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HeatCool Service Co Reviews - 52

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Elizabeth Falusi

The guys did a great job. They set them up and showed me how to work the remote. They even had a spare battery because one of the two remotes didn’t work. I highly recommend using them for your Heating or Cooling needs.

Burton Place

I can’t recommend Heat Cool enough. They installed our original AC almost 20 years ago (when appliances actually lasted that long), and we’ve used them regularly for preventative cleaning/maintenance. They’ve always been kind, on time and professional. I am now getting a new AC and John, the owner, has gone above and beyond helping with his 44 years of experience on this next AC. Thank you! 5 out of 5 stars!

Alan Rosin

HeatCool installed two HVAC units in my high rise condo. They were fast, courteous and efficient.
When one unit failed just after the one year warranty, they came by, replaced the motherboard and charged me nothing, even though it was beyond the warranty for labor.
I can't recommend them more highly!

Michelle Rosen

The team at Heat Cool was superior. Due to negligence on the part of a condo owner, as a renter I could not repair air conditioning damage alone. The ceiling unit required significant labor and expertise to repair severe damage. Samir, Josef and Larry along with the owner calmly spent 3 days installing and repairing the unit to completion. A 5 star recommendation for experts who know what they are doing. 4 weeks without air conditioning in luxury high rise is now over. Maybe I will sleep well tonight. Thank you HeatCool!

John Scheidelman

I’ve worked with HeatCool for over 15 years. They have serviced 10 of our furnaces, mostly for my tenets. They are very clear on what needs to be done. They show up quickly and get the fixes or replacements done. Very happy with their service.

Liz Breunig

HeatCool is by far the best service company that I have ever used in any kind of industry. The people there are smart, efficient, honest and kind. I cannot recommend them highly enough. They were able to build a custom radiator for my 100 year old building plus they have installed and maintained my A/C in said building. They are fantastic!

Mary “MaryM” Morrissette

We have been using HeatCool for many years and love working with John Freson and his team! Their attention to our needs and budget plus superb installation and service make them a 5 star rating for us. And they are a local, family-owned company.

Bruce Dempsey

Great team! Very professional, explained what they were doing, have already setup for annual checkup.

Aniss Driss

I needed replacement for the AC unit at my apartment. The technician came on time, gave a details description of his findings and options for me to consider. Following that, the work has been scheduled and it was completed at the set time. All the team was very professional. Customer service was very responsive and patient with all my questions. I would not hesitate to do business with them again in the future.

Mike Zhang

I used this company to inspect and troubleshoot some noise on a through the wall AC unit.
The service technician John was very professional. He contacted me with expected arrival time, and was very respectful of the space. He took his time to examine the AC unit, then he explained in detail of how it worked, and showed me exactly where the problem was, and how he was able to best solve it.
Great service and very good experience.

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