Cunningham Associates Heating and Air Conditioning

We’ve used Cunningham for years. Recently we had to replace an older system that was at the end of its life and perform repairs on a second unit.
Sam is an excellent installer / engineer who handled all of the zoning and connectivity with the new thermostats. He is very professional and knowledgeable. Jack and Bryan handled the installation of the new unit and they were efficient and did a nice job as well.

Michael did a great job servicing my units. One unit was not cooling properly and he fixed the issue. He was courteous and professional. This is the 3rd time using Cunningham and they’ve been great every time. Thank you!

Jack & Brayan did my AC replacement install today and were fantastic. They paid attention to every detail, showing and explaining to me exactly what they did. They also made sure I knew how the new thermostat worked as well before they left. I could tell a difference in the air flow and temperature immediately. They were professional, courteous and knew their business. Thanks guys!

I have used Cunningham for repair for years and have recently bought a second replacement unit in less than a year (upstairs and downstairs) and Cunningham makes the process fast, easy, and as pain free as possible. My two units I replaced were both 18 years old and they helped me keep them limping along for years. Jack was the lead tech on both installations and is a complete pro. The team was respectful of my pets and was very conscious about immediately closing doors and gates and left no mess behind. They work quickly, quietly, and diligently to get in and out with as little disruption as possible.

I don't like leaving bad reviews, but I don't want other customers go through the same experience. We called on Sunday for our AC repair, the cool air was not coming out. They told us they would come to our house for the assessment between 2-5pm. I called 4 times after the 5 pm time frame. They never came to the house and didn't call to let us know. The call center was super friendly and provided great service (reason I'm giving 2 stars instead of 1). One of the reps at the call center told us they would come at 8 am the next day (first thing in the morning). Around 8.15 am I call ed back cause there were no updates. Finally a technician comes at 11.30 am, told us the fan motor needed to be replaced for sure and the capacitor could potentially also need to be replaced. He said he would call us back to give an estimate of the repair given they needed to order a piece. No calls during the whole day, we called twice to get an update, no one could give us answers. They emailed us today with estimated price of the service. Luckily I got another company come over to get a second opinion. The fan motor was working fine, it just needed a capacitor change (which is pretty affordable).

Amazing from start to finish! McCliess came exactly on time and notified me 30 minutes before his arrival, as stated by the company. He was knowledgeable, kind and listened to everything I knew about our system. He quickly diagnosed the problem and Cunningham worked with our warranty to order us a new part and quote is the labor charge. They were by far the easiest and most responsive company to schedule with. I would highly recommend them to anyone and will use them any time our units have an issue in the future!

We had an A/C problem on July 4th and called for service. Within an hour and a half Robert Weese arrived. He determined the problem and was able to get us up and running in short fashion. He was very professional in how he analyzed the problem and resolved it. We are very pleased with Cunningham Associates!
Michael Holmes did our semi-annual maintenance and did a great job! He was very professional and friendly.

As always great service from Cunningham! McCliess Favors and his assistant were very nice and knowledgeable. They arrived promptly, fixed our issue and were a pleasure to work with.

We had a new HVAC system installed by Jack Stewart and his team from Cunningham Associates. I cannot say enough good things about the experience. They arrived on time and were prepared for the job. They were careful to cover the carpet to avoid getting it dirty. It was not the easiest job as the entrance to our crawl space was tight but they made some adjustments to enable installation of the new unit. The whole time Jack kept us informed as they progressed. I have been a client of Cunningham for many years and would highly recommend them. The team was comprised of Jack Stewart and members Ryan, Bryan, Sam, and Q.

Had a very good experience with the company. Jack was very good at keeping in contact with me, he installed the unit at my mother's house, as I was not able to be there. Excellent customer service. Thank you for all your help.