The service tech called to give us a heads up of arrival time. He performed duct cleaning of registers and vents. He was showing us before and after pictures during his time here. Very pleased.
Kyle did a great job cleaning our (very clogged!) dryer vent! He was very courteous and professional. The price was very reasonable too! I’ll be switching our current maintenance plan from the competition to Brackett!
Edit 4/27/23: We switched our maintenance plan to Brackett and are very happy! They got us in right away for our AC maintenance, and Shawn was great!! We’re very happy with the service and value!
I just wanted to let you know that Abe came over to my house last Monday to fix my furnace. He was so knowledgeable. What a nice person he is. You’re very lucky to have him working for you. You’re company put in our system a few years ago and we are never disappointed. Thanks Nancy
Brackett has been great to work with overall! Their customer service is spot on, and I love that we get the same person each time! Devyn has been very informative and is always super friendly! Glad we made the switch to Brackett!
Our full house generator stopped working hours before a storm. Called Brackett. They were here in 10 minutes. Replaced the battery. We're ready! Thank you!
My service tech was prompt, very efficient, and very, very polite. He took extra care to make sure he didn’t track anything into the house, and explain completely what he had done.
Devon is very personable and does an excellent job! He’s good about recommending ways to help us care for our HVAC system and home. We would definitely recommend Brackett. Thank you!
We've used Brackett for years and they are always so kind, professional, and get the job done efficiently. For today's repair, James was able to identify and fix the problem in less than 15 minutes. I appreciated him showing me the issue too and explaining maintenance moving forward. I trust the team at Brackett and will always use them for my heating and air conditioning needs!
Allen called before he arrived with his eta, very polite and professional. He wore shoe covers, looked at our filter and gave some suggestions. Cleaned the ac exterior unit, measured the temperature in the house before and after cleaning. Then he gave us some more information on future repairs the unit might need. 5/5 recommended Allen & Brackett!!!
Devyn came out and helped with our AC unit. Our problem was more extensive than we first thought. He was very knowledgeable and explained everything to me and made sure I knew what was going on. He let me know that it was a priority and that it would get fixed. Brackett has always taken care of our family.
Lynn Ann Baumgart
The service tech called to give us a heads up of arrival time. He performed duct cleaning of registers and vents. He was showing us before and after pictures during his time here. Very pleased.
Jessica Collins
Kyle did a great job cleaning our (very clogged!) dryer vent! He was very courteous and professional. The price was very reasonable too! I’ll be switching our current maintenance plan from the competition to Brackett!
Edit 4/27/23: We switched our maintenance plan to Brackett and are very happy! They got us in right away for our AC maintenance, and Shawn was great!! We’re very happy with the service and value!
Nancy Freeman
I just wanted to let you know that Abe came over to my house last Monday to fix my furnace. He was so knowledgeable. What a nice person he is. You’re very lucky to have him working for you. You’re company put in our system a few years ago and we are never disappointed. Thanks Nancy
Jessica White
Brackett has been great to work with overall! Their customer service is spot on, and I love that we get the same person each time! Devyn has been very informative and is always super friendly! Glad we made the switch to Brackett!
Jane McManus
Our full house generator stopped working hours before a storm. Called Brackett. They were here in 10 minutes. Replaced the battery. We're ready! Thank you!
Sue Blakeslee
My service tech was prompt, very efficient, and very, very polite. He took extra care to make sure he didn’t track anything into the house, and explain completely what he had done.
susan anderson
Devon is very personable and does an excellent job! He’s good about recommending ways to help us care for our HVAC system and home. We would definitely recommend Brackett. Thank you!
Kori Grauer
We've used Brackett for years and they are always so kind, professional, and get the job done efficiently. For today's repair, James was able to identify and fix the problem in less than 15 minutes. I appreciated him showing me the issue too and explaining maintenance moving forward. I trust the team at Brackett and will always use them for my heating and air conditioning needs!
Shell Rae Doty
Allen called before he arrived with his eta, very polite and professional. He wore shoe covers, looked at our filter and gave some suggestions. Cleaned the ac exterior unit, measured the temperature in the house before and after cleaning. Then he gave us some more information on future repairs the unit might need. 5/5 recommended Allen & Brackett!!!
Becca Merkley
Devyn came out and helped with our AC unit. Our problem was more extensive than we first thought. He was very knowledgeable and explained everything to me and made sure I knew what was going on. He let me know that it was a priority and that it would get fixed. Brackett has always taken care of our family.