We had a recurrent problem with our AC that was difficult to find - another company spent almost a year replacing components and never did locate the problem. We finally threw up our hands and switched to Action Heating and AC. Problem solved! - Our AC works better than it has in years! Their service men were quick to respond, knowledgeable, professional, and honest. We couldn't have asked for better service
Action Air is an outstanding example of professional customer service excellence. I initially called them to quote on upgrading to a new heatpump, air handler and internet enabled thermostat controller. Jeff, the General Manager, arrived on time and had already pulled the house specs from the County records so that he could do a full heat load calculation to determine exactly what size of system was required. He physically inspected all the ductwork for integrity, examined the 16 year old existing Trane system and indicated that it was fully operational and although old, need not be replaced, and listened to our requirement for remote control access to the thermostat when we are not home for extended periods. We opted to put in a new Trane system (XR15 heatpump, Hyperion XL TAM7 air handler, and Prestige Thermostat Control) for better efficiency and lower risk of failure vs the old system.
Attention to detail, follow-through on commitments and a desire to put in the right system earned them our business.
Installation was transparent. The lead system engineer, Aaron, arrived on time with all necessary equipment, components and help. He explained what the process would involve and then executed the plan. At the end of the day, other than a new system running quietly in place, you would never know anyone had been at the house. There was no debris of any kind, the old system was hauled away and all instructions/warranty information was handed over in a clean Action Air folder after a brief operating tutorial.
I would recommend Action Air for any HVAC requirement and I would not hesitate to provide them my personal reference. They are professional, trustworthy, friendly, knowledgable and extremely pleasant to deal with. Thanks guys.
Skilled hardworking professionals. So Friendly despite working in a heat wave and got the job done. Couldn’t ask for more in an AC company ! Highly recommended. Consistent , reliable service.
I have been using Action Heating and Air for almost 30 years off and on wouldn't use another company. Great family and great company and very experience technician and always polite and friendly. Always recommend them to anyone.
Had one of our home A/C units conk out in the middle of July, but the team at Action Heating worked quickly to get it replaced. Very happy with their service!
The boys worked hard in the heat and got it done. They cleaned up after themselves and changed something I requested without complaining even though it was late on a Friday afternoon. They were very personable and polite. Good job
Kimberly Martin
Aaron and his partner were very professional. Explained and showed us the damages and how the fixes would take place.
Fred Blonder
We had a recurrent problem with our AC that was difficult to find - another company spent almost a year replacing components and never did locate the problem.
We finally threw up our hands and switched to Action Heating and AC.
Problem solved! - Our AC works better than it has in years!
Their service men were quick to respond, knowledgeable, professional, and honest.
We couldn't have asked for better service
Ryan Stark
Action Air is an outstanding example of professional customer service excellence. I initially called them to quote on upgrading to a new heatpump, air handler and internet enabled thermostat controller. Jeff, the General Manager, arrived on time and had already pulled the house specs from the County records so that he could do a full heat load calculation to determine exactly what size of system was required. He physically inspected all the ductwork for integrity, examined the 16 year old existing Trane system and indicated that it was fully operational and although old, need not be replaced, and listened to our requirement for remote control access to the thermostat when we are not home for extended periods. We opted to put in a new Trane system (XR15 heatpump, Hyperion XL TAM7 air handler, and Prestige Thermostat Control) for better efficiency and lower risk of failure vs the old system.
Attention to detail, follow-through on commitments and a desire to put in the right system earned them our business.
Installation was transparent. The lead system engineer, Aaron, arrived on time with all necessary equipment, components and help. He explained what the process would involve and then executed the plan. At the end of the day, other than a new system running quietly in place, you would never know anyone had been at the house. There was no debris of any kind, the old system was hauled away and all instructions/warranty information was handed over in a clean Action Air folder after a brief operating tutorial.
I would recommend Action Air for any HVAC requirement and I would not hesitate to provide them my personal reference. They are professional, trustworthy, friendly, knowledgable and extremely pleasant to deal with. Thanks guys.
Kim Delisa
Skilled hardworking professionals. So Friendly despite working in a heat wave and got the job done. Couldn’t ask for more in an AC company ! Highly recommended. Consistent , reliable service.
Michele Scarponi
Action is amazing. Mark was so polite and knew exactly what was wrong in minutes. My AC was up and running in no time. They are the best!
Michael Smith
I have been using Action Heating and Air for almost 30 years off and on wouldn't use another company. Great family and great company and very experience technician and always polite and friendly. Always recommend them to anyone.
Austin
Had one of our home A/C units conk out in the middle of July, but the team at Action Heating worked quickly to get it replaced. Very happy with their service!
T Sowards
The boys worked hard in the heat and got it done. They cleaned up after themselves and changed something I requested without complaining even though it was late on a Friday afternoon. They were very personable and polite. Good job
steve wampler
Aaron took the time to explain in detail what was going on and had me back running quickly.
Matt Evans
Coleman came out and was a true professional