I called Advanced Air Care on a Thursday night late after hours and Brandon was at my house Friday morning fixing my air conditioner. The blower motor had stopped working completely. This was a much older rebuilt unit that had just lived its whole life span. Mandy was so kind and professional and worked me in the schedule very quickly. Brandon was professional and kind. This is my third time calling on them in a couple years for a repair, a maintenance service and now the replacement of my blower fan every single time I've called on them they have responded immediately, they have taken care of the problem immediately. I will highly refer Advanced Air Care to any and all that are in need of heating and air. Thank you so much Advanced.
Advanced air care has saved us numerous times! When we have HVAC issues, we know to call Advanced Air Care! They are prompt, professional, and they get the job done. They communicate effectively when parts need to be ordered, and let us know if they see an issue that may develop and the timeline we have to take care of it. Special shout out to Mandy in the office who never makes me feel bad about calling multiple times in one day.
Really happy with the service we experienced with Advanced Air Care Heating and Cooling. Having your AC stop working in late August in Florida is definitely not fun, but they were able to assist us day-of and came out around 30 minutes from when we initially called. Jimmy was really kind - he explained everything very thoroughly and provided us excellent service. I’m grateful for this business
I had a very good experience with advanced air care this morning. I was having heating problems and called them first thing in the morning and was scheduled something For anytime between 12 and four. First of all that’s unheard of getting work done immediately when requested. And secondly I had a bit of a tight window, as I had to be somewhere at 3:30. I took that into consideration and within 30 minutes of the phone call the owner was on their way. Turns out a construction worker with a different company turned off the breaker, so a very easy fix, but he didn’t leave until be fully inspected the whole unit. Very incredible service and will use again
I highly recommend using Advance Air Care for your installation needs. Kris was very professional, helpful, and informative. He was the main reason why I chose to use this company. The installation rate was economical in respect to a new unit. 😊 I had a question about my recent installation and Kris immediately came out to handle it. The installers were also friendly, professional, and came to my home on time. I will use Advance Air Care for all of my future A/C needs.
Called this company after 7pm because AC stopped working in the evening of a hot summer day. The person who answered the phone was very courteous and professional. Unlike some other AC repair companies I had called, the technician, Chris, actually called back right away. Came to my house after 8pm and worked on the AC till it got fixed. He was not rushed at all, very professional, took time to explain things well. Overall, a great experience. Will definitely use this company in the future.
Mandy, Chris and Brandon were instrumental in getting my air conditioning working within two hours of my initial call…on a Friday…in the middle of July! Brandon is an exceptional technician/employee – informative, professional, customer-friendly, honest, hard-working, and even had a treat for my neighbor’s dog while we were near his “territory” at the outside unit. A/C was repaired in the most minimal and cost-effective manner, and without any hard- or up-sell. Highly recommend!
My husband and I called this company to handle maintenance for the AC unit at our new house. Their technician Chris was very professional and was able to replace a part going bad in our unit before it could fail and cause an AC outage, something we all want to avoid during a Tallahassee summer. Fantastic service, very happy we decided to call them!
HIGHLY RECOMMEND this company. Customer service is the best! I called with a concern not knowing where to start explaining our issue. Kris was very helpful explaining what we may be experiencing and we made an appointment for next day services. The technician Brandon called ahead of time and was very professional. We are very pleased and will continue our services with Advanced Air Care. Thank you so much.
I called Advanced Air because of all the positive reviews. Really wanted this to be my company to take care of my HVAC issue. I called and Chris came out promptly and diagnosed that indeed my split system was dead. Said they would get back to me with prices on repair or a new system. And that was it. I was never contacted again. I even called the office again 2 weeks later to see how the quote was going. Was told they had tried to contact me but had the wrong phone number. Find that hard to believe since Chris called me for the service visit and it was on the receipt. I left my number and waited. Still no contact. So I've moved on to other companies which were just as prompt to visit and have given me quotes for service. Can't really rate their installs or other services but responsiveness and attentiveness is severely lacking. Really wish this experience had worked out better.
