    Brackett Heating, Air & Plumbing Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Amy Adams

    Dustin explained to me what the problem was with my AC unit. After going over pricing to fix my old unit, I figured it would be cheaper to replace it with something more efficient. Dustin was helpful.

    Amy Harshbarger

    The technicians are always friendly and some even play with my dogs and aren’t put out by them of course I always try to keep them out of the technicians way but sometimes one gets by but they are super friendly about it.

    Ron Crawford

    Dustin is friendly, professional, and knowledgeable. He performed a maintenance check on my AC and and showed me the rating from my capacitor that was about to go out. He replaced it on the spot and saved me some money for a future service call. Great job. Thank you!

    Camille Bollinger

    Allen Clark III is the best technician! This is the third time he has been to my home for regular maintenance on our heat / a/c. He is very professional, and shares knowledge and advice, and is very trustworthy. I hope to continue to do business with Allen, and Brackett Heating and Air for many years to come! +++++FIVE STARS!!!!!+++++

    Nicki Breitwieser

    I was very pleased with the service today! Dustin was here very quickly after the call and was very professional. He also explained everything very well. Thank you so much for your service and will be seeing you guys for yearly maintenance!

    Alexis Nagle

    Allen Clark was great. He came and quickly found out what was wrong with the a/c unit. He was very respectful and knowledgeable. I will recommend Brackett Heating & Air to everyone.

    Linda Sensmeier

    Excellent customer service! Prompt, efficient, friendly. Appreciated the fact that the technician gave us a heads up when he was on his way.

    Martin Morrissey

    My AC broke down and I actually caught their repairman working on my neighbors house! I asked how I could get an appt and he came over as soon as he was finished. I already had another company come out and was not happy with the level of inspection they had done. David Barrans went above and beyond, explaining every step of the way what had happened, getting inside the unit and performing tests, showing me the damaged parts, and laying out all my options for replacement and repair. We sat at my kitchen table and discussed pricing, and he had my heater up and going before he even left! We had been using space heaters all weekend and my 1 year old daughter had been freezing. I told my wife that stopping by and talking to him that day was the best decision I'd make this month! Can't reccomend enough. Friendly, professional, and an obvious expert in his field.

    Amy Robb

    David, the serviceman was very professional, very friendly and introduced himself. He knew what he was doing, and explained it in a way I could understand! And the best part, besides having my central air working again, because I’m a maintenance customer and they had been out a couple of weeks ago, there was absolutely no charge! For me, that’s extremely important! I’d recommend Brackett to anyone that asks if I know someone! Great service!

    Jerry Graham

    Techs Vernon and Bobby installed our furnace and ac unit this Saturday, they were awesome, friendly and professional. Would highly recommend Brackett to anyone.

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