They put in a new unit for me last summer at a good price and is saving me money on the month. Dustin came by amd did the summer check up and didn't rush threw the work like my previous service providers have done. Great company.
Dustin arrived promptly after we called about an unexpected heating shutdown. He was efficient and diagnosed the problem quickly. Dustin explained the issue and replaced a pressure switch that quickly restored our heat on a cold day. We love how quickly Brackett Heating and Air responds to problem calls! They always send excellent technicians like Dustin. Even our dog loves Dustin and Brackett’s dog biscuits!
Dustin arrived at my house the same day I called. My furnace would not come on, and the outside temperature was 22 degrees F. He called ahead of time and kept communicating regularly until the job was done. He is knowledgeable and polite. He takes the time to explain technical issues in an understandable way. I will be using this company's service in the future.
James was excellent. He was fast and thorough. He was down to earth and let me ask all the questions I needed to and not feel like and idiot. I will continue to use Bracket
Dustin goes beyond! He makes sure that all of the system is working, air flow, filter thermostat, and makes sure all debris is out of the Air Conditioner Housing Spotless, Thanks, Brackett for sending Dustin. Anna
Had whole home generator installed with just a couple of minor hiccups that were handled quickly! Very happy with all parts of the process from getting an estimate to install! They left my home clean and job done!
Allen was courteous, very knowledgeable and extremely professional! Took the time to answer all my questions. Will call again for regular routine maintenance or for when in need of repair!
Brackett's are always efficient and knowledgeable! This last time we ran into a little snag (which I won't elaborate on) but Brackett's was quick and efficient to solve the problem at their expense. Couldn't ask for anything better than that. Their office staff is quite efficient and you CAN get in touch with them 24/365. Haven't had to use the emergency side of it, but it's there if you need it! Quite happy with Brackett's!
Stephen Wheatley
They put in a new unit for me last summer at a good price and is saving me money on the month. Dustin came by amd did the summer check up and didn't rush threw the work like my previous service providers have done. Great company.
Marguerite Henry
Dustin arrived promptly after we called about an unexpected heating shutdown. He was efficient and diagnosed the problem quickly. Dustin explained the issue and replaced a pressure switch that quickly restored our heat on a cold day. We love how quickly Brackett Heating and Air responds to problem calls! They always send excellent technicians like Dustin. Even our dog loves Dustin and Brackett’s dog biscuits!
hdsong
Dustin arrived at my house the same day I called. My furnace would not come on, and the outside temperature was 22 degrees F. He called ahead of time and kept communicating regularly until the job was done. He is knowledgeable and polite. He takes the time to explain technical issues in an understandable way. I will be using this company's service in the future.
Chris Dixon
James was excellent. He was fast and thorough. He was down to earth and let me ask all the questions I needed to and not feel like and idiot. I will continue to use Bracket
Kate Beshear
Dustin was fantastic! Did a great job, walked me through everything. Great service man.
anna
Dustin goes beyond! He makes sure that all of the system is working, air flow, filter thermostat, and makes sure all debris is out of the Air Conditioner Housing Spotless, Thanks, Brackett for sending Dustin. Anna
Keith Smith
Had whole home generator installed with just a couple of minor hiccups that were handled quickly! Very happy with all parts of the process from getting an estimate to install! They left my home clean and job done!
Kimberly Cates
Allen was courteous, very knowledgeable and extremely professional!
Took the time to answer all my questions.
Will call again for regular routine maintenance or for when in need of repair!
Mary Ann Shrode
Check ups are always thorough and technicians always ready to answer any questions. Dustin explained everything he was doing and why.
Benson Brewer (Brew meister)
Brackett's are always efficient and knowledgeable! This last time we ran into a little snag (which I won't elaborate on) but Brackett's was quick and efficient to solve the problem at their expense. Couldn't ask for anything better than that. Their office staff is quite efficient and you CAN get in touch with them 24/365. Haven't had to use the emergency side of it, but it's there if you need it! Quite happy with Brackett's!