Jody Gray
I called Advanced Air Care on a Thursday night late after hours and Brandon was at my house Friday morning fixing my air conditioner. The blower motor had stopped working completely. This was a much older rebuilt unit that had just lived its whole life span. Mandy was so kind and professional and worked me in the schedule very quickly. Brandon was professional and kind. This is my third time calling on them in a couple years for a repair, a maintenance service and now the replacement of my blower fan every single time I've called on them they have responded immediately, they have taken care of the problem immediately. I will highly refer Advanced Air Care to any and all that are in need of heating and air. Thank you so much Advanced.
Evergreen Southwood
Advanced air care has saved us numerous times! When we have HVAC issues, we know to call Advanced Air Care! They are prompt, professional, and they get the job done. They communicate effectively when parts need to be ordered, and let us know if they see an issue that may develop and the timeline we have to take care of it. Special shout out to Mandy in the office who never makes me feel bad about calling multiple times in one day.
Ellen Pribil
Really happy with the service we experienced with Advanced Air Care Heating and Cooling. Having your AC stop working in late August in Florida is definitely not fun, but they were able to assist us day-of and came out around 30 minutes from when we initially called. Jimmy was really kind - he explained everything very thoroughly and provided us excellent service. I’m grateful for this business
Erin Stoner
I had a very good experience with advanced air care this morning. I was having heating problems and called them first thing in the morning and was scheduled something For anytime between 12 and four. First of all that’s unheard of getting work done immediately when requested. And secondly I had a bit of a tight window, as I had to be somewhere at 3:30. I took that into consideration and within 30 minutes of the phone call the owner was on their way. Turns out a construction worker with a different company turned off the breaker, so a very easy fix, but he didn’t leave until be fully inspected the whole unit. Very incredible service and will use again
Professional Advice
I highly recommend using Advance Air Care for your installation needs. Kris was very professional, helpful, and informative. He was the main reason why I chose to use this company. The installation rate was economical in respect to a new unit. 😊 I had a question about my recent installation and Kris immediately came out to handle it. The installers were also friendly, professional, and came to my home on time. I will use Advance Air Care for all of my future A/C needs.
Erica T.
Oge Onuoha
Called this company after 7pm because AC stopped working in the evening of a hot summer day. The person who answered the phone was very courteous and professional. Unlike some other AC repair companies I had called, the technician, Chris, actually called back right away. Came to my house after 8pm and worked on the AC till it got fixed. He was not rushed at all, very professional, took time to explain things well. Overall, a great experience. Will definitely use this company in the future.
d jackson
Mandy, Chris and Brandon were instrumental in getting my air conditioning working within two hours of my initial call…on a Friday…in the middle of July! Brandon is an exceptional technician/employee – informative, professional, customer-friendly, honest, hard-working, and even had a treat for my neighbor’s dog while we were near his “territory” at the outside unit. A/C was repaired in the most minimal and cost-effective manner, and without any hard- or up-sell. Highly recommend!
Madi Muniz
My husband and I called this company to handle maintenance for the AC unit at our new house. Their technician Chris was very professional and was able to replace a part going bad in our unit before it could fail and cause an AC outage, something we all want to avoid during a Tallahassee summer. Fantastic service, very happy we decided to call them!
Flo Powell
HIGHLY RECOMMEND this company. Customer service is the best! I called with a concern not knowing where to start explaining our issue. Kris was very helpful explaining what we may be experiencing and we made an appointment for next day services. The technician Brandon called ahead of time and was very professional. We are very pleased and will continue our services with Advanced Air Care. Thank you so much.
Darryl Crowder
I called Advanced Air because of all the positive reviews. Really wanted this to be my company to take care of my HVAC issue. I called and Chris came out promptly and diagnosed that indeed my split system was dead. Said they would get back to me with prices on repair or a new system. And that was it. I was never contacted again. I even called the office again 2 weeks later to see how the quote was going. Was told they had tried to contact me but had the wrong phone number. Find that hard to believe since Chris called me for the service visit and it was on the receipt. I left my number and waited. Still no contact. So I've moved on to other companies which were just as prompt to visit and have given me quotes for service. Can't really rate their installs or other services but responsiveness and attentiveness is severely lacking. Really wish this experience had worked out better.