I do not recommend! Second time we have had an appointment for our air conditioning to be fixed and we have yet to have anybody show up!!! This is terrible service, I don’t know how a business stay alive like this! I do not recommend.
Derwayne was professional and efficient as he was able to find the problem within minutes of arriving. We had several companies come out prior but nothing was ever fixed. The problem kept coming back. We were so pleased with his ability to properly diagnose the issue and fix it! Derwayne and his assistant even left the workspace clean! How many companies do that? Take it from personal experience…not many. Thank you Derwayne!
Our landlord sent this company to our residence to fix our refrigerator. Our initial appointment was scheduled for Friday, which my wife took the entire day off work to accommodate. They didn't show up. They rescheduled for Saturday morning between 8 and 10am. They finally arrived after 11:30. Their brilliant repair plan? Unplug my unit so the remaining food I've been able to salvage will spoil and the unit will defrost. Then plug it back in and see what happens. This could have been handled with a phone call instead of wasting our time. Now we have to wait for Monday and hope a tech shows up and somewhere near on time. Glad I'm not paying the bill for what is an obvious rip-off.
Derwayne was excellent. They were quick, and did a wonderful job. Didn’t leave a mess behind. We really appreciate them coming right away when we called. Appointment within a week! Would work with them again.
We had a great experience with Fuss Free AC. I spoke with Liz in the office who was very friendly and helpful. Stevie was the technician who came out on both visits. He came within the time frame, gave us a heads up when he was on his way, and was very friendly and professional. He explained everything to me and fixed our issue quickly. All in all it was a great experience and they got our AC working again in this horrible summer heat. Will definitely use again and recommend to friends, family and neighbors. Thank you Fuss Free!
Extremely knowledgeable and courteous. Derwayne serviced the unit on the rental home we had just moved in to that had several issues. He took the time to properly diagnose and fix ALL issues, not just the quickest, easiest issues. He kept us informed about what he was doing and why every step of the way. Showed up on time and left the job site cleaner than it was when he got there. Can’t say enough good about this company and this technician.
This is by far the most unprofessional company I’ve ever delt with . AC Has been out for 3 1/2 weeks now . They came Tuesday replaced inside and outside units . Lost parts did not finish . Now they want to schedule another week out . And the techs spit sunflower seeds in my garage and driveway (lots of them) . And heard them talking about F@&k this I’m ready to smoke and get high .
Many came to see the AC unit and still the same issue. Some didn’t even take their time or cared if they fix the problem or not. For the first time the company we rent from finally sent someone that,I could honestly say did their job. The technician name was Derwayne, he came and make sure the job was done and didn’t leave till it was done properly. This young man has value in the work he does and was very respectful and caring. He represented the company with outstanding quality and I would even hire them personally because I know the job will get done correctly.
TJ Kennedy
I do not recommend! Second time we have had an appointment for our air conditioning to be fixed and we have yet to have anybody show up!!! This is terrible service, I don’t know how a business stay alive like this! I do not recommend.
John LaTorre
Derwayne was professional and efficient as he was able to find the problem within minutes of arriving. We had several companies come out prior but nothing was ever fixed. The problem kept coming back. We were so pleased with his ability to properly diagnose the issue and fix it! Derwayne and his assistant even left the workspace clean! How many companies do that? Take it from personal experience…not many. Thank you Derwayne!
Brian Sponseller
Our landlord sent this company to our residence to fix our refrigerator. Our initial appointment was scheduled for Friday, which my wife took the entire day off work to accommodate. They didn't show up. They rescheduled for Saturday morning between 8 and 10am. They finally arrived after 11:30. Their brilliant repair plan? Unplug my unit so the remaining food I've been able to salvage will spoil and the unit will defrost. Then plug it back in and see what happens. This could have been handled with a phone call instead of wasting our time. Now we have to wait for Monday and hope a tech shows up and somewhere near on time. Glad I'm not paying the bill for what is an obvious rip-off.
Carlee Balfe
Derwayne was excellent. They were quick, and did a wonderful job. Didn’t leave a mess behind. We really appreciate them coming right away when we called. Appointment within a week! Would work with them again.
Brittany Caron
We had a great experience with Fuss Free AC. I spoke with Liz in the office who was very friendly and helpful. Stevie was the technician who came out on both visits. He came within the time frame, gave us a heads up when he was on his way, and was very friendly and professional. He explained everything to me and fixed our issue quickly. All in all it was a great experience and they got our AC working again in this horrible summer heat. Will definitely use again and recommend to friends, family and neighbors. Thank you Fuss Free!
Jason Henard
Extremely knowledgeable and courteous. Derwayne serviced the unit on the rental home we had just moved in to that had several issues. He took the time to properly diagnose and fix ALL issues, not just the quickest, easiest issues. He kept us informed about what he was doing and why every step of the way. Showed up on time and left the job site cleaner than it was when he got there. Can’t say enough good about this company and this technician.
Robert Gay
This is by far the most unprofessional company I’ve ever delt with . AC Has been out for 3 1/2 weeks now . They came Tuesday replaced inside and outside units . Lost parts did not finish . Now they want to schedule another week out . And the techs spit sunflower seeds in my garage and driveway (lots of them) . And heard them talking about F@&k this I’m ready to smoke and get high .
DO NOT USE THIS SORRY A$$ company !!!!!!
Ashlie Feldt
Business was easy to contact and were on time. They were professional and did a great job. AC is working great and we are satisfied with their work.
Rocket Taxi
Very professional and nice. You could not have had a better technician come out and solve the problem. Also explained what caused the issue.
Marie Louis Jeune
Many came to see the AC unit and still the same issue. Some didn’t even take their time or cared if they fix the problem or not. For the first time the company we rent from finally sent someone that,I could honestly say did their job. The technician name was Derwayne, he came and make sure the job was done and didn’t leave till it was done properly. This young man has value in the work he does and was very respectful and caring. He represented the company with outstanding quality and I would even hire them personally because I know the job will get done correctly.