When I called when my AC was down, they immediately respond. Mr Benjamin infact remote troubleshooted with me to resolve the issue immediately and saved some $$. I have been their customer for 7 years and counting... Thanks Benjamin.
Tyriq was great! He was punctual, knowledgeable, courteous and professional. The only negative thing I can say about this company is that they should've called and advised me of tech's delay for original appointment. I had to call them to get status and also rescheduled to another day.
Only 4 stars because they cancelled my first appointment and then gave me an appointment from 12 to 2 but when I called because they still hadn’t shown up by 230, was told it was from 2 to 4, which was the time of my original appointment 2 weeks earlier! That being said, Nooray was wonderful, worth waiting for! 5 stars to her! Very courteous, professional and mindful of my property! She called to let me know that she would be here in 15 minutes! A courtesy call from the office would have been nice, that they were short staffed and my appointment would be much later than 4 (630)!
Very pleased with our service tech Rudy.Professional,and on time.Very clear as to what the issue was & repaired it in a very timely manner.We will request him for our future maintenance visits. Thank you Mr Air Ac & Electrical team you will be highly reccomended ! Best regards to all.
Mr. Air is the best. The prompt service, listening to the customers request the quoting the correct product asked for. The accounting department working with you. The person answering the phone the service techs the managers. The installation the follow up all from this company has been on par a five stars out of 5. I rate them 10 out of 10. It takes a lot for me to do this because not everybody can be perfect but this company has it down.
From the outside to management. My name is Todd Stevenson and my wife’s name is Kirsten Larrain and we are very happy because I called with the model number of the air conditioner I wanted and got a quote. My air conditioner was put on the schedule and installed in a quick and professional manner. but seriously everybody that answers the phone there and talks to you treat you with respect.
Ralph, Thomas, Chadrick, Rudy and Curtis, all of these folks at Mr. Air deserve a five star rating customer service follow up follow through everything.
Benjamin was prompt and professional. I had my condo remodeled so I needed the HVAC serviced to get back to optimal cooling. All work was completed to my satisfaction.
Karthik Sundharesan
When I called when my AC was down, they immediately respond. Mr Benjamin infact remote troubleshooted with me to resolve the issue immediately and saved some $$. I have been their customer for 7 years and counting... Thanks Benjamin.
Shari Robbins
Very happy. The service repair men were polite, professional and efficient.
Viktoria
Tyriq was great! He was punctual, knowledgeable, courteous and professional.
The only negative thing I can say about this company is that they should've called and advised me of tech's delay for original appointment. I had to call them to get status and also rescheduled to another day.
Irene Konieczny
Only 4 stars because they cancelled my first appointment and then gave me an appointment from 12 to 2 but when I called because they still hadn’t shown up by 230, was told it was from 2 to 4, which was the time of my original appointment 2 weeks earlier! That being said, Nooray was wonderful, worth waiting for! 5 stars to her! Very courteous, professional and mindful of my property! She called to let me know that she would be here in 15 minutes! A courtesy call from the office would have been nice, that they were short staffed and my appointment would be much later than 4 (630)!
Annmarie Lopez
Very pleased with our service tech Rudy.Professional,and on time.Very clear as to what the issue was & repaired it in a very timely manner.We will request him for our future maintenance visits.
Thank you Mr Air Ac & Electrical team you will be highly reccomended !
Best regards to all.
Todd Stevenson
Mr. Air is the best.
The prompt service, listening to the customers request the quoting the correct product asked for. The accounting department working with you. The person answering the phone the service techs the managers.
The installation the follow up all from this company has been on par a five stars out of 5. I rate them 10 out of 10. It takes a lot for me to do this because not everybody can be perfect but this company has it down.
From the outside to management. My name is Todd Stevenson and my wife’s name is Kirsten Larrain and we are very happy because I called with the model number of the air conditioner I wanted and got a quote.
My air conditioner was put on the schedule and installed in a quick and professional manner. but seriously everybody that answers the phone there and talks to you treat you with respect.
Ralph, Thomas, Chadrick, Rudy and Curtis, all of these folks at Mr. Air deserve a five star rating customer service follow up follow through everything.
Joseph Granda
Curtis. Is an expert in his field. And above all an honest gentleman. Absolutely a pleasure to work with. Thanks
Ken Rudman
Benjamin was prompt and professional. I had my condo remodeled so I needed the HVAC serviced to get back to optimal cooling. All work was completed to my satisfaction.
Matthew Saidel
Curtis was responsive and professional and quickly took care of our issue.
Gregg Vollman
Excellent knowledge in maintenance services. I'm definitely living comfortably. Thanks Mr. Air!