Comfort Atlanta Heating & Air

My house AC stopped working in the middle of hot summer and I was looking for some tech to replace the compressor. I called up this company in the afternoon and they immediately confirmed to come in the following morning. The compressor was under warranty and they told me they will take care of the replacement. John came to fix the compressor and he was very professional. He took care of the replacement in no time. I would highly recommend this company!

I wish I could rate our experience as 10 starts! We have a 22 years old unit that was working on ‘its last leg’. Every other year we had to add a couple of pounds of Freon to it, and this year was no different. After calling around I was disappointed how some companies charged $200/lb, which is extremely overpriced (they pay $8-$15/lb). I’m glad I found the Comfort Atlanta Heating And Air. First of all, they offered the LOWEST for r22 ($80/lb, whereas Coolray wanted $200/lb). Their service call is $80 (super inexpensive for the same day service). Second of all, technician (Jason) was at my house the same day. Unfortunately, our unit had a bigger problem than low Freon...One of the wires that attaches to the compressor completely burned, which is a bad sign. After his assessment, Jason told us that although he can attempt to replace the wires, the compressor itself might have been fried, and even if the unit will work again, it might not last. Therefore, it would be better to look into replacing the HVAC system all together. However, he DID NOT go into a sale pitch and didn’t put any pressure on us to buy a new unit from them. Of course, we decided to try to fix vs replace; seemed like a cheaper option at the time. He fixed the unit and it worked perfectly, unfortunately not for long. The unit died a few hours later due to burned compressor terminal; Jason warned us about that being a possibility. I kinda wish we would’ve listened to him in the first place ... Next day, I decide to shop around and get a feel how much will the new HVAC cost us. First, I called John, the owner of the Comfort Atlanta Heating and Air, and told him over the phone what we might need. Without a ‘sales pitch’ he gave me a rough estimate right away (around $5000 for both systems). Then I called the Coolray and had the sales person come out to my house the same day and quote us for new HVAC. Although, Dustin was a good guy, the Coolray price for 14 seer 2.5 Ton AC unit and 75,000 BTU heater was VERY UNCOOL. He quoted us at $7680 for both. I almost fell on the floor!!!! Especially, after I researched the price range for HVAC in GA; $7680 is at least $1500 above the top price. For $7680, you can get Lenox brand through Costco with much better efficiency rating, cash rebates etc. Mind you, all we asked for is 14 seer (the lowest available) and Trane or Carrier (Coolray sells Carrier, which is ok). No thank you! Of course, Dustin went on to tell me how the model I want was a ‘copper level’ system and that he doesn’t even have on the list in his brochure; I was like ok, I guess I am cheap. He also told me that there no specials for that kinda model’ and that ‘his customers usually buy 19 seers and above’. Yeah, I am not that kinda consumer. I roll on the budget and I’m CONFIDENT that 14 Seer Trane that Comfort Atlanta installed today will work just as AMAZING or even better than Carrier (we have Carrier in the second floor and are not happy with the brand; had to change coil within the first year of installation).
I called John back and made a deal.
What can I say... everything from START to FINISH was done efficiently, smoothly, and we couldn’t be happier with the job.
Jason and Andrew arrived the next morning promptly at 8 AM. John (the company owner) arrived shortly after them to go over the job and ensure that installation will be done correctly and everything will go smoothly. The whole process took roughly 4 hrs and if I tell you that Andrew and Jason busted their tails, you better believe it. I am very particular and love things done the right way from the start; I cannot stand sloppiness. They cleaned their mass, they raised the unit above the ground; they used level to make sure it was leveled appropriately and won’t ‘slide off’. The whole crew was respectful and courteous. They wore face masks (due to COVID-19), and shoe covers in the house, which is a huge deal for me.
I would HIGLY recommend them for your HVAC system repair or replacement.
Thank you Comfort Atlanta for the amazing job!

Our old AC unit was very inefficient for our two story home and stopped working after 17 years. We received a handful of quotes and found John to be very friendly, knowledgeable and consultative. He answered all of our questions and advised us on things we could do (duct work adjustments, dual zones, etc.) to gain greater efficiency with a new system. We ended up having him replace both the AC and the furnace and couldn't be happier. Very professional and dependable, would definitely recommend for others needing HVAC work done.

Christmas Eve morning woke up to two furnace outages. Called and within three hours issue resolved. YES!!!!!

Just moved in to a new house to find that the upstairs AC unit no longer works, even though it worked for the home inspection, hmmmm? Called several places and John from Comfort was quick to call back, came to check the unit the next day and his cost estimate was well below the companies. I had him fix the AC and furnace for personal peace of mind and cannot commend him enough for being quick, courteous and reasonable priced. Highly recommended.

Excellent timely appts! Affordable pricing and trusted service. I’ve used them for 2 yrs now covering 3 rental properties. HVAC units and furnace are affordably priced and so are the repairs.

They worked hard to squeeze my appts in over a holiday weekend, not to mention the hottest weekend we have experience yet.

Honest company. I will definitely keep using them. And they have fantastic HVAC 12 month maintenance package (basically wellness check/clean, new filters + more for your unit.)

I definitely recommend their services.

Had a great experience with a full HVAC system replacement. Technician arrived on time, gave a very competitive price and installation was completed the next day. Couldn't have asked for more and will definitely use them in future for all my HVAC needs. Highly recommended!

The technician, Andrew was knowledgeable and honest. Service was prompt, professional, and reasonably priced. Will definitely use Comfort Atlanta again when needed.

We own a rental property in Alpharetta GA but currently reside in FL. We originally contacted Gagne Heating and AC for the repair who quoted us $1200 for anew motor and compressor cleaning on the unit. We agreed and they made the repairs but the AC was still not working properly. Gagne called us back and told us it would be another $4200 to replace the unit entirely. Being so far from the property, we wanted a second opinion, that's when we contact John at Comfort Atlanta Heating and Air. John first told us he was booked through Saturday (today is Thursday), but once i told him our tenants had small children in the 90 degree house he managed to get us in an hour later. When he arrived to the property he advised us that the unit was wired incorrectly (Done by previous company) and that he would rewire the unit and confirm it is functioning properly. Within an hour of being there he had the ac unit up and running and my tenants happy. Best part was, it only cost us the 80$ service fee and an extra few bucks for rewiring. John could have tried to rip us off like the competitors did, but instead he was honest and fair. I was so impressed with his integrity and kindness, we will always turn to Comfort Atlanta Heating and Air for ALL our AC needs in the future and i HIGHLY recommend them to anyone in need. THANK YOU JOHN!!!

They are very affordable for the service they offer. All my questions were answered very professionally. Best repair around the area.