Harper Revell Heating & Air Conditioning, Inc.

Horrible customer service. Going elsewhere. Maybe their techs do good work going by all the 5 star reviews, but I couldn’t deal with the two office staff I spoke to by phone. Very rude and uncommunicative.

Also, to the owner: why have your website set up to collect my info/job requirements and then prompt ME to call YOU anyway…only to have the receptionist and scheduler both act like they have no idea what I’m talking about? What a time waster.

Harper Revell is a class act. After surviving a long renovation project, where the HVAC system was not up to par, Harper Revell saved the day. They are professional, courteous and trustworthy. After our experience we would simply never use anyone else.

I recommend this company 100%. Quality work and very friendly. Installed new A/C unit, air handler and thermostat with exceptional quality.

Had them replace our HVAC unit, they did a great job and my employer is very happy.

I have used them for years, they come promptly, have great expertise and are very professional!

I would highly recommend them. They helped me talk through and assess the damage I had from rodents. I appreciate their honesty. Very pleasant, on time, I trust their work.

Harper Revel did a fantastic job with both installation and follow up service.

The HVAC Tech that came out to our house was both very personal and professional. If you call Harper Recall ask for Mr. Kevin Scruggs. He does great work.

Alex was very knowledgeable of what repair was needed. He explained the cost in details. And he advised me of possible needs in the future.

Thanks Alex

The receptionist took the wrong phone number down by looking at caller ID. I've been doing business with them since 1999. The tech. called the wrong number, and then came onto my property passed a closed gate and caused a ruckus with my dog. The tech, Donald, was very rude, raised his voice at me, and I feel is a bully. The is the second time he's done this to me. Left me Friday with no air, no return call, had to sit in a 90 degree home all weekend. Very disappointed with them. I'll never use this company again. Doesn't cost a dime to be polite.