Hurst Heating & Cooling

While I have a warranty protection plan I purchase, the vendor Hurst heating and cooling responded within 2 hours and took the contract. Arrived here just a few hours later. Neither 2 other vendors would not respond not even at 24 hours later as they're asked to do if they cannot take on a client. Needless to say I had a rough time getting this job booked until I was finally given a choice on a vendor. Through the warranty or not Hurst heating and cooling is the only place I will call. Brett H is one of the techs, he turned this whole 5 days of no heat in my home to de-stress he's got it he'll fix it and he sure did. He knew exactly what the problem was always professional, knowledgeable, friendly and he is The Epiphany of customer service, which these days as we all know is gone thank you so much Brett.

I appreciate the prompt response and professionalism of our tech. He provided several money saving options we were not aware of and corrected our issue.

Brett was the consummate professional. He did a thorough check of my furnace. He was very knowledgeable and made some recommendations that will keep my system running at peak efficiency. He was also both personable and polite.

The technician, Brett was professional and courteous. We had the pre-winter check-up. We were extremely pleased that he walked us through everything even asking about our home's lifesaving smoke detectors and carbon monoxide detectors.
our furnace is running effortlessly giving us the relief in knowing all is well for another Illinois winter! Thanks again Mike Hurst and Brett!

Brett was very professional, on time, patient and knowledgeable. He reminded us about the annual furnace checkup service and we signed up for that. We are always satisfied with Hurst!

Tech was thorough and answered my questions.
Very satisfied with the check up

Hurst and Ross (technician) were great. Andrea called 1st thing in the morning to set up an appointment for 1-3pm for the same day. Andrea then called a bit later to let me know something earlier was available and changed it if that was OK. They were fast, professional, polite and got my A/C back working in this sweltering July heat. 5⭐️'s!

Air conditioning went out late at night. Called first thing the next morning and they were at our home in under 2 hours. Checked everything over and it was determined that we needed a new A/C unit. Went over all our options and financing available. We decided on a unit and they were here the next day to install. They were very efficient and we now have a great working air conditioner. This company is the best. I would highly recommend them to everyone.

we have used Hurst 4 times since moving to Kirkland in May of 2021. we bought a house with original AC & furnace. they replaced our furnace this past winter & they did a great job. they are so kind & professional! our AC went out on July 4th, they came & fixed it for us. AC went out again today (a Saturday with a high of 91 degrees) & they were here by 10:20 am to have a look. we’ll continue using them for all of our heating & cooling needs!! 👍🏼

Brett explained details of what he was doing, advised on how to maintain, and went over charges thoroughly.