ACS Heating and Air Conditioning

First time maintenance service. Provider came at the scheduled day and timeframe. It all went well without any surprises. I have a special filter need so told them up front what was nerded, and the tech had it with him. Glad this company was recommended to me.

Jimmy came to check out my system. Quickly found that the power fluctuations the night before scrambled the thermostat. He did not have the correct thermostat in his truck but had one that would at least give me heat for the weekend. Installed it and I was good to go.

Matt came in on Monday and quickly put in the new thermostat.

A+ super friendly guys who explained everything.

Bought my heater from them & Friday before Christmas needed a service call. I was told without a service contract I was at the back of the line and four were ahead of me. Told maybe Saturday. Nothing by late Saturday so asked about Monday, said it would be 1st thing in the morning. Called for conformation and was told he could but it would cost me time & a half for a call. Is that extortion or is this standard business practices ?

We moved into our first home 3.5 years ago. ACS has come out every 6 months since to do our maintenance and has always been incredibly thorough. I always know things will be left at the highest standards when they pull away. We had a mini split system installed in our outdoor room 1.5 years ago and it has worked like a dream! Grateful to have a company we can trust and rely on.

I found this company in 2001 after two other vendors were unable to fix my system. Somehow, they managed to keep my system alive and kicking for 19 years. They seem to retain staff as many I saw year after year. I am nowhere near wealthy, so their skillset has been deeply appreciated. My system is not up to environmental codes, so this year I was finally ready and able to invest in a new system. The sales team worked with me to pick the right system for my budget and need. They listened, were respectful and patient. No hard or long sell from Josh, which I very much appreciated. The installers were fabulous. They provided great instructions, were timely and efficient, and their clean-up was spotless. This is a class A company. Diverse too!

We have used ACS for regular maintenance of our HVAC systems for years, and just purchased a new system for one that finally required replacement. The ACS team did a great job not only installing the new system, but also re-working some ducts and vents that had never been done properly since the house was originally built nearly 30 years ago. As a result, the cooling is consistent and comfortable across all rooms for the first time. The installation technicians really took the time to do it right, and we are very happy with the result. Highly recommended.

ACS Heating & Air Conditioning was awesome to deal with. I had multiple problems with my system that included a circuit board and also a blower problem. They did a great diagnosis and gave me an accurate and timely quote to fix it or replace it. They also gave me the pros and cons of whichever decision I made. I really appreciated their concern for my expenses. I decided to fix the problem and they came out promptly and had it running smoothly in one day after I gave the order. I would recommend ACS to anyone looking for a trustworthy company.

Josh Pinson and his crew at ACS are excellent in every aspect. They are always very responsive and cordial. They installed a complete HVAC system for us including the smart thermostat and explained everything in detail.I have been a customer of ACS for over 30 years and have never been disappointed. Needless to say we will continue to be a very satisfied consumer of a ACS services.

Excellent experience! Strongly recommended!

We bought from ACS Heating & Air Conditioning Inc. two Mitsubishi multi-zone heating and cooling systems that included two outdoor units and four wall-mounted indoor units. The experience was great from the first interaction with the sales team (Josh Pinson) throughout the completion of the installation, as well as follow up call after the installation to check if everything was ok. We strongly recommend ACS as well as Mitsubishi, our experience could not have been better. We had the systems installed in late June 2018 and working 24 x 7 since keeping our house cool.
We had couple other quotes from other companies. We decided to go with ACS after we met with Josh, who was very knowledgeable, answered all of our questions, and helped us understand very quickly what is needed to meet our requirements and fit our layout. In that early stage of estimate/consulting we had better experience with ACS than with others. Josh contacted us within a day after we submitted a request to Mitsubishi’s website, asking for local authorized contractors. He showed up exactly when he said he would and throughout the entire project ACS was always on time as scheduled.
Moving forward to the installation that was scheduled for few days later… ACS team showed up exactly as scheduled. Nice team, helpful, and top-notch professionals. They completed the project in couple days as promised (despite the rain). They were very accommodating as we had other constructions going on in the same space and fairly messy environment for them to work in, and they were flexible to coordinate with the other construction crew. Due to our mistake, we asked ACS to run again, and differently, electric wires to one of the system that was already installed, and they were nice about it and made the change as we asked.
Bottom line, we are very pleased and will certainly call them again for future projects and we strongly recommend ACS and Mitsubishi to others.

I've been using ACS for about 13 years now. I have never had a bad experience. They don't try to oversell you, but do explain your options and the best deal that may work for you. I, mistakenly, had Montcreif come out once. The technician wasn't a bad person, but did say that they would not likely service my unit again as it had run it's course and would be out of compliance next time it needed something. He was trying to get that sale of a new unit rather than help me maintain a still well-operating unit.

Well, it needed something today. I called ACS, going back to my old faithful. I had an appointment by 10am same day! My technician, Nick was fantastic!! Courteous, professional, kind and knowledgeable. I got a great price and therefore got the maintenance program for the remainder of the life of the unit. He even was able to detect that a neighborhood mutt had been doing his #1 on my unit threatening the integrity! When I do need a new unit, which won't be too far down the road, ACS will be getting that business.
Thank you ACS for hiring excellent techs that truly represent the quality of your company. I also told Nick that I'm proud to support a family-run business during these challenging times (covid).
I'm sorry I cheated on you and it will never happen again. LOL.