I had a minor issue. Called, and Jeff was out within 30 minutes (happened to be in the area). He found the issue, fixed it, and was gone 30 minutes later. He was very professional also. Thank you for good service!
Called on a Sunday for an emergency repair. I called three others as well. Advanced was the only response. He arrived pretty quick. Unfortunately unable to repair due to needed parts. Would try them again.
This place is terrible!! They are rude, unprofessional and only care about getting your money. He came out, told me he had NO IDEA what was wrong... and STILL CHARGED ME FOR THE CALL!!! And even tho I CALLED at 9 AM THEY didn't get there until 7 PM...and charged me EXTRA because it was an "after hours" call!!! I ended up calling Barineau. Should have called them first. They found the problem quickly (ants in the circuitry) and fixed it. Should've called them FIRST!!!
They came out at the scheduled time and informed me every step of the way. They are very affordable and can’t get any better professional service. They serviced my a/c unit and also addressed my ventilation issues. Would highly recommend!
The technician Chris was very knowledgeable & helpful. He took the time to explain everything that was going on with my system & repaired it the same day he came out.
Oh my God! The ineptitude is unreal. The guy literally told me,"hmm, I've never seen this before." Then he leaves the door open the ENTIRE TIME he is there, in 100° heat, puts in a new drain pipe and has to come back to move it because he put it over the filter opening... Which I had to threaten with a law suit if my AC completely went out because I couldn't get the filter in, in order for them to even come back... Then he says that he has to order a part, it's going to take 2-3 WEEKS to get it!!! (Ever hear of overnight air??!! 🙄) When I asked him how long before he'd be able to come back...he literally tells me that they have "more important clients" and he can't tell me. Tells me to just put a bucket under the leak and dump the water when it gets full. After ALL of this, he tells my landlord that it's MY FAULT the AC broke because I wasn't changing the filters!! Which he KNOWS wasn't true because we had a conversation about the old filters that I had in the corner. When I called the office, they were rude and unprofessional. I would NEVER EVER call them again!! I recommend you call someone else.
25+ years of nothing but first class service for both of my houses. Great family run business! I wish all of my service vendors were just like Air Care.
Jessica Smith
I had a minor issue. Called, and Jeff was out within 30 minutes (happened to be in the area). He found the issue, fixed it, and was gone 30 minutes later. He was very professional also. Thank you for good service!
Dawn Merrill
Advanced Air Care is top notch ! Great job putting in our central air conditioning unit. Guys are very polite and professional. Highly Recommend !
June Bug
Called on a Sunday for an emergency repair. I called three others as well. Advanced was the only response. He arrived pretty quick. Unfortunately unable to repair due to needed parts. Would try them again.
Dank GamerOne
This place is terrible!! They are rude, unprofessional and only care about getting your money. He came out, told me he had NO IDEA what was wrong... and STILL CHARGED ME FOR THE CALL!!! And even tho I CALLED at 9 AM THEY didn't get there until 7 PM...and charged me EXTRA because it was an "after hours" call!!! I ended up calling Barineau. Should have called them first. They found the problem quickly (ants in the circuitry) and fixed it. Should've called them FIRST!!!
michael Lamb
They came out at the scheduled time and informed me every step of the way.
They are very affordable and can’t get any better professional service.
They serviced my a/c unit and also addressed my ventilation issues. Would highly recommend!
Meka Thomas
The technician Chris was very knowledgeable & helpful. He took the time to explain everything that was going on with my system & repaired it the same day he came out.
Krista Adams Toro
Oh my God! The ineptitude is unreal. The guy literally told me,"hmm, I've never seen this before." Then he leaves the door open the ENTIRE TIME he is there, in 100° heat, puts in a new drain pipe and has to come back to move it because he put it over the filter opening... Which I had to threaten with a law suit if my AC completely went out because I couldn't get the filter in, in order for them to even come back... Then he says that he has to order a part, it's going to take 2-3 WEEKS to get it!!! (Ever hear of overnight air??!! 🙄) When I asked him how long before he'd be able to come back...he literally tells me that they have "more important clients" and he can't tell me. Tells me to just put a bucket under the leak and dump the water when it gets full. After ALL of this, he tells my landlord that it's MY FAULT the AC broke because I wasn't changing the filters!! Which he KNOWS wasn't true because we had a conversation about the old filters that I had in the corner.
When I called the office, they were rude and unprofessional. I would NEVER EVER call them again!! I recommend you call someone else.
Dennis Mitchell
25+ years of nothing but first class service for both of my houses. Great family run business! I wish all of my service vendors were just like Air Care.
Deborah Hopkins
Highly recommend. Excellent service. KUDOS TO CHAD AND PAUL. Thanks guys
Evan Larsen
They are very quick and friendly. I use them for my rental property and my home and they have always been very responsive to fixed my Air Conditioners