Natal Air Conditioning

Have used Natal for many years and they have always been prompt and efficient.

The company installed a.c. and took payment quickly. City inspection failed, they delayed and not fix the problems.
After made several appointments with the company, finally the issues are resolved and a.c. passed city inspection. Thank you!

On time and very quick and respectful. Easy to set up appointment and responsive when doing so. Id definitely recommend this company. 👌

Dec 30th 2020 - Called Natal after Googling HVAC service companies in the local Deerfield beach area. I have a split A/C that was recently installed (5 mos ago) in a Guest Suite that is tenant occupied and the tenant was complaining of some odor coming through the AC. Called Natal and spoke with Ann or Anna and she said she can have a technician come out the same day or the next. I clearly asked her "So the technician can come and take a look at the issue and then determine what needs to be fixed and what the corresponding costs would be? And that there would be no charge for him coming and taking a look?" - She (Anna) responded, "Yes he will come and review and give a FREE Estimate" I was happy and booked the service.

The technician comes and takes a look and tells me the only thing is a bolt wasn't tight enough on the outside of the AC unit causing a small leak of the refrigerant. He said it will be $60 for an lb of the refrigerant...is a say go ahead. Next, he gives me the bill and includes $95 for a SERVICE FEE and my total bill is $155. I told him NO that's not what the person on the phone said and then I call her and NOW all of a sudden she's like.."I NEVER said we do not have a service fee" 😡 I reminded her of our conversation the day before but it was getting too frustrating...so I paid the cost. There are plenty of companies that will come and give a FREE ESTIMATE and not charge you $$$ for just coming and inspecting....my main issue is that the communication was very poor and I felt duped 🤬.🤬

I highly recommend this company. I have been using them for 10 years, for my business and also my residence. They are reliable, professional, skilled and polite.

just an inspection to state that we needed a new A/C unit

Many years of friendly service. They treat you like a person. Very respectful and considerate family run business. Can’t buy this kind of attention from a company ++++++ EXCELLENT COMPANY

Honest and efficient A/C company. They've been a trusted source of my for years and I recommend them highly and without hesitation. Jerry Wexler.

I was driving and trying to merge over.One of the workers let me in then almost hit my car trying to get back in front of me. How rude.just be cautious before I own one of them trucks.

Understanding of issue, professional and offered suggestion until issue of replacement of thermostat is completed