DC Cheek Heating, Cooling, & Plumbing

The technician was at the house within 12 hours of my online request. He called before he was on his way and was right on time. He was thorough in his analysis of the problem and provided various solutions based on budget. Very professional and personable. Moreover, although I was expecting to have to wait for parts to fix the AC issue, Wes located the part and came back to fix the repair the same day. His dedication and commitment to get the job done promptly and properly exceeded all my expectations. Would highly recommend their services.

DC Cheek Heating, Cooling and Plumbing surpassed my expectations. The office was polite, informative and professional. They provided timely service and text the name and picture of the technician and approximate arrival time. Our technician was Jonathan Murphy who provided a detailed explanation of our AC problems and answered all my questions. Jonathan was extremely personable and professional. Jonathan was so good that he instilled my trust and when he left I was confident that I spent my money wisely. I have used DC Cheek in the past and every time they have provided exemplary customer service. Don't think twice, call them.

We've used DC Cheek several times for HVAC maintenance, leak repair, and parts replacement. They've always been on time, efficient, and transparent on all recommendations and repairs. I would highly recommend them.

DC Cheek has maintained our systems for several years. Top notch techs keep our systems in working order. Great customer service and support. Highly recommended.

Mark and his crew of many did a great job in One day!
Started on time, worked hard and got the job completed.
Cleaned up inside and outside.
Mark kept the team moving at inside and outside.
A GREAT JOB.
Thank you all.
Barbara and John Perwinc

John T was extremely helpful in determining the issue with our sewage ejector pump. He was quick to respond and went well above and beyond what one expects these days from the service industry. John T discussed options, in detail, with my husband to come up with a solution that was the best possible outcome.

We have an annual maintenance plan with DC Cheek and have been pleased with the overall service we have been provided. The extra care and attention we receive with that maintenance plan is well worth the cost and has paid for itself.

Nikita was great!! Very upfront in verbally detailing the diagnostic work he planned to perform before he started. He was thorough in presenting my possible solutions to my HVAC problem and was very patient as I threw him a million questions (mainly pertaining to my lack of HVAC knowledge but also deciding on an effective but somewhat more affordable plan to resolve the issue). I am a do-it-yourselfer, working girl so having to call a big company and pay for help is big pill to swallow for me but Nikita was great to work with. He is very passionate Abt his work!

Chris was very professional during the quote process and put my mind at ease that we were approaching this the right way from a repair or replace perspective. He was able to clearly articulate the company value and educate me on the equipment and function of the system. I have not made a decision on the quote just yet, but my experience so far has been excellent.

Review update: I decided to move forward with DC Cheek on the replacement of my outdoor AC unit and inside evap coil. Installation scheduling was relatively quick, and the actual instalation appointment went smoothly and quickly.

By far one of the best experiences I have had with any service at my home. Extremely knowledgeable and professional. Even though the diagnosis was not what I wanted to hear I was still very pleased with the service

Cheryl Moskovkin, with customer care, and Alex Thomas, the repair technician, were both fantastic to deal with. I was able to call for an AC repair and have it fixed the same day. Cheryl and Alex were very friendly and easy to talk to. They both made a bad situation into a great experience. I've used DC Cheek in the past and will continue to use and recommend them in the future.