Cooper Heating & Cooling

Barrington was fantastic in addressing my HVAC issues. He identified the issue, fixed it, and provided recommendations on short and long-term solutions. He was highly professional, patient, and helpful throughout the process - I could tell he really had my best interest in mind. I couldn't be more satisfied, and would recommend Barrington to anyone.

Blaine from Cooper Heating/Cooling came to my home and provided an estimate for a new ac unit. Very professional, thorough, and honest. He advised me that they would be able to use some of the old components to save money. I especially respect this from a company, many times components are replaced just to increase the job profitability. I highly recommend them due to their honesty and professionalism.

Martin, Kennieth, Robert, and the rest of the Cooper Green Team did an amazing job! They were timely, available for any questions during the install, and thorough. An absolute pleasure to work with. I would recommend them to anyone.

I have read a lot of these reviews and Cooper did well. That is not the case with my family. We received a bid and promptly over got billed over $6000 dollars but we still can't get returned phone calls, an Air conditioner or our money back. I guess it is a good thing we purchased this AC through Costco and we are trying to get Costco to wake up also. Piss pour performance to Cooper heating and air also Costco. Very unhappy!

Barrington responded for a warranty call to fix some vibration in my ductwork. He was professional, knowledgeable, and helpful, answering all my questions and thoroughly checking my system to ensure everything was installed properly. Very courteous and superior service!

Where do I start on complimenting and giving my reference for this outstanding Costco vendor!!

From Debra Saheb, the lady at Costco that I talked to about the Lennox product and the company that would do the work if I selected them for my project - - Cooper Heating and Cooling --the lady who answered my phone call and made the appointment for my estimate, Terry Cannon the gentleman who first came out to look at my existing furnace and boiler and estimated the project cost, Steve Altman, who handled the project paperwork and payment arrangements, Leslie and the other administrative staff to the absolutely fantastic installation team of Mike, Matt and Justin --- I have never worked with a more professional, honest, thorough, caring, dedicated, detailed, and just "nice" group of people. I

In today's environment where all companies seem to be truly swamped with work -- which is terrific - companies can cut corners, throw out numbers not really caring what sticks, they can employ sub contractors - etc.

Cooper Heating and Cooling our of Broomfleld Co does none of the above!

They are honest in the estimates, determine what round peg will work best for this round hole not try to force a product because that what they sell like one of the companies that gave me an estimate did. Not shoot high on their estimate or like another company try to low bid but then everything was an extra "option".

The are complete in their paperwork, when I had questions they were prompt in their replies - just completely 1000% great all around company!

And they all enjoy their jobs - you can tell when people like who they work with each day and the work that they do -- and when people don't. This speaks so highly for the owner/s of Cooper Heating and Cooling.

But it all comes down to the installation !!!

Mike the lead installer, Matt and Justin were absolutely fantastic to have at my home installing my furnace !!! They worked together seamlessly - you could tell they enjoy working together. They were professional but friendly, detailed and took so much pride in making sure that every single component worked together well, was exactly the right piece, (I'm on propane in a little bit of a rural home) and that was absolutely no problem.

Justin showed me how to set the thermostat and answered all my questions. I love it since I am old school it is the "keep it simple" thermostat - they have others for those who like to program things but I asked for the "easy" one!!

I went into the crawl space and Matt showed me exactly how everything was put together, explained everything about the pressure gauge, the condensation drains, showed me everything and explained it where I could understand it!!

They have an outstanding warranty thru Lennox and Cooper Heating and Cooling and I am going to have them maintain it - each year.

They made sure everything was clean and neat where they had worked and let me take pictures of my dear old furnace as they hauled it away to be recycled. They are also a green company !!!

Just simply outstanding young men!!!! So - I know this is just a little short of a thesis - but I truly can't recommend this company high enough!!!!

Since they were thru Costco that was my first secure feeling about the company - although to be sure I did get two other estimates just to compare. Their pricing was the best and although I don't do "low bid wins" in this case it was.

So "thank you Cooper Heating and Cooling", thank you Lennox for your product which a lot of it and the components are made in the good old USA, and Costco for only having vendors who even exceed your own reputation as a great company !!! (I've also bought a home water softner and drinking water system thru a Costco vendor! I was equally impressed with them)

So Thank you !!!!!!!!!

The Cooper salesman (Curtis), service tech (Santosh) and installers (Chris and Aireus) were all top-notch! Chris and Aireus were very competent, able to explain clearly what needed to be done and what needed to be corrected to install the furnace for ease of access. Plus, they were very careful to protect the vapor barrier and radon mitigation system that had been installed previously. I had complete confidence in the work they performed. Plus, they were friendly, easy to have around, and they went above and beyond what was expected.

We live in Arvada and had Cooper install a new furnace for us just before Christmas as our old one was on its last leg. The new system was working well for the most part, but we felt like the temperature evenness in the house didn't feel quite right. They sent out of their technicians, Cesar, to check it out. We had an 8am-10am window, and they showed up right at 8 (which I LOVED, not having to put my morning on hold waiting). They were out for a good chunk of time and did a really thorough check on the thermostat and furnace. He ended up changing the fan settings, and that seems to have fixed our issue. There was no charge per their warranty, which was great. We've had great experiences with them!

Technicians are always friendly and knowledgeable. They check out everything and explain what they did to fix the problem.

I purchased a full HVAC system 2 years ago. I was told I was part of the Green Club at the time of installation. At the 1 year anniversary I find out that I'm not. After being blocked several times by ladies answering the phone, I was finally speak with the service manager. He apologized and said that I would be. He said they had a problem with the program and would be sending out letters to all of their customers. I never got a letter. I am now at the 2 year anniversary and need the annual maintenance to retain the warranty on my system. Again, they want to charge me full price and say that I'm not in the Green Club. Again, i'm trying to contact the service manager and am getting blocked every time I call. To top it off, the expansion tank they installed 2 years ago on my water heater appears to be faulty. This is reported by the inspector for the contracted buyer on my property. I guess I'll have to drive to their office in order to talk to the right person.