Called for a 2nd opinion, were out next day, prompt, professional. I hired them to put in the proper sized AC unit and duct that was undersized by builder's AC company. Great company and employees.
I was very impressed. I called as a first time customer in the morning, & Steve was at my door by noon. Coral was so helpful when I made the app't. I know this is a very busy time of year for a/c companies. Steve explained my options after checking my system. He was professional, pleasant, & had no hard sell. I will definitely use this company again.
We came home tonight (Friday, July in FL) to find our AC off and our digital thermostat blank. We first called a different company, where we have a service contract, and they told us they couldn't sent a tech out until Sunday at the earliest. Unsatisfied we saw that FL-Air offered a "free second opinion" so we called to see if there was anything they could do, or if they could send a tech out earlier. Channing and Mark were absolutely lovely and talked us through fixing the very simple problem on the phone, no charge. We are very impressed and will giving our business to FL-Air in the future, they absolutely earned a customer today.
another well known company in the area came out to diagnose my situation. without any troubleshooting, they wanted to automatically replace a motor of air handler; didn't even check the warranty status. I called FL Heating & Air and they not only found my part to be under warranty, diagnosed correctly the right part that was needed and replaced it for much cheaper and faster. Ryan is a great technician. Knowledgeable and Nice.
I had such a great experience working with FL - Air Heating and Cooling. I have had an issue with my A/C for years with it sometimes just randomly stop working. I called this company and they sent someone out the same day. I worked with Steve S. Who was fantastic. He was polite and informative and took the time to figure out what the problem was and actually offer a solution. I was so relieved because everyone just would say my tubing is clogged and I’m fine, but it would happen again and again. Steve even made a point to check back to make sure I was ok until his team could install the proper part. The team that installed a new pump was just as polite, quick, and efficient. I am so grateful for Steve because he truly listened and found a solution for me.
SUCH HONEST PEOPLE !!!! Installed a new A/C unit 2 years ago with them. Best prices and great service by the way. Fast forward to today: We called them back to prepare for the summer months and get maintenance on both units. Coral says we owe you a maintenance for the unit we installed 2 YEARS AGO that will be no cost. They came out cleaned our coils. Super professional. I was so appreciative LOVE HONEST PEOPLE. I will recommend them over and over.
Eric came out and got everything taken care of quickly and took the time to walk me through the issues and how to prevent from happening again. Giving a 3 star only because they still charge a service call charge even after getting $500 in work done.
Tony came out to check on our AC which had a blown motor and was outstanding in diagnosing and quickly coming up with a solution to make sure me and my family had AC. The previous company that came out gave us one solution replace the whole system and they can do it after the weekend. Tony took his time and genuinely cared to get us right. Thank you for the outstanding customer service and integrity!!!
Thomas Gough
Called for a 2nd opinion, were out next day, prompt, professional. I hired them to put in the proper sized AC unit and duct that was undersized by builder's AC company. Great company and employees.
Christina
Eric arrived on time. He is very informative and thorough in his explanations. It was a great experience overall.
Carol Thomas
I was very impressed. I called as a first time customer in the morning, & Steve was at my door by noon. Coral was so helpful when I made the app't. I know this is a very busy time of year for a/c companies. Steve explained my options after checking my system. He was professional, pleasant, & had no hard sell. I will definitely use this company again.
Lianne MK
We came home tonight (Friday, July in FL) to find our AC off and our digital thermostat blank. We first called a different company, where we have a service contract, and they told us they couldn't sent a tech out until Sunday at the earliest.
Unsatisfied we saw that FL-Air offered a "free second opinion" so we called to see if there was anything they could do, or if they could send a tech out earlier. Channing and Mark were absolutely lovely and talked us through fixing the very simple problem on the phone, no charge.
We are very impressed and will giving our business to FL-Air in the future, they absolutely earned a customer today.
michael turner
another well known company in the area came out to diagnose my situation. without any troubleshooting, they wanted to automatically replace a motor of air handler; didn't even check the warranty status. I called FL Heating & Air and they not only found my part to be under warranty, diagnosed correctly the right part that was needed and replaced it for much cheaper and faster. Ryan is a great technician. Knowledgeable and Nice.
A Winks
I had such a great experience working with FL - Air Heating and Cooling. I have had an issue with my A/C for years with it sometimes just randomly stop working. I called this company and they sent someone out the same day. I worked with Steve S. Who was fantastic. He was polite and informative and took the time to figure out what the problem was and actually offer a solution. I was so relieved because everyone just would say my tubing is clogged and I’m fine, but it would happen again and again. Steve even made a point to check back to make sure I was ok until his team could install the proper part. The team that installed a new pump was just as polite, quick, and efficient. I am so grateful for Steve because he truly listened and found a solution for me.
Paola Olivares
SUCH HONEST PEOPLE !!!! Installed a new A/C unit 2 years ago with them. Best prices and great service by the way. Fast forward to today: We called them back to prepare for the summer months and get maintenance on both units. Coral says we owe you a maintenance for the unit we installed 2 YEARS AGO that will be no cost. They came out cleaned our coils. Super professional. I was so appreciative LOVE HONEST PEOPLE. I will recommend them over and over.
Andrew Rui
Eric came out and got everything taken care of quickly and took the time to walk me through the issues and how to prevent from happening again. Giving a 3 star only because they still charge a service call charge even after getting $500 in work done.
Ibrahim Dahdal
Tony came out to check on our AC which had a blown motor and was outstanding in diagnosing and quickly coming up with a solution to make sure me and my family had AC. The previous company that came out gave us one solution replace the whole system and they can do it after the weekend. Tony took his time and genuinely cared to get us right. Thank you for the outstanding customer service and integrity!!!
Ray Letkiewicz
EXCELLENT service.
The tech knew exactly what to do
Got it working very quickly
Very happy with the service.