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Bob's Heating and Air, Inc. Reviews - 40

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jana Resch

Can't say enough about how great Bob is. When we needed a complete HVAC replacement, he not only answered all our questions, he helped us understand the things we didn't even know to ask about. He is extremely honest, did an absolutely awesome job, and his follow-up is wonderful. We will never use anyone else.

sagar date

Bob serviced my HVAC unit. He was very responsive to all my calls. He charges were 100% reasonable and no hidden charges. Great guy and explained everything in detail about what should be fixed, what can wait, etc. I will definitely recommend him.

sarah norton

Bob was so helpful and accomidating. Furnace broke down on Thursday. He came out the same day and was able to replace my furnace the next morning.

His prices are very competitive and his service level is far above the norm.

Will slways use Bob’s for all my heating and cooling needs!

Sarah Krystin Norton
Roswell, GA

Matthew Bruce

I had 50+ year old ducts that were falling down in both my crawl space and attic. Bob installed new ducts, plenums, and helped seal several problem areas. He was the best out of three quotes I received and performed extremely high quality work. Would recommend.

Meg Szymanski

Bob is knowledgeable and professional. His team did an excellent job installing a new HVAC for me in a short period of time. I would recommend Bob to all homeowners.

Glenn Mason

Other companies said I had to replace my basement HVAC. Called Bob for a second opinion. He was able to fix it for less than $250 and we are now up and running. If I eventually have to replace the system, Bob is who I’ll be calling. Great service and honest work.

Michael Oberg

I trusted the masses on Kudzu and gave this company a call. Bob answered the phone himself (no transfers or hold times). He said he could fit me into his schedule in just a couple hours. I asked him how much the trip charge would be and what that would buy me. He said that it would be $95 and that pays for the trip and first hour of labor. I agreed, but was afraid that this guy would drag his butt when he arrived to squeeze a second hour out of me. I can be such a cynic. Bob showed up on time. This is a big deal for a same day service call! He was very efficient with the time. Example- as he was installing the new thermostat base, he was also explaining the controls and programming, while I set the date and time. He wasn't pushy or reckless. He just made good use of our time. While here, he diagnosed the issues, installed two thermostats (one at my request), recharged one of my units with freon (R22), and washed out one of the units. Plus, he got it all done in about an hour. Naturally, the thermostats and freon were additional charges beyond the labor. But the charges were pretty reasonable. He didn't try to sell me redundant parts or put lots of pressure on me to buy a new system, despite its age. He gave me tips on improving the units' operation and explained what the components do (as he worked). He came back later that same day, because the unit kept shutting down. The cause appeared to be a load controller installed by the power company. Time will tell. He didn't charge me anything for the return trip. Overall, I am very satisfied. If I have another issue, I will call him.

J Garth

If you are interested in the best no need to read further, just go with Bob. If you want to know why feel free to read.
Initially we called Bob to repair our A/C during the summer of 2015. He came out within 1hr(during Atlanta afternoon rush hour) and the fix was CHEAP! While there, he made a few suggestions about our equipment and took a look at the furnace.

Long story short, Feb. 2016, we called him out to replace furnace, A/C and the main trunk. One heck of a job! If you are trying to take short cuts, get cheap equipment that wont last, or flatten duct work to save ceiling height in your basement/attic etc., don't call Bob. He will ONLY do things the right way and is extremely knowledgeable about HVAC. I dealt with 3-4 other companies before I found him, wish we found him sooner!

Ajay Asthana

Bob provides a very good services and extremely fair pricing based on the current market, he knows subject very well, very quick, very flexible and most important he always respond in a timely manner. I would highly recommend him, I have been working with him from last 3 years, any issue on heating and air conditioning he is my go to person

Patrick

I only heard about Bob by word of mouth and reviews like the ones you can read here. For the money, Bob's Heating and Air provided the best quality - both of the product and the service - of any HVAC provider I've worked with. I'll be recommending him only from now on!

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