Patterson Plumbing & Heating, Inc.

My water heater was leaking and I had family visiting from out of town, including a newborn. Mike and his team rallied their resources and completed the replacement same day after starting in the early afternoon!! His team was professional, quiet for the new baby and they left the home cleaner than they found it!! My one suggestion is to bring treats for the dog. Other than that, they were exceptional!

Darrein Mikey and Mike were absolutely top notch. No way I could not of had better service anywhere else. Professional all the way around. Thank you so much.

When I called Patterson Plumbing and Heating Cassie answered with a very warm and professional response. She was extremely polite and helpful while scheduling an appointment for the team to respond. We had 2 toilets that seemed to need a new seal and a slow shower drain that needed attention. Mikey arrived on time and was courteous and polite from the first Hello! Our list had grown a bit from my initial call. He was knowledgeable and professional reviewing each of my concerns, explaining how each worked and what a resolve would be for each one. Mikey worked up a plan with 3 options and cost plans discussing each level with me. He laid out a consumer friendly approach how to resolve my plumbing issues in a comfortable non-pressure way. Mikey was kind to explain and answer my Husbands concerns and questions as well. Once we decided our chosen plan Mikey got his plan together by calling his team to obtain the needed parts and help to execute the plan. After lunch and gathering the needed parts Mikey got right to working the plan. Mike came with the replacement toilets and fixtures lending a hand to the installs. Mike is also a very polite and knowledgeable with a nice and gentle approach. I let both Mike and Mikey meet our cat Frankie who I explained is not allowed to go outside! Both men were very careful while at the doors not allowing for an escape! They went above and beyond with all aspects of their response to our needs. To summarize, Very professional, polite, knowledgeable, responsible ,dependable, thoughtful, clean and happy to help! We would recommend PPH in a heartbeat!

Phenomenal professionalism, courtesy and efficiency. Answered all our questions in detail and kept us informed throughout his service call. Far surpassed our expectations!!

our furnace wasn't working on a Saturday night during a cold snap... Patterson couldn't accommodate us until Monday at the earliest.. so much for 24hr service 🙄🤨🤔

A+ service!! 100% recommend. Darrien Was very polite, knowledgeable and efficient. I will recommend to all of my friends and family.

Patterson Plumbing & Heating, Inc is a Fantastic company. They are always professional and helpful when it comes to repairs. I have called on them for several repairs at my home. My last repair was top-notch. The tech Robert was super helpful and went above and beyond to help get everything running the way it should. He repaired my roof-top swamp cooler and had to make many repairs to get it going properly. Even on a 100 degree day he did everything in his power to make sure things were working properly before leaving my home. His helper Domenic was great as well. They were a great team and made the whole process go smoothly, even through all the hick-ups they found with the swamp cooler unit. I appreciate these techs and Patterson for always taking care of their customers in the best way possible. I won't hesitate to call again when I need repairs for my home. THANK YOU!

Robert Lopez was very professional, efficient and courteous during the whole time he resolved our problem. He kept us informed as to what he was doing. Upon completion he made sure we were satisfied with the work. I wish more people were like Robert. We are very satisfied with the entire experience with Robert.

I booked an appointment two days ago for today, Dec 23rd, due to a broken furnace. Got a call today saying they won’t make it because of all their “warranty calls”. They then told me they won’t get to me until Dec 30th! I told them I called and booked an appointment, they said “we take it on a day to day basis”!
What exactly is the point of making an appointment?
Btw temperature in Pueblo is 2 degrees.

I do not recommend this company. I will not be using their services in the future.

It was altogether a professional experience. We will absolutely use them again in the future. They were prompt, diligent workers who went above and beyond. When you set up an appointment, they call you to make sure you're home before they send out the technician. They also text you a photo of the person that they're sending so that you don't accidentally let the wrong person into your house. When you set a time, they show up at that time. They keep you in the loop when they're working on stuff, and make sure that you're ok with any changes before they start on it. We originally planned a large project - pulling out all of the ancient plumbing in the walls of the bathrooms and replacing it. They started by drilling into the cement to find the spot to tie into, planning to work their way from the floor up. After they drilled, they found that the main waste was mostly disintegrated. They stopped their work, and showed us what they had found. They patiently explained the ramifications of what they found, worked out a few different options for solutions, and made sure to work within our budget. My husband and I decided to change our priorities and replace the main waste line instead of the other work we had planned. Mike, our serviceperson, seamlessly switched to the new job. They were tidy about their work, and always tried to leave us running water when they left for the evening. No one's ever thrilled to find new plumbing problems, but they made it as painless as possible and turned it into a great experience!