Guys came out today to replace a stacked heater/ac unit and finished the whole thing in about half the time I expected. Very professional, clean, organized, and courteous. Highly recommended.
Be extremely weary of dealing with these guys. During a service call I was promised free parts under warranty and told I would only have to pay for labor. After the repair was finished I was charged about 75% of the cost of those parts and never received an explanation as to why. HeatCool won't even answer my emails now. Very shifty and dishonest company.
Not a professional or reliable company. Double charges for service calls for the same problem on the same appliance. Charges over 100% markup on parts. Save your money and take your business elsewhere.
The first service we called said we needed a new $7000 system. HeatCool repaired our a/c for less than $800 and we have not had one problem with their work.
Very good service. They do window and wall units as well, a service hard to find in Chicago. Everything was easy and quickly taken care of, customer service very pleasant. A real pleasure!
I am a building Engineer and Bob is who I call when I need service on a PTAC unit. He is one of the few who will actually come out and fix your A/C while other companies just try to sell you a new one.
Robert Pasternak
On time very professional. Furnace working great ready for winter.
They have earned all my heating and A/C service buisness.
Matt McCormick
Guys came out today to replace a stacked heater/ac unit and finished the whole thing in about half the time I expected. Very professional, clean, organized, and courteous. Highly recommended.
Bill
Be extremely weary of dealing with these guys. During a service call I was promised free parts under warranty and told I would only have to pay for labor. After the repair was finished I was charged about 75% of the cost of those parts and never received an explanation as to why. HeatCool won't even answer my emails now. Very shifty and dishonest company.
Stelios Constantinides
Not a professional or reliable company. Double charges for service calls for the same problem on the same appliance. Charges over 100% markup on parts. Save your money and take your business elsewhere.
susan a Duffy
The first service we called said we needed a new $7000 system.
HeatCool repaired our a/c for less than $800 and we have not had one problem with their work.
Amona Buechler
Very good service. They do window and wall units as well, a service hard to find in Chicago. Everything was easy and quickly taken care of, customer service very pleasant. A real pleasure!
Rudy Jakupovic
I am a building Engineer and Bob is who I call when I need service on a PTAC unit.
He is one of the few who will actually come out and fix your A/C while other companies just try to sell you a new one.
lee seitelman
Very reliable and spot on time. Product was good and well installed
Catherine Calanni
Very friendly and great professional service at a decent price! I had two systems replaced that were over 40 years old in under two hours.
Jonathan B
Friendly and helpful professionals. Great prices for equipment and service. They offer wall unit air conditioners among other things.