Conditioned Air

We have been through what could have been a very difficult situation for Conditioned Air and for us, their customer. Conditioned Air went the extra mile, stood up for us and lived up to their “100% Satisfaction Guarantee” promise. We had Conditioned Air install a new Lennox AC unit and air handled in late June of 2019. Almost to the day one year later the outside coil went bad. Technically when their technician arrived it was “out of labor warranty”by just a few days. The coil itself was still under manufactures warranty. It was determined the coil had gone bad before the labor warranty had expired. We needed to call this to the company’s attention but once we did they acted on it. While initially charging us to reinstall the coil Conditioned Air reviewed the matter and returned every dime we spent on this, far exceeding our expectations. A company doing this just doesn’t seem to happen in today’s business environment, but that is what the company did. We have enjoyed our relationship with Conditioned Air and feel their technicians are second to none. Now, we feel the same way about the entire company and appreciate their actions toward us. We are 100% satisfied! Skip the hassle and just call Conditioned Air!

Condition Air has been a wonderful crew to work with. They are on time, professional and personable. I am in the funeral home industry, and had to call them the day before my appointment to inform them I needed to cancel my appointment unless they could make sure I could be first appointment. They made it work where I didn't have to cancel. Thank you. And thank you Chris, my technician. Thanks for loving on my dog.

My appointment was scheduled in a 6 hour window from 12:00 noon until 6:00 PM. At 11:00 AM the morning of the appointment I called and ask if they could narrow the window and they said they were sorry but that is not possible.
At this point I had pretty well concluded that this would be my last appointment with Conditioned Air. Then about 11:30 the technician called and ask if he could come early which made my day.
The Technician (Peter) was showed up promptly and represented his company very well. He was professional, knowledgeable, and efficient in his work and overall I was impressed.
I plan to give them another contract next year but hope they address this scheduling issue promptly. I would expect other customers feel the same way.

Conditioned Air was highly recommended! Dave, the Comfort Specialist met with us and explained in detail what was wrong with our system. He did not try to sell us more than we needed. Three service technicians showed-up early. Ramsee, Chris, and Francesco worked non-stop to complete the job. They were very professional, courteous, and took the time to answer any questions that we had. When they were done, they cleaned up everything to the point that you would not know that they had ever been there. Thanks Conditioned Air for a JOB WELL DONE!!! Wayne J

I made the error of using another local company first. 16 visits over 8 months. Thousands in "repairs". Nothing fixed. I called Conditioned Air, Yamal came right out, not only diagnosed the problem quickly, but was able to rip out many unnecessary modifications the other company made, fixed the issue and I was only charged a few hundred dollars. Where have these people (specifically Yamal - he's amazing) been all my life? Call them, you won't be disappointed!

Our thermostat broke around 9:00 PM. I called the company and an on call technician arrived by 11:00 PM. He installed a new smart thermostat and helped with its set up. He stayed until we felt comfortable managing it. Very impressed.

I called at 7:30pm on a Sunday because our AC wasn’t working. They were able to get it repaired that night. I was very pleased. The technician was very professional and got us back up and running. I would recommend them to anyone.

When I got a quote to replace my air conditioning system from Conditioned Air, it was not the cheapest. It was reasonable, though, and I was impressed by the salesman (I believe his name was Ed).

The installation crew consisted of 2 of the most polite workmen I have ever met, and they were very competent as well.

The system has performed flawlessly, and my electric bill has decreased considerably.

The serviceman who came for my yearly maintenance was also very well-mannered.

It's been a real pleasure dealing with everyone I have encountered from Conditioned Air and I recommend them highly!

The service man arrived promptly at the scheduled time. He wore booties to protect our carpets and floors from outside dirt . He was very friendly and courteous. From time to time he would explain to us what he was doing. I highly recommend this service man.

Switched to Conditioned Air 3 years ago - OUTSTANDING service and response. Excellent maintenance work. Had one major problem with a serious ceiling leak due to equipment age - they came within 20 min. at 2:30 in the morning and not only took care of the problem, but helped clean up my house. Fantastic service !!!