Furnace was not igniting. They came out the next day. Mike was very courteous and professional. Fixed the problem and explained everything to me. I will use them again.
A Saylor has been great. They have been responsive, dependable and reasonable. They have been much better than the previous companies that we've used. We couldn't be happier!!!
Needed a new HVAC and A.Saylor took good care of us. Mike not only took time to answer all our questions, but made sure the install job was done right and that the new units were functioning as they should. A real pleasure to deal with.
Our air conditioner went out during 90 degree weather and they were able to get out to me within 24 hours. They were so helpful and did not try to upsell which was my biggest worry. One of our parts broke and he was able to fix it and walked us through next steps to make sure our unit is working.
I contacted A Saylor online in the evening. I received a phone call early the next morning to schedule service. The technician arrived on time, he was very professional, friendly, and I was up and running in no time. The cost was fair and reasonable. I will use them again.
This business needs more than just 5 stars. Mid summer my AC broke. It happened on a Saturday, late in the afternoon, I was home with my 3 month old baby and while my husband was working for the next 48 hours. I was in absolute panic mode. I called everyone and no one could help us until Monday, including the business we had been using for years! Finally I was recommended this business by family friends, so I made a call and got a call back immediately from Mike. He made magic happen and even though it was out of his way and extremely last minute late in his day, he came and fixed our AC. He didn’t try to up sell anything or charge an arm and leg for an emergency service. He even went and checked to see if our breaker was the issue or if there was anything that just needed a simple fix before trying anything else. I can not express how incredible this business is. Through all of my family and friends who have either used them or are now using them, they have had nothing but incredibly kind things to say, including similar stories like ours. I’m so happy to have this business to rely on for so many years to come! Thank you Mike and the whole A Saylor team!
Excellent service by Mark. Have used Saylor Heating & Air for years and would recommend highly! From the office staff, Ally, to the great repair by Mark. We thank you so much and look forward to a great night's sleep tonight!! Thank you!
Cannot say enough good things about the Saylors! We’ve used them for many years and they are always prompt, punctual, professional and most importantly HONEST and FAIR. They won’t take advantage of you and fix only what’s broken. They will always be our HVAC family!! Definitely choose the Saylors if you are looking for servicing or repairs.
I have used Saylor for multiple jobs from topping off freon to complete HVAC replacement. They are always responsive and when I have needed them in an emergency (like last week) they were there the same day. Would not call anyone else.
My parents have used A Saylor for 20+ years and when we bought our house we started using them too. There isn’t a better company around. The customer service is off the charts. I would recommend them to anyone!
papa car
Furnace was not igniting. They came out the next day. Mike was very courteous and professional. Fixed the problem and explained everything to me. I will use them again.
Wiley Winders
A Saylor has been great. They have been responsive, dependable and reasonable. They have been much better than the previous companies that we've used. We couldn't be happier!!!
robhillj
Needed a new HVAC and A.Saylor took good care of us. Mike not only took time to answer all our questions, but made sure the install job was done right and that the new units were functioning as they should. A real pleasure to deal with.
Leah Turnblom
Our air conditioner went out during 90 degree weather and they were able to get out to me within 24 hours. They were so helpful and did not try to upsell which was my biggest worry. One of our parts broke and he was able to fix it and walked us through next steps to make sure our unit is working.
Galen mayo
I contacted A Saylor online in the evening. I received a phone call early the next morning to schedule service. The technician arrived on time, he was very professional, friendly, and I was up and running in no time. The cost was fair and reasonable. I will use them again.
Julie Byers
This business needs more than just 5 stars. Mid summer my AC broke. It happened on a Saturday, late in the afternoon, I was home with my 3 month old baby and while my husband was working for the next 48 hours. I was in absolute panic mode. I called everyone and no one could help us until Monday, including the business we had been using for years! Finally I was recommended this business by family friends, so I made a call and got a call back immediately from Mike. He made magic happen and even though it was out of his way and extremely last minute late in his day, he came and fixed our AC. He didn’t try to up sell anything or charge an arm and leg for an emergency service. He even went and checked to see if our breaker was the issue or if there was anything that just needed a simple fix before trying anything else. I can not express how incredible this business is. Through all of my family and friends who have either used them or are now using them, they have had nothing but incredibly kind things to say, including similar stories like ours. I’m so happy to have this business to rely on for so many years to come! Thank you Mike and the whole A Saylor team!
Deborah Jeskey
Excellent service by Mark. Have used Saylor Heating & Air for years and would recommend highly! From the office staff, Ally, to the great repair by Mark. We thank you so much and look forward to a great night's sleep tonight!! Thank you!
Christine Dobbs
Cannot say enough good things about the Saylors! We’ve used them for many years and they are always prompt, punctual, professional and most importantly HONEST and FAIR. They won’t take advantage of you and fix only what’s broken. They will always be our HVAC family!! Definitely choose the Saylors if you are looking for servicing or repairs.
Chris Hill
I have used Saylor for multiple jobs from topping off freon to complete HVAC replacement. They are always responsive and when I have needed them in an emergency (like last week) they were there the same day. Would not call anyone else.
Margaret Starosto
My parents have used A Saylor for 20+ years and when we bought our house we started using them too. There isn’t a better company around. The customer service is off the charts. I would recommend them to anyone!