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Custom Cooling & Heating Inc Reviews - 75

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Laura Staten

John was very helpful and very professional, very informative I would highly recommend him and Custom Cooling & Heating, Inc. To service your hvac system

L J Anderson

A very dependable company; easy to do business with; responsive, courteous and knowledgeable.

John Mathieu

Did a thorough cleaning, testing, and inspection of the system. They do this every year,especially heading into the summer season. Peace of mind not worrying about the system.

shrtct C

I work for a major Heating and Tankess manufacturer as first in tech support and now the company trainer, I am a Lic HVAC tech with 20 years in the field. We all know its hard to trust company's these days. I am down here for a few days of fun with 3 other field techs. Showing up and no a/c is not fun to deal with specially when your days are 104* and with no tools to see what is happening. Now knowing a quick way to tell we knew the unit was low and the low pressure switch was activated. Nick the tech came out and not telling him our background. Nick did the diagnostics and was spot on when it comes to the issue. He was very informative and did not play the BS game because the average person not knowing. The unit needs to be replaced and looking inside again we knew. Nick walked away with a signed contract for replacement for a new unit. WE NEED MORE TECHNICIANS WHO HAS HONESTY AND INTEGRITY! Thank You Nick! Now knowing pricing when it comes to a new unit. The final price was better than average for the replacement unit.Custom Cooling keep this tech close and keep up with the great pricing.

Denise Bishop

Custom Cooling & Heating gave me the best price & warranty on my AC/Heating unit. They have always come out to me on time or early on a promised day. Prompt and professional service. Highly recommended.

Mary Jo Williams

It's been one year since our brand new A/C install. Today maintenance was performed. Our service technician was excellent! Punctual, very professional and knowledgeable.
No problems whatsoever! We are just so very happy and thankful for a wonderful company! We were having issues with our old A/C unit. We had Custom Cooling and Heating to install a brand new 3 ton unit and new duct work. Very professional, dependable and efficient. Very pleased and happy for the excellent service! We love our new A/C unit. So happy we hired them and definitely recommend them! 😊

Cathy

We have used Custom Cooling for 10 years and have always had the best service. They are fast and reliable

Terry Oswalt

Scott did a great job in servicing my AC system. Very thorough

Keith Barnes

Since we moved here we have had AC service,purchased a mini split and had our ductwork sanitized and disinfected.They are always on time and do a great job.Highly recommend them.

John Damaso

I have used Custom Cooling previously and when the A/C unit was making unusual noises I called them. They were at my home within 20 minutes. Joey Bella, the technician, explained the problem with the compressor and he went through all options for us. We agreed to replace with a York system with a 10 year warranty at a great price! The installation crew came on time for the installation. Steve, Kevin and Escabar did a fantastic job. They were professional, courteous and efficient. They certainly knew what they were doing and cleaned up perfectly. I would highly recommend this company. They make you feel comfortable and that they are looking out for your best interests and not just another sale. I think you'll be as satisfied as I was.

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