Honest AC

I had an issue with my A/C unit. It was not being able to keep my house cool enough. I called their office and I was immediately provided with an appointment for the next day. This prompt service for me was my first good impression of the company, Little that I know, 20 minutes later I got a call from one of the technician, Oscar. He provided me the option of being able to look at the problem later on the same day if I was available. I immediately said yes and in a couple hours he was knocking on my door. He went up to the unit and immediately figure out what the issue was. After addressing the problem, he went our of his way, by staying with me, providing an array of very useful tips on how to keep my unit in good running shape for the future. I could not thank him enough. I would recommend Honest AC to others with no hesitation. They have fast service and very knowledgeable technicians. Keep up the good work!

Honestac installed a new unit in my home and i could not be happier they manged to keep me cool and save me a few hundred dollars thank you honestac

We had a new AC put in by them a year ago. It is now not working. We called two weeks ago when it could not get below 78 degrees. We were told someone would call us and the never did. Yesterday it went out completely. They told us today that someone was coming out today to fix it. We hear nothing and then when we call for an update as the work day is ending they say it will be 3-5 days. Every time we contact them it is a different story and we still have no AC. Honest AC? If you can’t come out for 3-5 days try being honest about that up front. At least I could have called another company today for faster relief. When we wanted a new unit installed they were wonderful ... now that they have our thousands of dollars and we need their warranty to be honored, they are unwilling to be professional. My home is 91 degrees. I hope they are enjoying the AC of their call centers and trucks. Don’t use this company unless you want a headache.

I would leave them 0 stars if I could, this company is a complete disgrace. They don't care about their customers they don't have qualified technicians, they just want to get your money on installs and hope to never hear from you again! Such bad experiences all around. From install to service, to customer service, they decide when and whom they'll answer the calls to and you can wait up to 2 weeks or more, they just don't care about you! They offer warranty on labor but don't honor it, they never run a test on your unit to find the problem they will just hit you with a price, which most likely includes refrigerant cause is expensive and you can't tell if they used or not, and you'll have the same issues as before. It always seems to be a leak somewhere, even if your unit is new!! There's nothing HONEST about this company, just a bunch of scammers, be prepared to speak anything but English with the techs. I've dealt with this company since 2017 and I've been really patient but I've had Enough of their BS! And the customer service lady is the owner' girlfriend so good luck on that!!!! Don't waste your money and time waiting on them, you most likely have to pay someone else to come out and really fix your AC problems.

I interviewed 5 different very capable companies! While considering I had Michael from Honest AC come and give me his offer! The financing was excellent and greatly a plus when getting a large unit! The next day the guys came and from start to finish outstanding work! Having my old one removed allowed me too see how it’s suppose to look! I absolutely made the best choice for my family! Very very good work and unit is perfect.

FINALLY..... an honest air conditioning company, superb work, decent down to earth people, reasonable prices. I'm a mechanical engineer.. I understand AC systems. In 35 years of dealing with AC repairman these guys are the ONLY honest AC people I've run into. I never tell repairmen, about my background, and in every single case, prior to meeting Honest AC, the repairmen would tell me I needed between $8k to $15k worth of work. I would then diagnose it myself and fix the problem for less than $10 (happened about 10 times over the years, in various cities). I'd give Honest AC a 10 star rating if I could. They just replaced a condenser fan motor, after a thorough diagnosis. First time I've felt good about an AC transaction. Can't say enough about these guys. They have restored my faith in humanity... well, at least AC guys.

Great service! Company was very responsive as soon as I contacted them with a/c problems. Oscar arrived at my home to assess the situation and provided reasonable solutions. Oscar was very knowledgeable and patient when explaining my options. After comparing prices and services with other companies, I learned that Honest AC prices are very competitive. I would recommend their services to my family and friends.

I've had terrible experiences with ac companies and have been extremely frustrated with my ac unit for the past 2 years. I called Honest AC to try one more time to get my unit working properly. The guy who came out was AWESOME and knew everything about a/c units and discussed my options with me. I ended up purchasing a new unit (my a/c was 16 years old which apparently is very old), and they did the install the next day! The whole thing was a breeze, I've had the new unit for 6 months now and I'm really really happy I finally found a good Ac company. True to their name, I'm really thankful for these good people.

Honest AC was very responsive when we needed to purchase our AC unit, but fast forward a year and we can't get a hold of anyone with the company. All calls go to a call center and they are NOT honoring the warranty. We called to have someone come out and check our unit since it was not working properly and they kept saying they would add us to the list, but no one came out. We kept calling for about two months and still no one ever came out. We are in the process of filing a dispute since they are not honoring the 10 year warranty.

I got a new system from honest AC last week. I was very happy with the company. Young man Michael came out check my air conditioning it was running fine. But for the last three years I had to have Freon put in it so I know it's time for a new one. Michael went above and beyond with the service. I was very happy with Ilya and another young man. They were very professional cleaning everything up very nic. I'm very proud of this company. Thank you guys outstanding work outstanding service everything was done very fast.