Lee Supply Carmel: Plumbing, HVAC, & Appliances

Lee has everything you need! Appliances, plumbing, electrical etc. We choose Lee for our Under Cabinet lighting and appliances every time. Matt and Courtney are great at what they do!

Several years ago we renovated our kitchen and replaced all of our appliances, which we purchased at Lee. The staff was knowledgeable and helpful, making sure that everything was on schedule, no small feat as we had several contractors working to wrap things up.

That alone would have earned five stars, but I am writing this to comment on the experience I had yesterday while trying to resolve a minor issue with our dishwasher. Jeanne answered my call. She was friendly and reassuring, and then promptly followed up with more than I had asked for but information that will allow me to address this and any future issues I could have on my warranties. This is the treatment I would hope to get if I walked in to make a purchase, but not what one often finds four years later.

This is why we chose Lee Supply and why we will choose them again in the future.

Great company, amazing individuals with such much talent. This is a company with very high standards. Would highly recommend.

Tried to buy a new water heater directly, and then through a licensed plumbing contractor, and they wouldn’t sell either of us a new unit. The best they’d do is make an out of the box, “scratch and dent” unit available at what sounded like full price. Not happy about their policy and they surely aren’t living up to the “Supply” part of their name. I certainly won’t try to use them again for anything.

Lee Supply has a beautiful showroom with quality products as well as average products that are expensive. We are renovating and have dealt with multiple frustrations when placing a simple order from Home Depot or Lowes. So we decided to get out of that bureaucracy and try paying more $$ in exchange for expecting reasonable service.

I ordered a dishwasher at Lee Supply on Dec 19 (that's 7 weeks ago) and was told it would take about 2 weeks to arrive. My credit card was charged. Have not heard a word, I called and left a message 2 days ago. Still crickets. I did repeat my phone number on the message, as well as giving them phone and address with the original order.

They have over $2K, I have not the courtesy of an explanation. It's like dealing with Home Depot at twice the price.

Edit: after a second call I did receive a call from a manager who apologized and assured me there was a problem with 1 employee, and has scheduled the dishwasher install. I intend to give them a second chance and will update my review accordingly.

Second edit: dishwasher was delivered as promised with good service from installers. I have since went back and purchased a faucet there. The order with that went well, from the sales person to the individuals at the counter.

I bought all of my kitchen appliances from them and two years later my dishwasher needed to be replaced. Chris came out to install the new dishwasher and told me the last one was installed incorrectly by Lee Supply. I had to buy a new $1300 dishwasher for no reason and when I asked if they could help me they ignored me! I don’t recommended Lee Supply at all!!! I will never shop there again. You would think after you spend 7 grand, they would take better care of you.

Great people. If you don't support local family owned business your only choices will come from a big box retailers only. Yes many big box retailers have liberal return policies. You will eventually pay for it with higher prices and lack luster support. I was a manufactures rep for 25 years.

Great place to unload I was right in and out. Parking lot is a little tight but I didn't have much trouble

I got incredible customer service for Joel and the entire team at Lee Supply. I can't recommend them enough for your supply needs.

I bought a subzero refridgerator and a asko dishwasher from Lee Appliance in Carmel this last July 2020. I was told by the sales person to get measurements for the refrigerator on line. The cabinets did not measure properly and my cabinet maker had to redo them!! I can't believe on such an expensive product that Lee would not gives us more details to make the cabinets! The asko dishwasher is now broken after 2 months use and we are still waiting for repairs. I would avoid Lee appliance store. What a mess!!