SMC Air Conditioning

Anthony installed a new thermostat first then thoroughly inspected my unit.
SMC was recommended by Daikin that is the manufacturer of my AC unit. The AC unit is original equipment in a condominium that is more than 30 years old. Anthony was familiar with the unit and immediately accessed the issues, informed me of his resolution and provided several quotes.
As soon as I am able to schedule a date for the repairs with my condominium association, my next call will be to SMC to schedule Anthony or one of his associates to finalize my AC repairs.

Unfortunately 1 star appears because my message will not be posted unless a star is provided. If I had to rate SMC based on my experience, it would be minus 10Stars
SMC also known as Shred My Contract.
I called Cynthia at SMC on 8/15 at 10:15am as the serviceman was supposed arrive between 8-10am. She explained that there was an emergency and the repairman was not available. She said that the repairman would be able to service may AC unit on 8/17 between 11am and 4pm.
Tuesday(8/16) at 4:50pm, Kelly from SMC called me and advised me that the repairs would not be performed at the agreed upon invoice/contract amount of $1,250.00. Kelly also stated that the new adjusted price would be $2,850.00 and my deposit would be refunded if I did not agree to the higher price. Cynthia did not mention the higher price when we spoke on 8/15. Kelly stated that the increase in price was due to the increase in the price of the parts. These parts miraculously increased between Monday and Tuesday evening. Kelly also stated that a second man was needed to perform the repairs. When the initial contract was entered , I was informed that a second man was needed. The price of the second man miraculously increased as well. I requested and received my refund
One may ask how did I find SMC?
The AC unit was manufactured by McQuay but is now Daikin. I contacted Daikin and was referred to SMC. When SMC made the initial service call to acess the repair needs, I informed the repairman that the unit leaked but needed a new thermostat. I provided a new thermostat, it was installed and the unit was up and running and began to leak. The servicemen quoted $1,250 for parts and labor if the chiller in the building was not shut off and $650 if the chiller was shut off. An apoointment was made and a contract was entered for $1,250. SMC emailed both quotes.
I âm currently seeking another company as Shred My Contract-SMC changed the terms of the contract. South Florida contractors of all sorts notoriously have difficulty with providing good customer service at agreed upon prices . SMC, in my view, has achieved its place on the mantle of notoriously awful.
Cynthia was merely reading the script that her manager/supervisior provided. She was excellent with her execution.
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A Harris

Great service, great value, would recommend you to anyone.

Needs to finish complete installation of exterior ac condenser, instal new relocated electrict box on new area, hide sll cables inside cable aluminum rectangle box. Finally, needs to test the entire system from inside the unit, i.e. flush the drainage and complete 1 service round testing to make sure the unit has not lost pressure. Add nefreon gas once test completed. The wotks.

Excellent service. Company staff were very puntual - they arrived at the time we had agreed upon- something I very much valued. Also, they were able to Diagnose the problem and fix it on the same day. You can tell the staff are extremely well trained and experienced.

Overall, couldn’t ask for more. The best ac repair / replacement company I ever had the pleasure of working with. Highly recommended it.

SMC did an amazing job installing our new unit! Our old AC basically died at the peak of summer heat and they were able to schedule a new install so quickly and easily. Highly recommend you check them out for your AC needs!

Cristian V., Milton and Juan Carlos, are very professional people. They did an excellent job. It was great to have such a good team working together.
I am so happy with their service. They love what they do and that is what is important. I recommend these team 100%. A+ service. We are very thankful!

We realized our a/c wasn’t blowing out cold air at 10pm on a Saturday. You can imagine our horror as we realized it was too late to call someone but we managed to contact smc air conditioning early on a Sunday morning and they had someone out within a few hours. Not only was their response quick but they were able to do the necessary work all in the same day to get our a/c back to perfect again. So beyond grateful to have found this company and I will definitelyy use them again if we have any troubles with our a/c unit!

I DO NOT RECOMMEND THIS COMPANY!!!!!. One week before my regular maintenance that I pay for every year,my AC started leaking water. This is the second time it happens. By the way we are talking about a fairly new air-conditioning system in and out it was installed about three years ago. So like I was saying I called for my maintenance because my AC was leaking I had three different technicians for the past three months trying to figure out the problem and the result is that my AC is still leaking and I have a horrible ceiling damage that I have to pay for now, and they sold me a pump that’s supposed to pump water out of the old tray that they didn’t even tell me it was old and apparently the pump isn’t doing it’s job or maybe they installed it incorrectly. Oh yea the pump cost me $300.00 and it didn’t do it’s job.. now I have to pay someone else to figure this out.

Showed up on time and was able to fix all of the problems in a couple hours. Included before and after pictures and a video of the leak with the receipt email.