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    Cool Operator Heating and Cooling Inc. Reviews - 74

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Sylvia Elmore

    The message you included was: Chris was very efficient and replaced the motor in my furnace quickly. Explained to me how to get the best heat and save money. He did a exceptional job.

    upendar adepu

    I went to this firm through my home warranty company . I had Problems with AC not working and they were helpful in setting up the appointment soon. Keeping us informed throughout the process .

    Chris, the technician is very professional and fixed the problem in no time. Also suggested few tips regarding how to use AC vent settings during summer time.

    Librada Pawlick

    Our furnace wasn’t working and Cool Operator was dispatched to us by our warranty company. They provided updates on the tech’s arrival. Also, Chris who was sent, did a very thorough job diagnosing the issue, educating us on the solution and making sure it was resolved before completing the job.

    Sue Roth

    These folks are the best! Kathy gets everyone scheduled quickly and the service is second to none. Chris is our go-to technician. We're in Del Webb and Chris takes good care of all of us! They diagnose and recommend. Nothing more. You'll pay for what you need and nothing more. Can't say enough about this business. We have complete confidence in them, and that's saying a lot!

    Kayt Watts

    We have HWA (Home Warranty if America) and this was the second time we had to have an HVAC company out (totally separate issues). We requested Cool Operator again because of how well it went the first time.
    Chris is the best of the best! Extremely knowledgeable, tried over and over until he found the issue, explained exactly what he was doing and got the job done right. I appreciate his patience and persistence. Thanks Cool Operator!

    Che Cal

    Thanks god it was Cool Operator refered by HWA. Our furnace broke and They sent Chris to service it. Hes the best!! he knows what hes doing and gave me important tips and at the same day it was fixed. He even cleaned it and checked everything safe before he leaves. I applaud the company for their communication to their customers . Quick follow up. Thanks Cool Operator and thanks Chris for excellent service .

    Zach Matyja

    I’ve been using Cool Operator for years and the level of service provided is always top notch. I appreciate their attention to detail and thoroughness.

    Nicole Esterino

    We have worked with Cool Operator for the past few years and are always pleased with the service they provide. Kathy ensures we get scheduled right away and everyone goes above and beyond to resolve issues quickly. I highly recommend Cool Operator.

    Karlene L

    Was forced to use this company (using that term loosely) by home warranty. Each visit is a $100 fee...which is supposed to cover the repair as well. One visit was ok. Repair made. It was later found we needed a brand new AC unit AND a blower motor in furnace. The AC units were in short supply (not their fault) however every time we called for update they were rude and NEVER did the blower motor repair. I started receiving calls from hw saying I had to take a buy out. When I called to ask why it was because Cool Operator decided they just didn't want to work with us. Sooo, paid the fee, no repair on blower motor, no new AC and they kindly kept the $100. Simple contract law would show that they breached it and kept the money. BEWARE...AVOID AT ALL COSTS!

    David Bruchman

    I originally was referred to cool operator by HWA and over the years have had them out to repair both of our furnaces and AC units. I have read some of the negative as well as the positive reviews and the issues raised in the negative I find surprising. They have always been professional and friendly with me and the work done has been perfect. Now when I call HWA I insist they send cool operator. I couldn’t be happier with them.

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