Air Quality Control

Unfortunately when it comes to tankless gas water heater these fellas are pretty useless. Which is disappointing because they are listed as Rinnai tankless water heater experts on the manufacturer’s website. Very disappointing experience. After 3 different techs, 2 different appointments over 4 days of my tenants not having hot water, they couldn’t figure it out. All of the staff with the exception of the new guy and the receptionist were useless. The owner talks a big game like he’s going to get things done, but ultimately his techs are either incapable or just don’t care.

After AQC took me for $750 and left me high and dry with no solution, I ended up changing out the ignition rod myself and got the job done for $35 worth of parts off of Amazon.

Unfortunately I cannot recommend AQC and would advise others be cautious.

Wayne in the office and Dale my technician did a great job again. Even with all the supply chain issues, Wayne was able to source a new condenser under warranty. He called me several times to assure me he was working on it! Dale as always did a great job, he installed it just yesterday. I highly recommend Air Quality Control!
Sean Youngjohn
St. Pete
Fl

I am 89 years old and I have used Air Quality Control for over 40 years. I have lived in my condo for 44 years and Air Quality Control is the only AC Company I have ever used. Mary Anne Hamilton

The tech was very knowledgeable and was quite pleasant to work with. He made every effort to correct our problem and thus far it seems our goals have been achieved. Thanks,

While the technicians themselves were very professional and timely, I unfortunately do not feel that this company has provided adequate service. After being told my problem was resolved during two separate service calls, I’m still experiencing the same issue with my A/C. Both my air handler and condenser are 2021 - barely used - so I was confused as to why I’ve been experiencing so many problems. I finally called a different A/C company who helped me identify the very obvious problem within minutes and will be out in the morning to fix it. I’m very surprised that this issue was not caught if the technicians did a thorough inspection of my system. The money that I paid Air Quality Control to resolve the issue was not worth it, in my opinion. I did not enjoy coming home to my house at 90 degrees again for the third time. I’m also extremely disappointed that I am having to take even more time off of work to be home for an A/C repair that should have been handled over 2 weeks ago.

This company is wonderful and cannot recommend them enough! We had issues with our air conditioning and had a different company come out Friday of Memorial weekend and said the problem was fixed but later Friday night we discovered it was still pumping out warm air.

I called Air Quality Saturday morning and got a call back in 2 minutes from the owner, Victor. He sent his tech out and then eventually went out himself and figured out a tricky problem after being patient enough to watch our unit run for 20-30 minutes, went back to his shop to get a part, drove back out to our house and had our unit working by Saturday evening! Air Quality went ABOVE & BEYOND to help us on a holiday weekend. These guys are our go-to HVAC guys from here on out. I am so thankful I found them and highly recommend.

When I first moved into my house Air Quality installed a new a system which I had for almost 18 years. When it was time for new system, I went to AQ again and I've been delighted. I cannot say enough good things about Dale Forminsky, one of their service technicians. Recently during a storm surge, the blower on my air handler went out and I had to have a new one installed. Because I had purchased the 10-year warranty package the cost of the part and installation was covered. It appeared at first that the part would have to be ordered and would take several days to arrive. Dale went back to the store even though the inventory said zero, he looked around for it and sure enough there was one I needed and he came back and installed it the same day. I really appreciate the can-do spirit of AQ and particularly Dale who went above and beyond. Thanks AQ😊👍.

Had someone come by to get a quote for a full install. The guy came, looked around for 30 sec, said he's not the right guy to quote a job, and ask me to call the owner. I called the owner "Rick" and he said I would need to pay for a energy report before they would quote me. The tech didn't take pictures and just left. Don't waste your time, call someone else for a quote.

Edit to reply: That is correct that I currently have window shaker units. It was communicated that I needed a full AC system install with duct work when making the appointment, not sure how that was a surprise when the tech arrived. I told the tech that I have access to the attic space and a ladder set up, alternatively I had pictures of the attic space as well, those options were refused. I'm aware of the manual J requirement for a permit, but yours is the only company to refuse to provide any sort of estimate without it. Unless you've only been in the business for a few weeks, you should be able to make at the very least an educated guess about what I'll need for the purposes of a quote. I also told the tech exactly what I wanted and what others were quoting. Finally, don't blame your lack of diligence on a fabricated lack of willingness from my end. Your tech left without taking more than 2 steps inside and said it was pointless to take pictures of anything. If I could give less stars, I would.

Had to replace battery for my generator. Also yearly maintenance.

Came out on Sunday, prior to our Mother's day celebration. John was courteous, professional, and did a fantastic job. We recommend him and the company highly! Thank you so much for your prompt and effective response.