I want to thank JE Mechanical for the prompt service call to my house. Both units were inoperative. The technician was very knowledgeable and kept us advised of the progress of the repair at all times. Another company was not able to fix the problem, and the JE Mechanical technician quickly diagnosed and repaired the problem. He also discovered another problem with the heat on one of the units that we had been unaware of. He quickly repaired that problem. I especially appreciate the professionalism of the office staff and the speed with which JE Mechanical was able to dispatch a technician. Thanks again!
Wonderful experience! The gentlemen that fixed our AC unit were kind, communicative, and very efficient. Would highly recommend this company and we will definitely be using them in the future.
We found your website and company through Internet searches and are so glad to be connected with Porter. He was on time, kind, smart, explained things, and above all, our HVAC is working again just fine. I thought the pricing was Fair and honest. Will definitely be referring him to owners in our building. Thank you.
Super easy to book an appointment, upfront cost no hidden fees. The day of the service Renan was on time super professional and detailed. Definitely recommend.
Very Professional and extremely knowledgeable. The problem was diagnosed quickly and repaired without delay. They also performed annual maintenance while they were there to prevent an additional trip. The technician even stayed after his normal business hours. I highly recommend this company!
*Update* I am updating this review in fairness to J E Mechanical. They did show up on Monday evening. They repaired the problem and have committed to fixing the damage created by my issue because of their delayed response. They did all of this with no cost to me. I am a believer that it is how you recover from a mistake that shows the true value of a supplier of service.
*Original* I am a subscriber to their maintenance program. Last evening water was leaking from my return vent, so I called the emergency line. I was told I would get a call in the morning. Within an hour, water was pouring from the vent- nearly 6 gallons of water. My wife called back to the emergency line and left another message. As of this morning- no word from a technician, the office, or anyone from JE Mechanical. Apparently, there is no benefit for the maintenance plan and not counting the repair on the air conditioner, I am looking at thousands of dollars in damage to my home.
This company is excellent. Communication from the company to the customer is outstanding. The pricing is reasonable and the technicians were willing to explain fully what needed to happen. I feel very informed about what I paid for and why it was needed! 10/10 will use again
JE Mechanical recently replaced our HVAC system. We are very grateful for their professionalism and timely response to our questions and concerns. Christian the technician worked all day to get the job done and conducted himself with such professionalism. We appreciate Renan for showing up during the install and helping, as well as overseeing and inspecting everything when it was completed. They did a great job and we are very pleased with the outcome of the installation. Thank you!!
JE Mechanical did a fantastic job of servicing our two units. The tech explained everything and did not time to up-sale any services or units. I will be using them going forward. Which will probably be a long time from now.
Amazing that my heater was repaired by JE Mechanical when another company advised I needed to replace the entire system!! Renan was professional and thorough. Appreciate the work and very good value.
John Dietz
I want to thank JE Mechanical for the prompt service call to my house. Both units were inoperative. The technician was very knowledgeable and kept us advised of the progress of the repair at all times. Another company was not able to fix the problem, and the JE Mechanical technician quickly diagnosed and repaired the problem. He also discovered another problem with the heat on one of the units that we had been unaware of. He quickly repaired that problem. I especially appreciate the professionalism of the office staff and the speed with which JE Mechanical was able to dispatch a technician. Thanks again!
Ashtonn Tucker
Wonderful experience! The gentlemen that fixed our AC unit were kind, communicative, and very efficient. Would highly recommend this company and we will definitely be using them in the future.
Matt Broggi
We found your website and company through Internet searches and are so glad to be connected with Porter. He was on time, kind, smart, explained things, and above all, our HVAC is working again just fine. I thought the pricing was Fair and honest. Will definitely be referring him to owners in our building. Thank you.
Nasser Nammari
Super easy to book an appointment, upfront cost no hidden fees.
The day of the service Renan was on time super professional and detailed.
Definitely recommend.
Jeff Wood
Very Professional and extremely knowledgeable. The problem was diagnosed quickly and repaired without delay. They also performed annual maintenance while they were there to prevent an additional trip. The technician even stayed after his normal business hours. I highly recommend this company!
Tim Artz
*Update* I am updating this review in fairness to J E Mechanical. They did show up on Monday evening. They repaired the problem and have committed to fixing the damage created by my issue because of their delayed response. They did all of this with no cost to me. I am a believer that it is how you recover from a mistake that shows the true value of a supplier of service.
*Original* I am a subscriber to their maintenance program. Last evening water was leaking from my return vent, so I called the emergency line. I was told I would get a call in the morning. Within an hour, water was pouring from the vent- nearly 6 gallons of water. My wife called back to the emergency line and left another message. As of this morning- no word from a technician, the office, or anyone from JE Mechanical. Apparently, there is no benefit for the maintenance plan and not counting the repair on the air conditioner, I am looking at thousands of dollars in damage to my home.
Micheal Singleton
This company is excellent. Communication from the company to the customer is outstanding. The pricing is reasonable and the technicians were willing to explain fully what needed to happen. I feel very informed about what I paid for and why it was needed! 10/10 will use again
Abigail Miele
JE Mechanical recently replaced our HVAC system. We are very grateful for their professionalism and timely response to our questions and concerns. Christian the technician worked all day to get the job done and conducted himself with such professionalism. We appreciate Renan for showing up during the install and helping, as well as overseeing and inspecting everything when it was completed. They did a great job and we are very pleased with the outcome of the installation. Thank you!!
Matt Matthews
JE Mechanical did a fantastic job of servicing our two units. The tech explained everything and did not time to up-sale any services or units. I will be using them going forward. Which will probably be a long time from now.
Jennifer Visperas
Amazing that my heater was repaired by JE Mechanical when another company advised I needed to replace the entire system!! Renan was professional and thorough. Appreciate the work and very good value.