AC not cooling. Called Rusty's @ 8:00 Sunday night & by 8:30 Monday morning, Jonah came to fix it. This company is always prompt w/service. I would recommend them. Nice & cool in here now...thanks Jonah & Rusty's.
Called Rustys for a tune up. He didnt check the capacitors or clean the condenser coil. I stated the the contactor in the air handler was loud and id like to replace it. He didnt even look at it. He didnt check the amp draw or the voltage. In fact he didnt even have a volt meter w him. He was about to close up the AH and I asked if he was gonna clean the coil. He then went out to his truck to get the cleaner. I asked him to put pan tabs in he didnt, he didnt blow out the drain or even check the filter. Total waste of money. Im an HVAC tech and watched him work. He didnt check anything but the freon. He didnt do a temp split he didnt check the system in heat mode. Im not sure what he got paid for. To take the covers off the control panels and put them back on? The only reason I called Rustys in the first place was because they insalled the unit and I wanted to make sure the warranty wasnt denied do to lack of maintence. ... If there inspection is any indication of the repair work they will overlook problems and you will have callbacks and be wo AC in the middle of summer. Call another TRANE dealer to repair and maintain your equipment.
Ben offer to put in some portable unit when we were waiting for the parts. They work with me and wait for my money to transfer to my bank account before charging me. They also replace a unit at my Mom's. Recommended to my next door neighbor and they all have use them as well.
It's becoming rare nowadays to find service providers that are professional, competent and stand behind their work. Rusty is all of these. Reasonably priced, excellent communication and a pleasure to deal with.
Janet Foster
AC not cooling. Called Rusty's @ 8:00 Sunday night & by 8:30 Monday morning, Jonah came to fix it. This company is always prompt w/service. I would recommend them. Nice & cool in here now...thanks Jonah & Rusty's.
Peter Langlotz
Called Rustys for a tune up.
He didnt check the capacitors or clean the condenser coil. I stated the the contactor in the air handler was loud and id like to replace it. He didnt even look at it. He didnt check the amp draw or the voltage. In fact he didnt even have a volt meter w him. He was about to close up the AH and I asked if he was gonna clean the coil. He then went out to his truck to get the cleaner. I asked him to put pan tabs in he didnt, he didnt blow out the drain or even check the filter. Total waste of money. Im an HVAC tech and watched him work. He didnt check anything but the freon. He didnt do a temp split he didnt check the system in heat mode. Im not sure what he got paid for. To take the covers off the control panels and put them back on? The only reason I called Rustys in the first place was because they insalled the unit and I wanted to make sure the warranty wasnt denied do to lack of maintence. ... If there inspection is any indication of the repair work they will overlook problems and you will have callbacks and be wo AC in the middle of summer.
Call another TRANE dealer to repair and maintain your equipment.
Cao-Bang Nguyen
Family owned. Very honest.
Ben offer to put in some portable unit when we were waiting for the parts. They work with me and wait for my money to transfer to my bank account before charging me. They also replace a unit at my Mom's. Recommended to my next door neighbor and they all have use them as well.
David Fiorino
It's becoming rare nowadays to find service providers that are professional, competent and stand behind their work. Rusty is all of these. Reasonably priced, excellent communication and a pleasure to deal with.
Candy Baird
Rusty's experience is vast with HVAC. He and his staff provide excellent customer and HVAC service. I highly recommend his company.
Ed Oliva
Called Rusty for service and his son Ben, showed up less than 2 hours later. Great service, very professional and reasonable pricing.
Sefika Masinovic
Excellent work and customer service
Suzanne Wiggins
Excellent service. Reasonably priced. Had new ac unit installed within 2 days!
Terry Williams
Very friendly and helpful!!
Barb Kelly
Very pleased with service. They took time to explain all my questions to me.
Highly recommend