Honest AC

Would not call the business or staff "honest". About a year ago, I had a new system installed which included a year labor warranty. Two months later the furnace in my garage started making a loud buzzing noise, when I called and spoke to the owner, I made sure that he could hear the noise. He advised that someone will contact me within 48hrs when they are on their way to my place. To this date, no one called or attempted to come and check the system. I called several times later in the course of 4 months to get an update; I gave up and knew I am dealing with DISHONEST people when the dispatcher said to me verbatum:"we are coming to fix your AC for free, we will come when we are available". I explained that no one is coming for free since the labor cost would be included in the $5K I paid when I bought a new system. MY RECOMMENDATION, FIND A REPUTABLE COMPANY TO GIVE THEM YOUR BUSINESS.

Terrible, Terrible, Terrible. The best thing about Honest AC is Oscar, he has great customer service and you can see he cares for his customers. The person that installed my unit scratched up my brand new washing machine. The owner didn't want to do anything about it. We worked out a deal but he did not want to deduct last $50 from my referral and stated he would pay it after my friends work was completed. Been over a year and still have not received the $50. To make matters worst my AC within the first week did not work properly. At times it would work ok for a month or so to the point I'm sweating with my AC in my home. The last three or four calls I have made no one showed up. During the Winter time if I use my heater the AC won't work when it gets too hot. I have to turn off my breaker to get it to work which can't be good for my AC or anything else in my house. I have a 4yr old daughter does not need to live like this nor do I or her mother. I called today and they tried to say my 1yr warranty has expired so they will be charging me. I told the person on the phone I have I believe a 3yr warranty she said I would have to show proof (apparently they don't log this kind of stuff) Good thing I have my paperwork. If this doesn't get resolved I think I've given them plenty of opportunities to fix the issue so if not resolved it may have to be taken care in another manner such as replacing the whole unit and making sure everything is done correctly. Can't say it's the thermostat when it's been replaced a few times already and have to use breakers as part of the process..Something has to give.. I was better off with my old AC unit honestly. I'll be more than happy to change my rating after seeing what they can do to fix the issues.
**update**
7/19/19 with 3 yr warrenty they tried to charge me saying they show i have a one yr. Luckily i found my paper as proof. When the owner was called he still tried to say i had to pay saying nothing was wrong. I informed him the tech said he had to fix a few issues but he didn't care and said if i didn't pay he would take my warrenty out. When i called him by his name he said his name was jacob which was a lie and told me f myself..wow great customer service. Even his employee was for a loss of words and main office couldn't say much as it's the owner so just apologized.

Honest AC is a great company. They’re customer service is exceptional. Buddy of mine had an issue & I sent him the number. They came the next day and took care of all of his issues. Not only are they consistent, but their work is also immaculate. Appreciate it Honest AC

Mario and his crew did an Outstanding job! The guys were All business courteous and professional. A pleasure to have in my home. I will recommend Honest AC from now on to all my customers, friends and anyone who has AC needs. Thanks again, Great job!

WORST COMPANY I HAVE EVER GET IN CONTACT WITH. They do not honor warranty, if they install the AC wrong, they will say its not their fault (its your house because they have done this before) if you try to contact them (they will be impolite and would not care at all for you, the customer) and after chasing and making appointments that they leave you hanging, still you will have to spend money somewhere else to be able to have your ac working. In my entire life never have dealt with a company so misleading and unfriendly. Gosh. (If you do read comments, believe me I will do you a favor if you do not choose this company)

A Few people on my street have used honest ac and recommended their service some of the reviews were not in their favor but I believe in word time mouth more than anything I'm what they call old school. Well I'm glad I called super fast service very clean and professional installers yurii was outstanding in explaining the functions of the thermostat and warranty. I will definitely forward. Thank you honest ac.

My air-conditioning system needed replacing. I called Honest AC for an estimate. As it turns out, it was the best thing that I could have done. They came out, gave me an estimate and a couple of days later the job was complete. Everyone involved was extremely professional and courteous. I highly recommend honest Ac to anyone looking for outstanding service - at a fair price. Avi from Miami

Price is too good to be true.
The service is so poor that it explains the price.

I booked an appointment back at the beginning of June for basic AC service and cleaning. They never showed up. I was called by the worker HOURS after the appointment window to explain that they were running behind, but they would be there that evening. Okay. Never showed. Never followed up and didn't return any calls. I made the mistake of setting a new appointment time. Can't fit me in for 2 weeks. Day of appointment comes and worker actually shows up! But he doesn't stay because he is from the emergency repair department and not maintenance, so he can't provide the service we requested. Call dispatcher and end up re-booked for 3 days later. 9am to 12pm window. Called at 12:47pm. "I will be there between 4 and 7pm" Ok. Whatever. Called at 6:38pm. "On my way from Daytona Beach" I'm 80 miles from there. "Be there in an hour". Not safely you won't. Get a text at 7:05pm. Tire blowout and stuck on roadside with no spare tire. Sorry about that, but what a joke! Not prepared to deliver on their empty promises.

Avoid this company. The "deal" is way too good to be true. Because it isn't.

Oscar was very professional very polite, and took care of my air conditioning problem immediately. The installation crew that he sent to my home showed up on time and did a very professional installation job. I would not hesitate to recommend then to any of my friends that have an AC problem.

Our Ac broke down the other night I called few companies in this magazine I received home none of them picked up accept honest Ac. Serviceman showed up in less than an hour for same $49 service fee for regular work hours. He clean our drain line and we were back on in no time. Thank you Honest Ac especially Jacob.