I called for an emergency repair of our furnace, which suddenly stopped working. On the plus side, they were very responsive, showed up at the time they said they would, and fixed the problem the same day (a relatively minor issue). I found it inappropriate, however, that they did not inform me of the $95 diagnostic charge over the phone beforehand...the technician mentioned it after he arrived. Also, they did not apply that diagnostic fee to the cost of the repair, so even though they made only one trip out to both diagnose and repair the furnace, the $95 was added onto the repair bill. I felt a little shaken down--since with no heat in the house, I was not in a position to turn them down and shop around. ***update to the above: Pam left me a message saying she was sorry to hear that no one informed me of the diagnostic fee before they came out, and that they would send me a refund for the $95. Thanks Pam!
If you are looking for an HVAC that really takes you the customer and your needs into consideration, look no further then G.V. They are the most dependable, honest, and truthful about what your Heating and AC systems need. If nothing is, they are very happy also because of their workmanship. The best HVAC company to have a contract with. Affordable pricing, fast friendly, courteous service by the girls who receive your calls to the technicians thar arrive, ON TIME, at your homes or facilities.
I couldn’t be more pleased with GV’s offering. From the friendly and effective phone conversation to the professional, competent, and efficient technician (Nathaniel). Thank you very much for the wonderful experience.
Twenty+ y.o. family-owned and operated -- my house has two furnaces and two a/c units -- they handle it all and keep everything in balance. They even take care of my house if we are on vacation and my Ecobee thermostat system tells me there is something I want to check out.
Kim Hoffmann
I called for an emergency repair of our furnace, which suddenly stopped working. On the plus side, they were very responsive, showed up at the time they said they would, and fixed the problem the same day (a relatively minor issue). I found it inappropriate, however, that they did not inform me of the $95 diagnostic charge over the phone beforehand...the technician mentioned it after he arrived. Also, they did not apply that diagnostic fee to the cost of the repair, so even though they made only one trip out to both diagnose and repair the furnace, the $95 was added onto the repair bill. I felt a little shaken down--since with no heat in the house, I was not in a position to turn them down and shop around.
***update to the above: Pam left me a message saying she was sorry to hear that no one informed me of the diagnostic fee before they came out, and that they would send me a refund for the $95. Thanks Pam!
Diana Granados
Nathaniel was excellent explaining what he did while servicing my units. He is professional and very friendly! 5 stars for him!!!!
JOHN SELKE
If you are looking for an HVAC that really takes you the customer and your needs into consideration, look no further then G.V. They are the most dependable, honest, and truthful about what your Heating and AC systems need. If nothing is, they are very happy also because of their workmanship. The best HVAC company to have a contract with. Affordable pricing, fast friendly, courteous service by the girls who receive your calls to the technicians thar arrive, ON TIME, at your homes or facilities.
Tom Adams
I couldn’t be more pleased with GV’s offering. From the friendly and effective phone conversation to the professional, competent, and efficient technician (Nathaniel). Thank you very much for the wonderful experience.
Jim Martin
Twenty+ y.o. family-owned and operated -- my house has two furnaces and two a/c units -- they handle it all and keep everything in balance. They even take care of my house if we are on vacation and my Ecobee thermostat system tells me there is something I want to check out.
Emily F.
Great service! Very responsive. Will use GVs for all our heating and AC needs. Highly recommended.
James Dolan
My family has used GV's for many many years due to long-standing trust, reliable service, good value, and professionalism.
Alan Loewy
GV’s has done a great job installing and servicing my HVAC systems for the past four years...I don’t hesitate to recommend them.
joe ferguson
Always love having a trusted resource for my plumbing needs. These guys are great, honest, fair and knowledgeable.
Sean Wright
Excellent honest service by Dan