Brackett installed my Generac whole house generator within a week of quote. Took less than 3 hours from start to running. Very professional, neat work and easy to work with.
Our AC was going out and running on stop. David with Brackett came out looked at the system and realized it was a discontinued model. He quoted us on a new HVAC system, and the price was where we needed to be! We new system was old and needed replaced to begin with! We signed papers and had it installed the next day! House has been comfortable and the AC doesn’t run all day now! I would highly recommend Brackett Heating and Air!
Really enjoy this subscription based approach to maintenance. Called initially due to an outage and have now joined the Comfort Club. They perform a thorough inspection/tune up every summer and fall. The technicians are professional and informative. They are adding plumbing to the maintenance plan which is nice. Would definitely recommend Brackett.
The service response was extremely fast along with diagnosing the problem and fixing it very fast! Very pleased with the service tech as well he was very polite and knowledgeable of his job! We will continue to use them! Highly recommended!
I cannot say enough good things about my experience. From the people who answer the phone, estimator, Beau and the fantastic technicians who installed my units. As a small business owner myself, I value exceptional customer service. The guys who installed my units were courteous, conscientious and very hard working. I never even saw any of them take a break and they were here all day! The service I have received made it not quite as hard to write that big check! Thank you!!
Dustin got our AC fixed fast, at the start of a holiday weekend when we had guests due to arrive the following day. He was super friendly, quick, and knowledgeable. We had a great experience with Brackett and would absolutely recommend their services!
We understand why Brackett has a 5 star review history! We recently moved from St. Louis and it can be intimidating having to find new service for everything. We are SO happy with the service we received today getting our AC checked out for summer. Devyn Johnston is AWESOME! He was on time, professional, knowledgeable and so personable! We look forward to seeing him in the fall!!
Dustin did spring/summer maintenance and changed filter. Dustin is knowledgeable, reliable, professional. Answers any questions I might have, in a level that I can understand. Have used Brackett for years, including installing new Heat and AC systems. Will continue to use them for my for maintenance and will be using some of their new services.
We started using Brackett since we purchased this home because the previous owners used them, and stated their service was reliable. We have found that to be true as well. We opted for their annual service, which includes one furnace filter change and two check ups per year. When making appointments, the office staff is always professional, as are the technicians who come to our home. They arrive within the stated time window, call when they are within a few minutes of arrival, and discuss their findings after their inspection. For prompt, pleasant, and professional service, we will continue to use Brackett.
Erik McIntyre
Brackett installed my Generac whole house generator within a week of quote. Took less than 3 hours from start to running.
Very professional, neat work and easy to work with.
Aaron Crowley
Our AC was going out and running on stop. David with Brackett came out looked at the system and realized it was a discontinued model. He quoted us on a new HVAC system, and the price was where we needed to be! We new system was old and needed replaced to begin with! We signed papers and had it installed the next day! House has been comfortable and the AC doesn’t run all day now! I would highly recommend Brackett Heating and Air!
Dameon Fulcher
Really enjoy this subscription based approach to maintenance. Called initially due to an outage and have now joined the Comfort Club. They perform a thorough inspection/tune up every summer and fall. The technicians are professional and informative. They are adding plumbing to the maintenance plan which is nice. Would definitely recommend Brackett.
Preston Hawes
The service response was extremely fast along with diagnosing the problem and fixing it very fast! Very pleased with the service tech as well he was very polite and knowledgeable of his job! We will continue to use them! Highly recommended!
Kelly Endsley
I cannot say enough good things about my experience. From the people who answer the phone, estimator, Beau and the fantastic technicians who installed my units. As a small business owner myself, I value exceptional customer service. The guys who installed my units were courteous, conscientious and very hard working. I never even saw any of them take a break and they were here all day! The service I have received made it not quite as hard to write that big check! Thank you!!
Lynda Lance
Dustin got our AC fixed fast, at the start of a holiday weekend when we had guests due to arrive the following day. He was super friendly, quick, and knowledgeable. We had a great experience with Brackett and would absolutely recommend their services!
Sheryl Reed
We understand why Brackett has a 5 star review history! We recently moved from St. Louis and it can be intimidating having to find new service for everything. We are SO happy with the service we received today getting our AC checked out for summer. Devyn Johnston is AWESOME! He was on time, professional, knowledgeable and so personable! We look forward to seeing him in the fall!!
Peggy Koehl
Dustin did spring/summer maintenance and changed filter. Dustin is knowledgeable, reliable, professional. Answers any questions I might have, in a level that I can understand. Have used Brackett for years, including installing new Heat and AC systems. Will continue to use them for my for maintenance and will be using some of their new services.
Randy Bailey
Dustin did a great job. Very friendly. I have recommended bracket many times. Gals on the phone also very friendly and great to work with
Allison Cain-Duce
We started using Brackett since we purchased this home because the previous owners used them, and stated their service was reliable. We have found that to be true as well. We opted for their annual service, which includes one furnace filter change and two check ups per year. When making appointments, the office staff is always professional, as are the technicians who come to our home. They arrive within the stated time window, call when they are within a few minutes of arrival, and discuss their findings after their inspection. For prompt, pleasant, and professional service, we will continue to use Brackett.