I was not happy to hear I needed a whole new AC system but after several estimates, I felt comfortable going forward with FussFree. It was a big job but these great dependable guys did an awesome job. I'm happy with the new unit. Job well done.
I'm in the process of getting my oven fixed. My property management team.sent this company out here. The first appointment we had, no tech showed up and no one called us to tell us they weren't coming. The second appointmentI had was fine and they were able to figure out what part my oven supposedly needed. The appointment to install my part, they tried to reschedule with me because they were short, but I wasn't having it. They wanted to come work in my kitchen at dinner time instead of the afternoon like originally planned. I later find out that the part they installed wasn't even the right part! They just did a temporary fix on my oven so it "works for now" until they can come out and fix it for real. The tech didn't say a word to me about that. The only reason I even found out was because they called for ANOTHER appointment. Fuss Free is definitely laughable.
If I could give this business no stars I would. They do not like to answer their phone calls. I had two appointments set and no one showed up and on the third try someone finally decided to show up. And the issue was not fixed. They are an absolute sorry excuse for a business. Super unprofessional, and rude. If you’re looking to have something fixed keep scrolling. Do not waste your time with this company. You’ll be very disappointed.
If I could give zero stars I would. I had an appointment from 11-3. Going on 3:15 the tech calls and tells me I'm 40 minutes away. I told him ok but it's very rude how late they are running and this is the first call I got. The tech then yelled at me and told me well what do you want it's 91 degrees out. Not only did I have to reschedule a doctor's appointment I have been waiting a month for but I would definitely be careful hiring this company. They just installed a new ac compressor a month ago and it is broken. Their customer service is horrible as well I couldn't even understand the lady that called me because her English was so poor.
Service was fast! My a.c. line was repaired and I had cold a.c. in no time at all. The a.c. tech Dante, was awesome. He was friendly, knowledgeable, and considerate. I have carpet in my home and he gave me the courtesy of putting matting over the carpet so as not to dirty it. I would definitely recommend Fuss Free A.c..
Working with many repair technicians over the years I must say it is extremely comforting to work with Del, the gentlemen who has been helping us with our A/C issue. He is respectful, efficient and friendly. He did the work as quickly as possible and worked extremely professionally. I would recommend Del to anyone who needs A/C or heating repair issues.
Fuss Free is a great company. The team was professional, very friendly and easy to talk with. I would recommend this company to all my friends and family. Thank you so much for all you did for our family. Its great coming home to a cool home and no worry about our ac system!
Terrible experience. Took 2 months to finally receive a new dishwasher. Sent one guy who showed up to our house with no idea what the issue was. Left the biggest dirt pit in our kitchen with no offer to clean up. Proceeded to leave the house without telling us what the diagnostic was. Then tried to send another employee to yet again “diagnose” the issue when the order had already been placed for a new one. Scheduled an appointment for installation Saturday 4-7:30 did not show up or call. Made an appointment for the next Saturday and showed up with no dishwasher claiming that “they didn’t tell him to pick it up”. Still have not received a call to reschedule. Very disappointed with this service. Will never use them again or recommend them ANYONE.
THE ABSOLUTE WORSE, UNEDUCATED TECHNICIANS, I GUESS THE OWNER WOKE UP AND SAID I WANT TO RUN AN A/C BUSINESS WITHOUT A/C KNOWLEDGE. I WAS GIVEN A WINDOW OF 10AM-2PM NO ONE SHOWED UP. MY HOME IS 94 DEGREES. I BEGGED MY PROPERTY MANAGER TO SEND SOMEONE ELSE OUT. ****SAVE YOURSELF THE HEADACHE, DO NOT USE THIS COMPANY****
sondra d
I was not happy to hear I needed a whole new AC system but after several estimates, I felt comfortable going forward with FussFree. It was a big job but these great dependable guys did an awesome job. I'm happy with the new unit. Job well done.
Amanda Niblack
I'm in the process of getting my oven fixed. My property management team.sent this company out here. The first appointment we had, no tech showed up and no one called us to tell us they weren't coming. The second appointmentI had was fine and they were able to figure out what part my oven supposedly needed. The appointment to install my part, they tried to reschedule with me because they were short, but I wasn't having it. They wanted to come work in my kitchen at dinner time instead of the afternoon like originally planned. I later find out that the part they installed wasn't even the right part! They just did a temporary fix on my oven so it "works for now" until they can come out and fix it for real. The tech didn't say a word to me about that. The only reason I even found out was because they called for ANOTHER appointment. Fuss Free is definitely laughable.
Andrea Laureano
If I could give this business no stars I would. They do not like to answer their phone calls. I had two appointments set and no one showed up and on the third try someone finally decided to show up. And the issue was not fixed. They are an absolute sorry excuse for a business. Super unprofessional, and rude. If you’re looking to have something fixed keep scrolling. Do not waste your time with this company. You’ll be very disappointed.
Kelly Markowski
If I could give zero stars I would. I had an appointment from 11-3. Going on 3:15 the tech calls and tells me I'm 40 minutes away. I told him ok but it's very rude how late they are running and this is the first call I got. The tech then yelled at me and told me well what do you want it's 91 degrees out. Not only did I have to reschedule a doctor's appointment I have been waiting a month for but I would definitely be careful hiring this company. They just installed a new ac compressor a month ago and it is broken. Their customer service is horrible as well I couldn't even understand the lady that called me because her English was so poor.
Stevenson Paul
Service was fast! My a.c. line was repaired and I had cold a.c. in no time at all. The a.c. tech Dante, was awesome. He was friendly, knowledgeable, and considerate. I have carpet in my home and he gave me the courtesy of putting matting over the carpet so as not to dirty it. I would definitely recommend Fuss Free A.c..
Adam & Mayredlis Podraza
Working with many repair technicians over the years I must say it is extremely comforting to work with Del, the gentlemen who has been helping us with our A/C issue. He is respectful, efficient and friendly. He did the work as quickly as possible and worked extremely professionally. I would recommend Del to anyone who needs A/C or heating repair issues.
Marcia Moore
Fuss Free is a great company. The team was professional, very friendly and easy to talk with. I would recommend this company to all my friends and family. Thank you so much for all you did for our family. Its great coming home to a cool home and no worry about our ac system!
Abbey Ball
Terrible experience. Took 2 months to finally receive a new dishwasher. Sent one guy who showed up to our house with no idea what the issue was. Left the biggest dirt pit in our kitchen with no offer to clean up. Proceeded to leave the house without telling us what the diagnostic was. Then tried to send another employee to yet again “diagnose” the issue when the order had already been placed for a new one. Scheduled an appointment for installation Saturday 4-7:30 did not show up or call. Made an appointment for the next Saturday and showed up with no dishwasher claiming that “they didn’t tell him to pick it up”. Still have not received a call to reschedule. Very disappointed with this service. Will never use them again or recommend them ANYONE.
Marcus Jones
THE ABSOLUTE WORSE, UNEDUCATED TECHNICIANS, I GUESS THE OWNER WOKE UP AND SAID I WANT TO RUN AN A/C BUSINESS WITHOUT A/C KNOWLEDGE. I WAS GIVEN A WINDOW OF 10AM-2PM NO ONE SHOWED UP. MY HOME IS 94 DEGREES. I BEGGED MY PROPERTY MANAGER TO SEND SOMEONE ELSE OUT. ****SAVE YOURSELF THE HEADACHE, DO NOT USE THIS COMPANY****
Justin Bernthon
Was very professional and did the work quickly.