Search

Amenities

  • Online estimates
  • Onsite services

True Cool Air Conditioning Service Inc Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ron M.

Great service as always, been a customer since over 20 years, probably one of the best AC companies in Miami. Responsive and reliable as always, highly recommended, a great team.

Michael Tapia

Went above and beyond any expectations our family had. Honest from the beginning, that’s why I will continue work with them. Thank you especially to Robert.

Puja Naik

I have a wonderful experience with Robert Garcia. He was timely, knowledgeable and fixed our problem immediately. Because of his excellent service and professionalism we will become subscribers!

Maggie Dominguez

Five star service. Professional, courteous and knowledgeable. My AC was giving me issues since the day I purchased. The ac manufacture, American Standard, sent me a specialized trained technician. They sent me Terry from True Cool AC Services. Every time I called them, 9 out 10 I got a live person at the other line of the phone. Terry, Rachel and staff worked with me to accommodate my schedule needs. Absolutely amazing team. After one year dealing with my AC in two visits they fixed it for good. Thanks True Cool!

Raphael Toll

A/C wasn’t cooling. Sent 1 email at night. Received a text the next morning. By 5pm my A/C was fixed. Very professional. Great service.

Troy Henderson

Robert was on time, professional and very knowledgeable.

Coleen Horton

I have been a customer of True Cool for approximately 15 years. Of course, this would not have been so unless I had been happy with their service. Terry and his team not only services my primary home, but also, my investment properties. I have referred them to many friends over the years and have never heard a complaint. I highly recommend them for all of your air conditioning needs.

Esther Luft

We LOVE True Cool AC Service. They have helped us with AC trouble at both our home and business. Terry and his team are prompt, accurate, and efficient. You know the old saying "you get what you pay for?" Well, this is a perfect example. You get a call if they're running late, scheduling is super fast, emergencies are treated as actual emergencies! Plus my electric bills dropped considerable when my AC (home and business both) finally ran correctly. Prior company was cheaper at a shot but never got it right so more visits and more $$$. Not with True Cool. It was done right the first time and it worked. If you want things done right, call True Cool. I've recommended them several times and everyone agrees.

I saw another review with one star. I would be surprised if its the same company. Terry is the owner and he does not speak broken English. Never known him to be rude either. Check out Yelp reviews consistent with mine. I just really appreciate the service.

Kathleen Fisler

True Cool was recommended to me by trusted friends, and their confidence has not been misplaced. Costs are clear upfront with no surprises. This is a family business, and you know whom you are dealing with. They arrive when you expect them, and patiently fulfill all the requirements of fussy condominium management. I have no reason to call anyone else.

My recent problem was quickly and accurately diagnosed as a failure in a dedicated circuit breaker. Once that was replaced by an electrician, True Cool rechecked the AC unit per my service contract. The unit is up and running well.

Kathleen Jordanmcloskey

We've been customers of True Cool for 17 years. Good guys, great work, fair pricing.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload