Denver's Best Heating and AC Repair

Just had Denver’s Best Heating and AC service my air conditioner that wasn’t cooling. Steven was our technician and I couldn’t be more happier with his professionalism and knowledge. He replaced a capacitor in no time and also checked the freon level to make sure it wasn’t low. I am thinking of replacing the unit by next year and will give them a call.

My furnace stopped working overnight and the guys were able to come out to fix it within about 2 hours of me calling for an appointment. They were extremely helpful, told me exactly what was wrong with the furnace, and gave me a few suggestions to extend the life of the unit. The guys were very friendly and I'll be doing business with them again along with recommending them to any of my friends and family.

I needed a new A/C unit installed in my commercial building and started the process of finding a company and hiring out the job late May. I found Denver's Best and was originally happy because they quoted me way less than other companies because they found a different solution that would work better for us.

Unfortunately, I can't speak to the quality of their work as they never showed up to do the job. They were on time for my estimate, but when the day came for the work to be done, there was no-call, no-show. I had to finally call them and they apologized and said they'd come the next day but same thing happened the next day. This happened 4 times in a row until finally they just stopped taking my calls/calling me back at all. The only reason I gave them 4 opportunities was because they were going to charge me way less than other companies I'd talked with but it's been nothing but a headache. Now I'm having to start the process over from the beginning again a month later and with hotter weather, no A/C, and our tech equipment in jeopardy of overheating.

Highly recommend Denver’s Best Heating and AC Repair! The repairmen are on time and professional.
Always provide an understandable explanation of the repair and their prices are fair! They always accommodate my schedule and I’ve never had any issues in the past with their services.

You know they are the worst when they have best in their name. A bunch of scammers. I had an ac system go out. I said I didn't want my whole system replaced and I just want the part fixed where it broke. The lady that answers the phone said oh we would never make you buy a whole new ac system. The repair guy came out. It was for a rental so the renters let the repair guy in. I talked to the repair guy on the phone and said that I am 10 minutes away and to wait for me before leaving. I drove 60 minutes to meet him but only had 10 more minutes to go. I get to the house and the repair guy left and didn't wait. Call him on the phone and he said that it will be $100 dollars for the investigation work which on the phone they said would be free through a promotion and $15,000 to replace my system. I said I don't want to replace my whole system. He said that the unit is over 40 years old and has to be replaced. I called someone else and they fixed it for $700. My system is 12 years old not 40 years old. I feel lied to. Also when they investigated the problem, they knocked a wire loose and then my ac system wouldn't even turn on. I am not happy with my service. The ladies on the phone are nice but the repair guys are retards and are the worst in the industry. Find someone else. The other five star reviews are fake. The real reviews are all one star. Go somewhere else for ac service. They kept calling me after it was fixed to see if I wanted to replace my system for $15,000. I told them I got it fixed for $700 and to stop calling. They kept calling wanting to replace my ac. I told them to stop harassing me. I fixed it for $700. Why would I replace it if it is running great and it is fixed for $700. My hatred for this company grows. I am not confused (their comment that I am confused). These morons can't even spell my name correct. They put me as Keis (my name is Kies) in their comment below. Guess we'll see if they actually read my comment and fix the name mistake. The person that commented from Denver's worst heating and ac is trying to look good after the scam is revealed by calling me confused. I didn't deal with the person from the company that commented below - they didn't want to fix the issue so I found someone else. Even after I repeatedly said can't you just fix the broken part. They would 't fix the broken part and only wanted to replace the entire system so I found someone else.

I would give a zero rating if I could. My furnace would not ignite so I called for a repairman. They sent a salesman claiming to be a repairman. Said he was pretty sure he narrowed it down to two possible issues just based on my description of it not lighting and can smell gas starting about 20 seconds of starting it up. The first one was the motor died. Well no...I said I heard the motor going. So then the only possible fix for the obvious “cracked heat exchanger” was to replace the unit. Quoted me $4500 for next day replacement. He barely even looked at the unit itself. I asked repeatedly if it could possibly be the ignition sensor since that had gone out before and was doing the same thing now that it did then. Said no absolutely not. Also said they won’t look at anything over 20 years old. Automatic replacement. Looked at the manufacture date, which is 2003. I told him it didn’t get used until 2004. He said it’s now 2019 and we can add an extra year for this and that so let’s just call it 20 year old. In desperation I hastily agreed. He said the office would call shortly and. verify the next days appointment and payment. Office called and wanted a CC number for the 50% down payment. Told her I don’t have a credit card. The only way I would have to pay was with a check. Asked for my debit card number. Told her it is not a checking account so I don’t have a card for that account. Check only. She said the install could not happen until after the check cleared. Also was baffled the “repairman”/salesman did not get any payment from me before he left. Told her he only gave me a quote and the only other payment convo was a possible payment plan. So she says “so now you want to apply for financing”. Nope never said that. Told her I wanted to cancel because this was getting WAY TO FISHY. Called another company who came out and replaced the igniter sensor and had me up and running in 30 minutes. Cost me $600. Shame on you Denver’s Best!

Sometimes you win and sometimes you lose, thanks to these guys I lost. I had a scheduling window from 10:00 a.m. until 2:00 p.m. and they called me at 1:30 and told me they couldn't make it because the tech's car broke down. I offered to pick up the tech and drive him to my home or pay for an Uber or Lyft... Nothing! Too bad so sad. Terrible terrible terrible company, I wouldn't use this business if it was my last resort and I hope no one else ever does. Put them out of business!!!!!

They’ve been great in fixing my ac in the past. I recently called to have a furnace maintenance. The scheduler was awesome and the repairman was thorough and detail oriented.

We still have some hot days ahead of us, but my furnace is ready for the winter!

I want to express my complete satisfaction in the very professional service provided by Denver’s Best Heating and AC. It took only one call to get my air conditioner working again. It was a pleasure to interact with their repairman and office. Overall a wonderful experience!

We had done a lot of research and finally decided to choose this company for our AC install, they were one of the best priced places and the reviews were good.

We were not as happy as we had hoped. We were very clear that my boyfriend worked from home and we had only a couple of windows open in which the people could come work installing the ac. The first day both people showed up late and as my boyfriend client was walking in the door so they couldn’t finish the job.

The next day when we were supposed to have ac (it’s 100 degrees outside so we’re pretty miserable) they say they will be there at 1 pm..again we were very adamant on MORNING appointments and were told it would be no problem. Well he didn’t show up, we get a call at 130 saying that he had gotten a flat tire and couldn’t come.

Now 2 weeks later, I’m having to call and get someone to come out and fix something because my AC is not working. It was installed very poorly, and now my dogs and I have to sit in a house when it’s 96 degrees outside and not have someone come look at it until 2 tomorrow.

DO NOT USE THIS COMPANY.