Search

Boynton Air Conditioning Reviews - 18

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
jason chang

I highly recommend. They just installed a new Ac, 16seer 2.5 ton t my place in Stuart. The guys that did the job were fast and efficient. They even bought the cut hedge to the end of the driveway.

Bob was recommended to me by mold remediation guy, Ed DeClue of Wet Tech (recommend him too). Even though I have a local AC company, their quote was the best. The other company was going to charge me $500 for a metal box.

Bob is a busy guy but he took my call while he was on the roof at a job. He said he would provide me with a receipt (need to submit it) as soon as he gets back to the office.

Update: he never got me the invoice promised nor do I find a permit was submitted.

John Lee

Boynton air is the best! Bob is so experienced he knows what to do without dragging out a manual.. Extremely thorough! He went beyond replacing old unit. Bob at Boynton air also inspected and repaired old duck work. When the inspector arrived his work passed the first time

John Gallagher

The only thing worse than having your AC quit on a hot day is having to wait around for someone to come and fix it.
Thankfully, that was NOT a problem here. I spoke to Bob at 9:20, and he told me that he'd be there within the hour. At 10:08, I got the call from the front gate that he was here. By 10:40, our AC was up and running and Bob was on his way. (All these times are *exact*. I checked them on my phone.)
Sadly, service like that just isn't that common anymore. We were very pleasantly surprised.
I wouldn't hesitate to call Bob again for any future problems, and I would happily recommend him to friends and family.

Andrew Blum

Bob is fantastic. It’s hard to find a qualified Service resource you can completely trust. It does not take long to see Bob is that kind of guy. Had one of the big HVAC companies in Palm Beach servicing my mother AC unit for 15 years on a contract. When it came time to diagnose why it wasn’t working, they pitched a whole new system and priced the repair so there would be no sense in doing otherwise. Every person at that company towed the same line.

Found Bob on Google, got him in here and in short time he discovered a very simple repair was required. He could have easily confirmed what I was told but his mission was to get me back running best way possible.... and by the way, he does what he says he’s going to do, shows up when he says he can and communicates all along the way. No guess work !

Big recommendation for Bob at Boynton Air

(If you’re in the South East Florida area, caution on these rip off large fleet HVAC monsters !!!!)

Puddy Tat

Boynton Beach Air is an old-school small mom and pop disorganized operation. Luckily Bob's very busy at the moment and this unfortunately causes him and his little mom and pop operation to screw up...

Whats really screwed up is after he screws up he treats you the customers like its your fault now here is a little background....

Called Bob to come by and do a quote to replace an A/C unit he comes across as a stand up guy, one who says what he means and means what he says all until his disorganization and small mom and pop mindset comes into play.

Anyways during our call Bob advised he was extremely busy and just got done doing a job in our community and could quote the entire job for XXXX this would include everything a new hurricane stand, permits everything.

I email bob with some questions he doesn't respond, call leave him a message he doesn't respond so I give him a week and call him again and he picks up we go over some details and then email him and he responds and everything looks good.

So I email him to make sure that everything is included Bob assures me no problem we just need to wait for the a week for the permits and so we are good to go or so I thought.

Bob goes and checks with his vendors to confirm the units price and availability, which he should have done before quoting me a price and calls me back in almost a panic stating he can't do the job - no sorry I screwed up, just I can't help ya I have to bow out of this job and good thing I am still very busy but can't help ya for the price I quoted you..

Now in his defense from what I hear he does do good work when he bothers to show up, but from my experience be prepared for him disappearing and not being all that responsive.

And if something goes wrong be prepared for him to blame everyone else and not take responsibility otherwise he is seems to be a great guy with a small disorganized 3 man operation...

Hellen Sanchez

Called to get an estimate and received the worst response ever. I am a customer who doesn't know what I need and was so defensive when I asked him what I needed. I have 3 apartments that need new units and he couldn't get me an estimate because he is too busy. Very rude and honestly if he is this rude to get an estimate, I don't want to know what it's like to be an actual customer. Luckily, he is very busy. Good for you! However you just missed out on over 500 units in apartments throughout palm beach county buddy.

Rosemarie Hanover

GREAT GREAT service. Bob answered phone extremely polite and helpful . Joe ,technician,was to our home within the hour. Holiday weekend and they installed a new a/c unit the next day.. Cleaned the yard when finished. Everyone very professional. Highly recommend. Would give 10 stars.

Robert Richardson

Service techs at Boynton Air were highly professional men. They went the extra mile to give us great service and took care of our problem quickly. Great price too! Will definitely call back!

John Evans

Bob from Boynton Air was incredibly responsive to my issue and was able to schedule a tight service window to accommodate my tenants busy schedule. Fair reasonable and dependable. Everything I expect from a contractor

George Tapa

He promised for months to service my a.c. and canceled every appointment then leaves me without a.c. for 3 months and now saying he is too busy find someone else without even a referal. You'll be lucky to have him on your job. Just have a back up plan cause he won't give you one

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload