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    Chase Heating and Air Conditioning Reviews - 36

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Nasir A.

    Charles was a pleasure to work with and gave solid and reasonable advice. Highly recommended to call him before going with a big company!

    Donna Ellison

    My A/C which was only 6 years old when it began not cooling well and leaking freon. It was installed by McGowan A/C and I called them twice for repairs. After a week of no response from McGowan, I called Chase A/C (who was recommended by a friend) and they came the same day we called; fixing the issue the next day. The unit had a bad a coil which was a rarity on this type of a/c unit. Chase was professional, courteous, and expedient which I greatly appreciated since I had a medical situation at the time and heat intensified my condition. Oh, McGowan did call back, three weeks later saying they had missed the service call. Chase A/C will definitely get all my future business.

    Lucian Bailey

    Charles was prompt, courteous and professional. He arrived promptly and diagnosed the problem quickly and accurately. He had the parts needed on hand and was able to get the house cool again within an hour. I felt he was honest and trustworthy, he didn't try to sell me something that I didn't need.
    I know every situation is different and depending on who and when you call they may not be able to get there immediately, but in my case Charles was Johnny on the spot and saved the day,
    I would have no problem recommending Chase Air Heating and Cooling.

    Thank you very much!

    Allie P

    Just unexpectedly had to have my AC unit replaced this week and Chase Air did a great job! It wasn’t a fun situation to be in as a first time home owner, but I felt like I was in good hands with this company. I had previously been using another company that I was happy with, but they were completely booked when I needed them. When I called this company they arrived within an hour when it was already late afternoon and they had a unit installed just a few hours later and much faster than I anticipated. I will happily continue to use their services although I don’t anticipate needing to as they seem to do high quality work (without charging an unreasonable amount). I highly recommend them for any future services you might need.

    Pete W

    I had a positive experience with Chase Air several years ago and decided to call them again when my AC stopped cooling on a hot day. The technician, Craig, arrived on the same day at the time promised. He was personable, knowledgeable, clean, and thorough, and quickly inspected my system and replaced my faulty dual capacitor for a reasonable price. We discussed other services offered by Chase, but he was not at all pushy, and he mentioned that he enjoyed working for the company. I will definitely be calling Chase again!

    Joel Relova

    A/C broke down when temp outside was rising. I called whoever can come out the quickest and Chase came out that same Friday afternoon. They came in and out fast and resolved our issue in less than 30 minutes. Good job.

    D L

    Chase Air had performed some maintenance in the past and I was very pleased with their work, so I called to get an estimate on repair work. They were, by far, the most fairly priced out of 7 companies I called. The technician arrived on-time, was very pleasant and professional. I will definitely use their services again.

    Justin Chene

    Charles was very professional and came to my house promptly and on time. He reviewed my options with me. I elected to have a new air handler and heat pump installed because my old unit was 20 years old. He came out the next day and installed it. It only took him around 3 hours for the enter job. The entire time while he was working he kept his work area very tidy. Afterword he showed us how to use the new thermostat that came with the system. Great service and a great price. He installed a very high-quality name brand unit that is ultra-quiet. The AC is working awesome. Chase heating and Air-conditioning has exceeded my expectations on every level.

    Ben B

    I've been using Chase Air for years and they are the best there is...period. I found Chase Air years ago after two other AC companies couldn't figure out how to fix the upstairs unit or get it to work sufficiently. These same companies were more than happy to charge me for the visit, recommend a swap out or explain why further attempts to fix the unit would cost so much so we left the upstairs unit to limp along. When we were faced with relatives coming in for a visit I decided to give it one more shot and called Chase Air. Charles is the owner and he was not only able to figure out the issue but really impressed me because it took a huge amount of expertise and time that none of the other firms could come close to. The cost for the service received was more than fair. Over the years Chase Air and Charles have come to my rescue and ALWAYS make me feel like a valued customer. Charles has come out and not charged me for the temporary fix that kept us comfortable till he came back with the parts for the permanent fix, works through the warranty for my units and has saved me more money and aggravation than I can recount. When the downstairs unit started to fail he didn't do the hard sell on the swap out but it made sense to me. I asked why he didn't suggest the swap out more and he said that some customers feel its an up-sell so he prefers to just lay out the options and let them decide. I did my homework on the swap out and the cost was more than fair but the over the top level of service afterwards makes it an amazingly good deal.

    Last night the upstairs unit stopped working. I texted Charles during dinner time and he went out of his way to help me when he didn't have to. Try getting customer service like that anywhere else. Companies and people like Charles are impossible to find. If you need AC work done, get Chase Air .... you can thank me later.

    Ted Ginsburg

    Chase Air did a great tune up on my A/C. Opened, checked, cleaned the air handler and resealed. Reconfigured the drain pipe. Chemically cleaned the drain pipe. Opened the outside A/C unit cleaned & checked. The service man and a half were professional, polite and knowledgeable. I was very pleased with their work. They did not try to sale me anything extra.

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