Hurst Heating & Cooling

Brent explained everything. Ours was a chimney repair. On time and very professional. Explained what he was doing.

Brian arrived promptly after our call for service on a very cold Friday night. He was pleasant and repaired the furnace and the house is warm again! Thanks Brian and Hurst Heating & Cooling.

Our furnace began running loudly, and fearing that it was on the verge of breaking, we gave Hurst a call after many recommendations. The tech showed up hours early, which I thought was great! But the second he saw our furnace, he said we were just going to have to replace it. He said because it’s old, it wouldn’t pass a safety inspection in order for him to replace the part that was making noise (he didn’t even run the furnace to make sure that’s actually where the noise was coming from; he just took my word for it.) After not touching a single thing, and telling me that he didn’t feel like doing a safety inspection because it’s too hard, then telling us it would be cheaper for us to replace the part ourselves- he charged us $85 and was on his way.

Fast forward two days, around midnight during a blizzard- our furnace stopped working. Our home is getting colder by the minute, the roads are too dangerous to take my children to my parents’ house for warmth, and it’s Christmas weekend. I would MAYBE be satisfied if I got my $85 back.

Good service. The gentleman really knew his profession and evaluated efficiently.

Recommend!

Our technician Ross is always reliable, knowledgeable, kind, and gets the job done! Thanks so much!!

Thank you Ross for doing a great job on my clean and check. I always appreciate any insight in to how things work.

The service was outstanding and the young man was very professional. Hurst employees have always done a thorough and efficient job.

Brett our technician was awesome! Hurst always so nice to work with.

On time and professional. Very personable. Thorough in his check and explained everything as I could understand it. Definitely will use again.

They took care of me with professionalism and good pricing will use them every time